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Why I love Logtic Monitor
What do you like best about the product?
Cloud based Monitoring System, believe it o not there are not many out there in the networking monitoring world.
I love the UI structure and Feel, It's so easy to add host and escalation paths based on Alert rules
I love the UI structure and Feel, It's so easy to add host and escalation paths based on Alert rules
What do you dislike about the product?
Cost of license is a little high, although I love the fact when you buy a license for a host it includes access to all features
I don't like the fact that there is no really good Logical Network Topology diagram built into the platform that really works with logic monitors UI. I believe as you build out your devices within logic monitor there should be an automated network diagram based on traffic flow and routing protocols, This diagram should give a nice easy to view picture of what may be down in your organization. In my opinion that's the only thing really missing and is so important in terms of a overall network view on a NOC displayed in the IT support office.
The logic monitor smart phone app is a little weak though, It's great for read only i most cases. I recommend spending some time making that better, In terms of what you can actually control on that application. be nice to be able to see my NOC through the app too!!
I don't like the fact that there is no really good Logical Network Topology diagram built into the platform that really works with logic monitors UI. I believe as you build out your devices within logic monitor there should be an automated network diagram based on traffic flow and routing protocols, This diagram should give a nice easy to view picture of what may be down in your organization. In my opinion that's the only thing really missing and is so important in terms of a overall network view on a NOC displayed in the IT support office.
The logic monitor smart phone app is a little weak though, It's great for read only i most cases. I recommend spending some time making that better, In terms of what you can actually control on that application. be nice to be able to see my NOC through the app too!!
What problems is the product solving and how is that benefiting you?
Proactive approach to monitor means we can mitigate issues down time based on host response reported threats and at the very least get an idea of what might be having connection issues during a time of day so I know what to keep an eye on!
We have such a great visualization of our organizations IT layout based on the hosts that were added into logic monitor. We have created a customer NOC displayed in the office, that complimented by emails alerts and text messaging alerts for techs on call makes the whole alerting and escalation system really great. I love the fact that you can ACK and place devices into SDT via text. I'm always one step ahead and normally have time to resolve an issues before the customers call in stating a problem.
We have such a great visualization of our organizations IT layout based on the hosts that were added into logic monitor. We have created a customer NOC displayed in the office, that complimented by emails alerts and text messaging alerts for techs on call makes the whole alerting and escalation system really great. I love the fact that you can ACK and place devices into SDT via text. I'm always one step ahead and normally have time to resolve an issues before the customers call in stating a problem.
Recommendations to others considering the product:
I would recommend logic monitor to anyone interested in a highly flexible network monitoring solution in an enterprise environment!
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Great view with dashboards
What do you like best about the product?
We love the dashboards that you are able to build for visibility with logicmonitor.
What do you dislike about the product?
It would be nice to have the ability to build custom maps with building layouts.
What problems is the product solving and how is that benefiting you?
We are able to better visualize what is going on with our network equipement and servers.
Most comprehensive monitoring tool I have used.
What do you like best about the product?
I like how flexible it is. We have a lot of items we want monitored that don't necessarily come out of the box. We are able to use our own scripts to gather the relevant information we need and present it on a dashboard that will make a difference in how we service our clients.
What do you dislike about the product?
It is a bit frustrating that the tool can only return integers, unless you want to create an instance for any strings. This makes getting things like versions difficult. For example, if the version you are looking for has more than one decimal point, that is considered a string. We found a way around it, but not ideal.
What problems is the product solving and how is that benefiting you?
This tool allows our engineers to focus on solving problems, not spending time gathering data. We can present scorecards to clients through dashboards which in the past has taken us hours to gather manually.
Fantastic product
What do you like best about the product?
Putting hosts in maintenance mode is simple. But the best overall thing is Support.
What do you dislike about the product?
That we did not make the leap to LM before now.
What problems is the product solving and how is that benefiting you?
We solved a cumbersome install issue, And benefited from the simplicity of creating alerts for any and all systems and proving that they are all the same.
Recommendations to others considering the product:
Make the switch now... Do not wait.
Great features, automation for monitoring a comprehensive list of device types.
What do you like best about the product?
Ease of setup and robust options for monitoring
What do you dislike about the product?
Small learning curve for locating monitored devices, escalation process and general usage.
What problems is the product solving and how is that benefiting you?
Device issue trending. Comprehensive coverage for various client needs.
Recommendations to others considering the product:
Great option for providing a flexible robust monitoring solution.
LogicMonitor is Time Saving Magic!
What do you like best about the product?
LogicMonitor is agentless which has been an improved experience compared to managing agents. The DataSource discovery and association of the Datapoints and all of the different types of 'data' is the magical part saving us hours of time configuring a new server or device to be monitored. Acknowledging alerts through the mobile app is full-featured. We are able to see charts/graphs of the data as well as our dashboards.
What do you dislike about the product?
After-hours alert management and notification to cell phones is not a replacement at this time for PagerDuty or Opsgenie. However, the integrations with 3rd party products exist and seem to meet our initial needs.
What problems is the product solving and how is that benefiting you?
We are no longer managing individual agents. We no longer need to customize or have overly broad alerting for all of our Windows Server Services that do not need to be individually monitored on every server. We now can monitor only the services on the servers that are mission-critical. We are no longer finding 'templates' to try to capture portions of the data. LogicMonitor now shows us all of the data and performance metrics. We have discovered issues in our environment that were hidden from us with our previous monitoring solution.
Recommendations to others considering the product:
Set up a demo and add the servers to your environment. Their demo process works and the free professional services during the trial phase are fantastic!
Versatile and easy to use
What do you like best about the product?
The ease of use and the ability to create your own datapoints for monitoring and creating easy to use dashboards for the most important views.
What do you dislike about the product?
I have had issues using SNMPv3. Some default thresholds need to be changed.
What problems is the product solving and how is that benefiting you?
With Logicmonitor I have been able to sort my equipment into groups and create easy to use dashboards to quickly see the health of my network. i have also been able to create some custom datapoints to better monitor my equipment.
LM gives you the insights you are missing!
What do you like best about the product?
I like the ease of use on the platform. It's very easy to find a resource and quickly have information available. It's helped numerous times when trying to identify issues that the vendor platform couldn't/wouldn't show.
What do you dislike about the product?
The only thing I dislike of them they are already working on which is better site to site tunnel monitoring for Cisco ASAs.
What problems is the product solving and how is that benefiting you?
We use logicmonitor to have a holistic view of our environment. The benefits that we have realized come from the metrics that LM is able to provide that we otherwise wouldn't be able to see. The ability to go back in the past and look at metrics has also helped a ton. The ability to see traffic and analyze netflow has led us to quicker troubleshooting bandwidth issues as well.
Recommendations to others considering the product:
Look at all of the products that LM integrates with and how it can fit into the big picture of your environment.
Monitoring made easy
What do you like best about the product?
LogicMonitor provides our team with a complete view of our application infrastructure. It has dramatically cut down the amount of time needed to troubleshoot issues.
What do you dislike about the product?
New versions of vendor API's are not always integrated in a timely manner.
What problems is the product solving and how is that benefiting you?
Monitoring client infrastructure and internal applications.
Awesome Product
What do you like best about the product?
Easy to setup and manage the environment
What do you dislike about the product?
The cost is a bit steep but the value is there
What problems is the product solving and how is that benefiting you?
We needed eyes on the equipment so we could respond proactively to issues, this resulted in better customer experience.
Recommendations to others considering the product:
The only issue I had was the auto-renew process. We had staffing changes and the e-mail was sent to an unmonitored address. The lack of response created a renewal I was unaware of until after the fact.
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