Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
638 reviews
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Best monitoring product i've found in a long while
What do you like best about the product?
It does exactly what i want.. exactly how i want it. Love it
What do you dislike about the product?
Price could always be 'cheaper' but i'm just cheap.. its worth the money or I wouldn't spend it..
What problems is the product solving and how is that benefiting you?
They solve all my monitoring needs.
Recommendations to others considering the product:
One of the best options out there for monitoring your data center and SaaS apps.
LogicMonitor Is Top Class
What do you like best about the product?
LogicMonitor comes to the table with all of the bells and whistles I would expect and then some. It has a lot of customization available and lets me extend it to do all sorts of things you would never imagine possible when just doing a demo or using it vanilla.
What do you dislike about the product?
There isn't much to dislike, but it is hard to do mass edits.
Collectors are not inherited to sub folders so you have to set it per folder.
Collectors are not inherited to sub folders so you have to set it per folder.
What problems is the product solving and how is that benefiting you?
We are able to monitor much more in depth then before.
We can even do self healing or trigger other automation when an alert triggers.
We can even do self healing or trigger other automation when an alert triggers.
Recommendations to others considering the product:
Great customer service.
The developers are friendly and willing to listen to thought out ideas and complaints.
The developers are friendly and willing to listen to thought out ideas and complaints.
Great Monitoring
What do you like best about the product?
I really like the simplicity of LogicMonitor while at the same time you can get really advanced if you need it. Utilizing everything from snmp to powershell to ssh and more
What do you dislike about the product?
Not much but of course there are always small things here and there. The report options could be better for example
What problems is the product solving and how is that benefiting you?
We are an MSP and are able to monitor our customers in separately and also give them access to dashboard for real time statistics
The Ultimate SAAS based Monitoring Tool
What do you like best about the product?
Rapid deployments, the possibilities to package datasources to fit our MSP needs to our customers. Rapid deployment and smooth usage of tokens and property mapping.
Monitoring Cloud Resources based on Tags is heaven
Monitoring Cloud Resources based on Tags is heaven
What do you dislike about the product?
I don't dislike it but there could be some more basic datasources regarding microsoft infrastructure and Microsoft applications like BizTalk, Navision, Dynamics, CRM, Azure Backup & site recovery
What problems is the product solving and how is that benefiting you?
With LogicMonitor we can use the flexibility in the product. We vent from a server based monitoring system to monitor our customers to SAAS based. That have helped us a lot to grow our business and expand our delivery to our customers
Recommendations to others considering the product:
Try it out you will not be disapointed, the LM Cloud addon is fantastic, And the possibilities to create your own measurements is outstanding!!! It's so easy to deploy, configure and maintain. The widgets on the dashboards are so easy to use. And Use token so that you could set up one and use it as a tamplate for other customers.
Excellent Monitoring and Alerting Tool
What do you like best about the product?
LogicMonitor is a very stable and expandable platform. They are constantly updating their Datasources to make it easier and easier to monitor and import devices with little to no effort.
What do you dislike about the product?
There is no easy way to import a MIB to monitor something that isn't prebuilt. You have to manually build out everything.
The reporting system is horrible. To accomplish most reports we have to use the API. You can't simply say give me a report for all Cisco devices. You have to create a dynamic group then report off of that group.
The reporting system is horrible. To accomplish most reports we have to use the API. You can't simply say give me a report for all Cisco devices. You have to create a dynamic group then report off of that group.
What problems is the product solving and how is that benefiting you?
Dashboarding helps our customers get a better insight into their environment. It also helps us to size out future projects for the customer based on availability and reporting metrics.
Recommendations to others considering the product:
Great system that works for almost everything. Reporting is a little weak yet, but they keep adding to it.
Excellent Service
What do you like best about the product?
Agile and continuously upgrading. Change is the new constant!!!
What do you dislike about the product?
yet to come. Not came across anything as of now
What problems is the product solving and how is that benefiting you?
Realtime notification
Logicmonitor rocks!
What do you like best about the product?
Logicmonitor is an amazing product that give us entire visibility into our network and improve our speed to troubleshoot any problem
What do you dislike about the product?
nothing , I think this solution is perfect
What problems is the product solving and how is that benefiting you?
Mainly improve the speed of the alert and to know the issues, also the web UI is even better
Recommendations to others considering the product:
The deployment in all the infrastructure, whether you have a datacenter or a small rack, is in minutes with incredible graphics
Smart, Clean and simple to get up and running
What do you like best about the product?
Ultimately LogicMonitor allows you to get running straight away with the inbuilt datasources, but once you get familiar with the product you learn the platform has so much to offer. The layout is brilliant and the ability to customize widgets/dashboards to how you want them for yourself and each customer is easy to use.
It's not only the product which is great but the whole LogicMonitor team from technical to the customer success team who deliver an efficient and personal experience and you feel that your not just a number to them.
It's not only the product which is great but the whole LogicMonitor team from technical to the customer success team who deliver an efficient and personal experience and you feel that your not just a number to them.
What do you dislike about the product?
Although the inbuilt features are great, to unlock the full scale of the platform you do need to know scripting for different vendors - it would be handy to have some whitepapers/kb's to assist with the scripting aspects.
What problems is the product solving and how is that benefiting you?
We needed a focal point for monitoring as we were relying on vendor specific tools which were deployed at individual customer sites, this meant we didn't have an individual dashboard to track alerts.
With LogicMontior we have solved the vendor specific issue and now have a single pane of glass which can be accessed via web browser and easily presented. It's also given us the possibility to develop monitoring services for different vendors.
With LogicMontior we have solved the vendor specific issue and now have a single pane of glass which can be accessed via web browser and easily presented. It's also given us the possibility to develop monitoring services for different vendors.
Recommendations to others considering the product:
The inbuilt features are great and get your running straight away, but to unlock the full capabilities you will need to get a handle on the different scripting/powershell requirements for different vendors.
One of the best monitoring tools I used
What do you like best about the product?
LogicMonitor is a great cloud based monitoring tool.
This tool is easy to deploy across different sites, very easy to customize and tune based on your needs
This tool is easy to deploy across different sites, very easy to customize and tune based on your needs
What do you dislike about the product?
There is no option today for SPC (Statistical process control) to auto tune the thresholds that does exist in other tool.
What problems is the product solving and how is that benefiting you?
Monitor word wide production environments from single location and allows our customers to see their system’s health
Great Saas monitoring
What do you like best about the product?
This is an agentless system. You just need to install a collector in the network to start monitor everything. If your device or software is not monitored by defautl you can write your own, check the community for exchanging datasources or ask Logic Monitor to help. They are very helpful.
What do you dislike about the product?
I can't really wrap my head around SLA measurement but that's probably me.
Even though dashboards are great and informative the design and graphics could be even better.
Even though dashboards are great and informative the design and graphics could be even better.
What problems is the product solving and how is that benefiting you?
We are an MSP and monitor our customers servers. Logic Monitor help us to bow our services better and at the same time make us more flexible in providing "what more do you want to monitor" services.
Another big win is the integration to our ticket system. We let Logic monitor create, modify and resolve tickets automatically.
Another big win is the integration to our ticket system. We let Logic monitor create, modify and resolve tickets automatically.
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