Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
638 reviews
from
and
External reviews are not included in the AWS star rating for the product.
LogicMonitor is an incredibly powerful and versatile tool!
What do you like best about the product?
LM can provide grainular observabitliy into virtually any IT resource.
What do you dislike about the product?
Takes a fair amount of effort to fine tune simply beause of the vast amount of capabilities it has. That being said, the LM Support Team is readily available to assist with any questions along the way.
What problems is the product solving and how is that benefiting you?
Enhanced observability and reduction in tool sprawl. Elminates false positives expereienced with competing vendors.
Excellent ITOM Platform
What do you like best about the product?
LogicMonitor's interface is FAST. Coming from SolarWinds, it was shocking how fast LM could fetch and present data even when compared to an on prem alternative.
What do you dislike about the product?
Like all SaaS apps, not every feature is included in the base product and sometimes it has been unclear what new features would be included in our subscription.
What problems is the product solving and how is that benefiting you?
LM keeps eyes on all of our data center infrastructure and alerts us to outages before our users notice.
Lightening fast deep dives
What do you like best about the product?
I like best that LogicMonitor is extremely fast to navigate and to do analysis. The speed allows us to explore more metrics and find more emerging patterns.
What do you dislike about the product?
SQL Server database metrics - it doesn't cover all the database performance metrics we require, and hence require another monitoring tool for SQL Server monitoring.
What problems is the product solving and how is that benefiting you?
We use it for alerting of our infrastructure, seeing trends and also analysing metrics in major incidents.
Logic Monitor rocks!
What do you like best about the product?
Intuitive and easy-to-navigate dashboard, comprehensive monitoring of networks, servers, and cloud environments, responsive and helpful customer support
What do you dislike about the product?
Too many false positives or negatives, insufficient documentation or resources, lack of active community engagement or forums
What problems is the product solving and how is that benefiting you?
Comprehensive visibility into the IT infrastructure, detailed performance metrics and analytic, resource utilization insights
Very comprehensive monitool out-of-the-box.
What do you like best about the product?
Out-of-the-box functionality. No requirement to customise the tool. Great dashboards (just need to create some now). Simple licensing, especially for our VMware platforms.
What do you dislike about the product?
None to be honnest. Very intuitive tool.
What problems is the product solving and how is that benefiting you?
Simply a reliable monitoring toool. Mainly for private cloud infrastructure, but moving into container monitoring
LogicMonitor is a great tool for MSP's
What do you like best about the product?
LogicMonitors anomaly tuning allows us to cut out the noise of our customers only delivering true alerts to our service desk to investigate. Since implementing LogicMonitor we have reduced our alert tickets by over 80% and reduced our benign positive alerts by 70%.
What do you dislike about the product?
It would be brilliant if LogicMonitor could monitor AVD as currently it does not.
What problems is the product solving and how is that benefiting you?
LogicMonitor is helping to reduce unneccessary ticket volume and helping us deliver the best monitoring experience to our cloud customers.
Does what it says on the tin, Simple and effective monitoring straight out of the box
What do you like best about the product?
Firstly it should be noted, the logicMonitor team work their socks off to ensure you get the best out of their platform.
After coming from another major monitoring platform, i was a litle dubious at first, however once you get into it, i found LM to be far more intuititive and much easier to present the required data for our teams.
Not only does the out of the box integrations cover 99% of use cases, through further development anything is possible.
After coming from another major monitoring platform, i was a litle dubious at first, however once you get into it, i found LM to be far more intuititive and much easier to present the required data for our teams.
Not only does the out of the box integrations cover 99% of use cases, through further development anything is possible.
What do you dislike about the product?
It's not the cheapest platform, however it is worth it..
With the migration between UI versions, it was a little frustrating at first, but bearing in mind the new UI was still in Beta, it is good to see that it is constantly being improved to smooth over those intital frustations.
With the migration between UI versions, it was a little frustrating at first, but bearing in mind the new UI was still in Beta, it is good to see that it is constantly being improved to smooth over those intital frustations.
What problems is the product solving and how is that benefiting you?
Enabling us to monitor numerous customer environments, using a comprehensive suite of tools, including LM assisting us to develop further tools to allow our customer to understand their environments better.
Modern Cloud-based Infrastructure Monitoring platform
What do you like best about the product?
When reviewing a number of competitor platforms, LogicMonitor stood out for a few key reasons:
- Dashboarding and reporting capability
- Cloud based monitoring capability via API
- Advanced Alerting capability and customisations
- Ticked all of our requirements from a security and compliance perspective
- From pre-sales to implementation and now on-going relationship management, the people behind the product have reinforced that our decision to go with LogicMonitor was the right one
- Dashboarding and reporting capability
- Cloud based monitoring capability via API
- Advanced Alerting capability and customisations
- Ticked all of our requirements from a security and compliance perspective
- From pre-sales to implementation and now on-going relationship management, the people behind the product have reinforced that our decision to go with LogicMonitor was the right one
What do you dislike about the product?
Price - It's not the cheapest platform out there but we still see value in the product.
Reporting - For advanced reporting requirements, there is some custom work required to join datasets etc. but thats probably more a comment in relation to our bespoke requirements
Reporting - For advanced reporting requirements, there is some custom work required to join datasets etc. but thats probably more a comment in relation to our bespoke requirements
What problems is the product solving and how is that benefiting you?
- We were able to remove a number of monitoring platforms and consolidate down to LogicMonitor.
- As a Managed Services Provider who specialises in the Microsoft Cloud, the API based monitoring for Azure is giving us more visibilty than we ever had before
- Integrations into our internal ITSM and communication platforms has been great
- Allowing us to build out dashboards/reports and giving our customers access to these dashboards has been a positive
- As a Managed Services Provider who specialises in the Microsoft Cloud, the API based monitoring for Azure is giving us more visibilty than we ever had before
- Integrations into our internal ITSM and communication platforms has been great
- Allowing us to build out dashboards/reports and giving our customers access to these dashboards has been a positive
Robust, scalable and easy to use enterprise grade monitoring platform.
What do you like best about the product?
Ease of use, integration with other platforms, wide configuration options and enhanced feature set.
What do you dislike about the product?
Support can sometimes take longer than expected to assist with queries.
What problems is the product solving and how is that benefiting you?
Robust and scalable monitoring of enterprise grade.
LogicMonitor provides a low maintenance and automated solution to monitoring our AWS Environment
What do you like best about the product?
Great automation and discovery of AWS resources and instance monitoring. Large amount of datasources makes setup easy. Extensive customization options to pull data from external sources. Users can easily manage alerts and find resource graphs to diagnose issues. Great support.
What do you dislike about the product?
More complex customization does require working around design choices. Alerting based on historical data isn't possible. Closed off data isn't accessible for integrating with external applications such as on-call or incident management.
What problems is the product solving and how is that benefiting you?
LogicMonitor provides insight into the performance of our AWS cloud resources and applications. LogicMonitors automation and easy setup allows us to focus on our core business of providing a SaaS service to customers while still being confident they're getting the best experience possible.
showing 21 - 30