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Lightening fast deep dives
What do you like best about the product?
I like best that LogicMonitor is extremely fast to navigate and to do analysis. The speed allows us to explore more metrics and find more emerging patterns.
What do you dislike about the product?
SQL Server database metrics - it doesn't cover all the database performance metrics we require, and hence require another monitoring tool for SQL Server monitoring.
What problems is the product solving and how is that benefiting you?
We use it for alerting of our infrastructure, seeing trends and also analysing metrics in major incidents.
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Logicmonitor is a capable and powerful monitoring tool for our enterprise
What do you like best about the product?
Capable infrastructure monitoring with good support and documentation
What do you dislike about the product?
Some of the default alert thresholds are poorly thoughtout and require a lot of manual tweaking.
What problems is the product solving and how is that benefiting you?
Comprehensive monitoring of a wide range of infrastructure across multiple platforms means we can alert on issues as they occur and identify root causes quickly, and perform capacity management on our systems.
Using Logic Monitor improved our customer experience
What do you like best about the product?
Because it is feature rich, we found that with careful consideration of those features it can become very flexible, and therefore can provide very tuned monitoring for all of our use cases
What do you dislike about the product?
Logic Monitor is a steep learning curve, and time must be made to fully understand how it can be best deployed and utilised
What problems is the product solving and how is that benefiting you?
We reorganised our internal support structure away from traditional service domains or silos, and now focus more on the critical functions which support our customer, end user and business outcomes. Using Logic Monitor are able to define groups and dashboards which provide a range of views, from status at a glance to deeper performance analysis.
Logic Monitor rocks!
What do you like best about the product?
Intuitive and easy-to-navigate dashboard, comprehensive monitoring of networks, servers, and cloud environments, responsive and helpful customer support
What do you dislike about the product?
Too many false positives or negatives, insufficient documentation or resources, lack of active community engagement or forums
What problems is the product solving and how is that benefiting you?
Comprehensive visibility into the IT infrastructure, detailed performance metrics and analytic, resource utilization insights
Low Touch, High Metric Reward
What do you like best about the product?
Instead of telling your monitoring tool what you want monitored, LogicMonitor will discover a lot of the metric & data points for you, mostly out of the box and away you go. You can then very easily tweak and modify the thresholds for alerting, creating escalation chains to wake the relevant people using your Incident Management platform of choice.
Dashboards are extremely powerful and useful but also very easy to create.
Powershell features very prominently in LogicMonitor which is fantastic as it's a ubiquitious langauge in the Windows / Microsoft world and is relatively easy to write scripts/modules for.
Dashboards are extremely powerful and useful but also very easy to create.
Powershell features very prominently in LogicMonitor which is fantastic as it's a ubiquitious langauge in the Windows / Microsoft world and is relatively easy to write scripts/modules for.
What do you dislike about the product?
Creating LogicModules (DataSources, ConfigSources etc) can be quite complicated, however this is required as they need to return data in a consistant manner.
Some things you think should be possible or work one way are not possible with LogicMonitor. Powershell is very prominent in LogicMonitor, however it is not an integration, as in, you cannot use a Powershell script in an Escalation Chain, and therefore an Alert Rule.
Some things you think should be possible or work one way are not possible with LogicMonitor. Powershell is very prominent in LogicMonitor, however it is not an integration, as in, you cannot use a Powershell script in an Escalation Chain, and therefore an Alert Rule.
What problems is the product solving and how is that benefiting you?
Lowering critical incidents by bringing potentional problems to the surface before they can cause havoc.
Visiblity of Infrastructure to management especially during important events. App Owners are also more aware of problems with their servers & services instead of Infrastructure being the middle man
Visiblity of Infrastructure to management especially during important events. App Owners are also more aware of problems with their servers & services instead of Infrastructure being the middle man
Very comprehensive monitool out-of-the-box.
What do you like best about the product?
Out-of-the-box functionality. No requirement to customise the tool. Great dashboards (just need to create some now). Simple licensing, especially for our VMware platforms.
What do you dislike about the product?
None to be honnest. Very intuitive tool.
What problems is the product solving and how is that benefiting you?
Simply a reliable monitoring toool. Mainly for private cloud infrastructure, but moving into container monitoring
LogicMonitor is a great tool for MSP's
What do you like best about the product?
LogicMonitors anomaly tuning allows us to cut out the noise of our customers only delivering true alerts to our service desk to investigate. Since implementing LogicMonitor we have reduced our alert tickets by over 80% and reduced our benign positive alerts by 70%.
What do you dislike about the product?
It would be brilliant if LogicMonitor could monitor AVD as currently it does not.
What problems is the product solving and how is that benefiting you?
LogicMonitor is helping to reduce unneccessary ticket volume and helping us deliver the best monitoring experience to our cloud customers.
No fuss infrastructure monitoring
What do you like best about the product?
LogicMonitor provides a wide range of monitoring features that allows us to keep tabs on various aspects of our IT infrastructure. LogicMonitor scales well with our growing infrastrucure. As our company expands and out IT environment becomes more complex, the platform continues to provide value, reliable performance and effective monitoring without major adjustments. LogicMonitor also has a massive Product Documentation available online.
What do you dislike about the product?
As with other monitoring platform, there is a learning curve that admins had to go through. The current switching between UI is also disorienting. APM can be improved. When we trialled, there were no dynamic out of the box dashboards with the ability to drill down as needed and pricing is span-based which is not really a fit for the App that we are trying to monitor which generates millions of spans per month.
What problems is the product solving and how is that benefiting you?
Fragmented tooling, we now have a single pane of glass to monitor our infrastructure.
Does what it says on the tin, Simple and effective monitoring straight out of the box
What do you like best about the product?
Firstly it should be noted, the logicMonitor team work their socks off to ensure you get the best out of their platform.
After coming from another major monitoring platform, i was a litle dubious at first, however once you get into it, i found LM to be far more intuititive and much easier to present the required data for our teams.
Not only does the out of the box integrations cover 99% of use cases, through further development anything is possible.
After coming from another major monitoring platform, i was a litle dubious at first, however once you get into it, i found LM to be far more intuititive and much easier to present the required data for our teams.
Not only does the out of the box integrations cover 99% of use cases, through further development anything is possible.
What do you dislike about the product?
It's not the cheapest platform, however it is worth it..
With the migration between UI versions, it was a little frustrating at first, but bearing in mind the new UI was still in Beta, it is good to see that it is constantly being improved to smooth over those intital frustations.
With the migration between UI versions, it was a little frustrating at first, but bearing in mind the new UI was still in Beta, it is good to see that it is constantly being improved to smooth over those intital frustations.
What problems is the product solving and how is that benefiting you?
Enabling us to monitor numerous customer environments, using a comprehensive suite of tools, including LM assisting us to develop further tools to allow our customer to understand their environments better.
Modern Cloud-based Infrastructure Monitoring platform
What do you like best about the product?
When reviewing a number of competitor platforms, LogicMonitor stood out for a few key reasons:
- Dashboarding and reporting capability
- Cloud based monitoring capability via API
- Advanced Alerting capability and customisations
- Ticked all of our requirements from a security and compliance perspective
- From pre-sales to implementation and now on-going relationship management, the people behind the product have reinforced that our decision to go with LogicMonitor was the right one
- Dashboarding and reporting capability
- Cloud based monitoring capability via API
- Advanced Alerting capability and customisations
- Ticked all of our requirements from a security and compliance perspective
- From pre-sales to implementation and now on-going relationship management, the people behind the product have reinforced that our decision to go with LogicMonitor was the right one
What do you dislike about the product?
Price - It's not the cheapest platform out there but we still see value in the product.
Reporting - For advanced reporting requirements, there is some custom work required to join datasets etc. but thats probably more a comment in relation to our bespoke requirements
Reporting - For advanced reporting requirements, there is some custom work required to join datasets etc. but thats probably more a comment in relation to our bespoke requirements
What problems is the product solving and how is that benefiting you?
- We were able to remove a number of monitoring platforms and consolidate down to LogicMonitor.
- As a Managed Services Provider who specialises in the Microsoft Cloud, the API based monitoring for Azure is giving us more visibilty than we ever had before
- Integrations into our internal ITSM and communication platforms has been great
- Allowing us to build out dashboards/reports and giving our customers access to these dashboards has been a positive
- As a Managed Services Provider who specialises in the Microsoft Cloud, the API based monitoring for Azure is giving us more visibilty than we ever had before
- Integrations into our internal ITSM and communication platforms has been great
- Allowing us to build out dashboards/reports and giving our customers access to these dashboards has been a positive
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