Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
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Great and Flexible Monitoring Platform
What do you like best about the product?
The ease of implementation and power of the tool is leaps ahead of other monitoring platforms.
What do you dislike about the product?
Writing datasources can be difficult if you do not have a good handle on the product you are trying to monitor.
What problems is the product solving and how is that benefiting you?
We have seen our up-time increase and incidents decrease as we are able to see issues before they become a problem, and forecast capacity in a meaningful way to budget for growth.
Recommendations to others considering the product:
Absolutely fantastic monitoring product. Fanatical support. Excellent product compatibility.
Monitoring done right
What do you like best about the product?
LogicMonitor is agent-less, native monitoring.
What do you dislike about the product?
The learning curve was a little steep when I first started using them, but they've made great strides over the years to add training, documentation, and the support is first class!
What problems is the product solving and how is that benefiting you?
Proactive monitoring & alerting.
Network and Server Monitoring made easy
What do you like best about the product?
Ease of use, Dashboards, Very good support, iOS and Android App
What do you dislike about the product?
In my experience we were only able to purchase devices in packs of 100, meaning we can only go from 100 to 200 devices and not from 100 to 150 for example.
What problems is the product solving and how is that benefiting you?
LogicMonitor gives us the ability to monitor all of our Infrastructure with relative ease, providing proactive alerts to allow us to fix problems before they happen.
Recommendations to others considering the product:
Carry out a free POC with LogicMonitor
One of the best monitoring and alerting tools out there
What do you like best about the product?
Alerts are reported immediately via the tool as the events happen, we are able to see events that other tools cant. It's highly customized to our needs. I cannot do my work effectively without this tool on a daily basis.
What do you dislike about the product?
The tool does not provide a way to adjust SDT's (scheduled downtime) automatically when there are shifts in timezone changes. Twice a year we have to spend an unnecessary amount of time adjusting daily and weekly SDT's on monitored VM's when they need to perform scheduled reboots.
What problems is the product solving and how is that benefiting you?
With LogicMonitor, we have been able to detect many underlying problems on our client's Infrastructure they never knew they had.
Recommendations to others considering the product:
Switch your current tool for this one without giving it another though. You get a tremendous amount of value for the price. Results guaranteed!
Logic monitor for the MSP
What do you like best about the product?
Ease of use, anywhere web availability.
What do you dislike about the product?
Need to work on the reporting tools, they are a bit limited.
What problems is the product solving and how is that benefiting you?
As an MSP, we need to see the whole environment when a problem arrises. Very often the initial reports in a case are symptoms, and the problem lies with a connected technology. Looking at the whole environment as part of the initial triage allows us to get our customers a faster resolution.
Recommendations to others considering the product:
Join the community.
LogicMonitor has evolved
What do you like best about the product?
Customer Support is amazing. The moment I don't know how to do something I can reach out and speak to an engineer within 5 minutes.
What do you dislike about the product?
Not much yet. Slow roll out of new features but not detrimental at all.
What problems is the product solving and how is that benefiting you?
Our clients are able to purchase parts when we see they are close to failure. Our clients are able to keep tabs on the outages and alert history to understand their network in depth.
Recommendations to others considering the product:
You have nothing to lose by giving them a try. Once you do that . . . you'll most likely be happy you did. There is much positive force to this company and it's product.
An essential partner
What do you like best about the product?
LogicMonitor is an essential part of our data center management.
What do you dislike about the product?
Honestly we're very happy with the product.
What problems is the product solving and how is that benefiting you?
Monitoring disk performance in a data center.
Great monitoring platform
What do you like best about the product?
The single best feature is the agentless architecture. It allows us to have a small footprint on our clients and makes deployment very quick. Our on-boarding times dropped substantially once we adopted logic monitor.
As our deployments matured the biggest win has been adaptability. The extensible nature of LM has allowed us to readjust as our needs and products evolve.
As our deployments matured the biggest win has been adaptability. The extensible nature of LM has allowed us to readjust as our needs and products evolve.
What do you dislike about the product?
Some technical choices I don't agree with. For example, using groovy as the default extension language steepens the learning curve since it's not a widely used language. I would of preferred python or ruby. But they do offer alternatives to groovy where possible so it's hasn't really been a blocker for us.
This year they've added tons of new features and there has been some pain in those areas (reporting comes to mind) but nothing that would affect core functionality.
This year they've added tons of new features and there has been some pain in those areas (reporting comes to mind) but nothing that would affect core functionality.
What problems is the product solving and how is that benefiting you?
Our business depends on proactively identifying problems and reacting to them before they become an outage. LM has delivered on that.
It has also improved customer confidence in our service. Letting customers into the monitoring platform and allowing them to see what we see has straightened the partnership with our clients. Because of the extensible nature and shared vision with our customers we can take their input and recommendations and integrate it into our monitoring package. About half of our custom monitoring has been recommended or requested by clients.
A natural consequence of long term performance data is being able to provide a longer term view of the health of our environment and demonstrate how our engagement has contributed to stability and performance.
It has also improved customer confidence in our service. Letting customers into the monitoring platform and allowing them to see what we see has straightened the partnership with our clients. Because of the extensible nature and shared vision with our customers we can take their input and recommendations and integrate it into our monitoring package. About half of our custom monitoring has been recommended or requested by clients.
A natural consequence of long term performance data is being able to provide a longer term view of the health of our environment and demonstrate how our engagement has contributed to stability and performance.
Recommendations to others considering the product:
The learning curve might be a little steep stick with it it's worth it.
Effective + Flexible + Reliable = Valuable
What do you like best about the product?
LogicMonitor works. Period. We've never been able to achieve this breadth of monitoring operations with so little administrative overhead.
What do you dislike about the product?
There is very little to dislike. If I had to pick something, it would be that I wish that more of the breadth of its feature-sets were available at lower price points.
What problems is the product solving and how is that benefiting you?
We have used LogicMonitor very successfully to unite compute, storage, networking, and cloud monitoring. This consistency has had a big positive impact on the efficiency of the respective teams.
Recommendations to others considering the product:
There is no such thing as a free lunch. LogicMonitor does not empower you to ignore or break the laws of physics, but it will be very effective if
1) Invest in building the specifics of your use-case
2) Accurately assign priority values to functionality
3) Invest in your deployment plan
1) Invest in building the specifics of your use-case
2) Accurately assign priority values to functionality
3) Invest in your deployment plan
The only Cloud-based Monitoring System in the market
What do you like best about the product?
Cloud-based.
Easy to use User-Interface
Customized notification and alert - easy configuration and management
Easy deployment - especially for our situation where we have lots of customers, therefore lots of networks that are not connected together.
ConfigManager is really good,
Support team is super knowledgeable and easy to work with
Easy to use User-Interface
Customized notification and alert - easy configuration and management
Easy deployment - especially for our situation where we have lots of customers, therefore lots of networks that are not connected together.
ConfigManager is really good,
Support team is super knowledgeable and easy to work with
What do you dislike about the product?
Not much, actually close to none.
Maintenance has minimal impact... so pretty much none
Maintenance has minimal impact... so pretty much none
What problems is the product solving and how is that benefiting you?
We are MSP. We have lots of customers on-premise networks that require monitoring. Cloud-based monitoring allow us to easily deploy agent for customers on ad-hoc base
Recommendations to others considering the product:
Try it... no regret for sure.
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