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Packed with information
What do you like best about the product?
The graphs and data that is shown on logic monitor is quite helpful. we were able to recognize issues with our database servers as to why our end-users were having issues with timeouts on API calls. by extrapolating the data we were able to make the appropriate changes and then improve our servers for the next cycle.
What do you dislike about the product?
there are not many dislikes, other than it would be nice to have a easy-to-use organizational interface where u can put in the servers u only want to see on the notifications
What problems is the product solving and how is that benefiting you?
logicmonitor is used to monitor how stable our servers are with regards to how response times are measured. making sure that we are able to serve our customers without any outage.
the benefits with logic monitor is we are able to see which servers needs improvement and which are stable
the benefits with logic monitor is we are able to see which servers needs improvement and which are stable
Recommendations to others considering the product:
Really recommend this product, provides so much insight and foresight of what to do in the future
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Easy to deploy and highly customizable.
What do you like best about the product?
Ability to create custom datasources using virtually any scripting language available.
Easy to create dashboards that help visualize your data.
Extensive list of datasources to monitor most platforms out of the box .
Easy to create dashboards that help visualize your data.
Extensive list of datasources to monitor most platforms out of the box .
What do you dislike about the product?
No dark theme.
Datasource mangement still has some issues with upgrading older datasources.
Datasource mangement still has some issues with upgrading older datasources.
What problems is the product solving and how is that benefiting you?
Custom monitoring of some of our in house applications.
Single pane of glass to monitor our entire infrastructure in all 3 major clouds and our colocation datacenters.
Single pane of glass to monitor our entire infrastructure in all 3 major clouds and our colocation datacenters.
Recommendations to others considering the product:
Great piece of software that is very easy to deploy. It comes with datasources that allow you to monitor almost any system/environment out of the box and allows you to easily write custom ones to monitor anything else that isn't supported.
LogicMonitor, one of the best monitoring tools out there
What do you like best about the product?
It combines a lot of features into one. You can integrate all of our cloud services together, on-prem, and network, all in one dashboard. We've consolidated a lot of monitoring into a few quick and easy dashboards it just makes sense. Also having the ability to aggregate our logs into LM with LMLogs has been a wonderful additional benefit we've been able to take advantage of as well as cutting back other service providers. The ability for us to integrate network backups and monitoring has been strengthen our use-case with LogicMonitor substantially.
What do you dislike about the product?
Customizability is great, but there is a such thing as too much. There are so many options to choose from it can be overwhelming if your use-case is simplistic. We have a smaller deployment of ~300 nodes (cloud, network, infrastructure) having a ton of choices makes it difficult and cumbersome for us. For example, on our Linux machines I'm not concerned with mount points being full, I either have to make a new template or edit the default, this isn't the most ideal option going forward but, we've grown and adapted to these differences.
What problems is the product solving and how is that benefiting you?
We have a requirement for network backups and audit. Prior to LogicMonitor we had a few Opensource tools that required a decent amount of care and feeding. After LogicMonitor everything is all together and we alert based on network changes. This was an added benefit over our previous product that has paid for itself 10 fold.
Recommendations to others considering the product:
If you're on the fence about a new tool but, I highly suggest looking at this product. It's not as expensive as some of the competitors but it packs a big punch especially for a SME.
Logic Monitor helping our OPs Team get to quicker resolution than ever before.
What do you like best about the product?
Built in RDP, Alerting, Downtime, SSH, HTTPs, Web, Azure, the only thing Logic Monitor doesnt do is make me a coffee. From setting up Root Cause Analysis to help cut down on noise/tickets when devices go down, to LM Logs, Repository. Logic Monitor does it all. It knows most devices, and those it does not, well you just have to open a ticket, or send an email and ask them to look into adding it. Turn around is not that long. Their help desk is very knowledgeable and their community forums are a must. LM has done it right from Day 1 and continue to do it right to this very day.
What do you dislike about the product?
1 thing and its very minute. The built in Apache Web timeout timer of 60 minutes. "We need more time Captain". There are some things you want to change, and all you have to do is ask them to and if they deem it a necessity, well your change will happen. They are the number one in my book when it comes to Alerting. Blows all others away.
What problems is the product solving and how is that benefiting you?
Again no problems. What I have seen tho is a quick resolution in targeting an issue from our OPs team. Logic Monitor almost makes it too easy to find issues which then helps our team to quicker resolution to incidents. Built in RDP, SSH and HTTPs helps us get on the problem machine to perform triage.
Recommendations to others considering the product:
If you are looking for a Monitoring service that allows you to fine tune alerts and quickly RDP to the device, than Logic Monitor is all you need.
Great platform, makes keeping tabs on your network a breeze.
What do you like best about the product?
It allows you to stay informed on the status of your network/datacenter from virtually anywhere.
What do you dislike about the product?
Setting up rules is complex and the UI for doing so seems clunky.
What problems is the product solving and how is that benefiting you?
We are tracking bandwidth bottlenecks as well as keeping an eye on problematic services that aren't the most stable.
Recommendations to others considering the product:
Set up your rules and threshollds correctly the first time.
After 20 years of using different Enterprise Monitoring solutions, LogicMonitor is my favorite!
What do you like best about the product?
LogicMonitor has the flexibility to connect and monitor anything that can be seen on the network. If it doesn't already exist built-in, it is either being built or can have a custom built API. Being a SaaS-Based solution that stays current on all the latest technologies and industry needs, LogicMonitor was the no-brainer solution for me.
What do you dislike about the product?
The licensing can be a bit confusing. Knowing when you need a license to monitor a device takes either digging into knowledgebases, asking your account manager, or trial and error. Ex: I only need a single license for my Meraki Cloud and I can monitor all devices in that cloud - but I need a separate license for every physical switch (non-stacked) on my network.
What problems is the product solving and how is that benefiting you?
Many: Simplification of reporting and dashboards, better event management (finding top-level issues), automated workflows into ticketing, etc.
Single Best Monitoring Platform Out There!
What do you like best about the product?
We love the Dashboards and the integrations! Logic Monitor allows us to monitor a wide range of equipment all from the single platform, it allows us to focus on the important alerts and simply review the alerts that are mostly noise. We also love how it integrates with our ticketing system and allows for two way communication between the two systems.
What do you dislike about the product?
We would really love the see a Logic Monitor integration with Connectwise Configurations or CMDB. We would also love the see an integration with both BrightGauge and IT Glue. We are an MSP and those are tools that we use every hour of every day. Honestly the price is a little steep for network monitoring but when you compare what you to what Auvik charges it makes sense.
What problems is the product solving and how is that benefiting you?
We wrote a custom API that will finally allow us to monitor Meraki equipment in a useful way.
Recommendations to others considering the product:
Look no further this the best monitoring platform you will come across, we've used them all. Auvik, PRTG, Cacti, Nagios, ETC nothing compares. Logic Monitor has pre built integrations / API's that allow you to focus on your business and not have to worry about having an App/DEV team working for you.
Logic Monitor Certified Professional - Q2
What do you like best about the product?
All of the property options available to monitor.
What do you dislike about the product?
Maps are tough to use. Setup and knowing how to use them.
What problems is the product solving and how is that benefiting you?
Detecting problems with server infrastructure. Thorough coverage of monitoring real-time.
Recommendations to others considering the product:
Think about how you want to organize your infrastructure for ease of use in accessing data in logic monitor
One of the best monitoring tools on the market!
What do you like best about the product?
Logic monitor is easy to set up and edit your alerts and monitors. Once you have used this and fine tuned your alerts, you can easily set up alarms and triggers which help monitor software health. We love the dashboard for just general over view but once your alerts are fine tuned, you can relay on them to alert you of any issues and no one has to stare at dashboards on a daily basis.
What do you dislike about the product?
Slight learning curve BUT it is an easier entry into monitoring and alert tuning than other tools on the market.
What problems is the product solving and how is that benefiting you?
Ensuring window services and task continually are on, and if service issues occurs alerts alerts triggered.
Recommendations to others considering the product:
Easier window of maintenance mode.
LogicMonitor has been great!
What do you like best about the product?
The granularity of information we can get from LM
What do you dislike about the product?
Interface is a bit daunting at first, until you get used to it.
What problems is the product solving and how is that benefiting you?
We've uncovered performance issues we never would've identified without it!
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