Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
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My review of logic monitor, my noisy friend.
What do you like best about the product?
Logic monitor is a very comprehensive tool that can provide great insights to the companies environment.
The dashboard feature is awesome, but the tools I am most looking forward to are alert correlations and forecasting. We see great benefit as this area increases. The support is also very helpful as when we have any questions, large or small, we are able to start an IM session and immediately get answers or assistance where needed. That level of support is great.
The dashboard feature is awesome, but the tools I am most looking forward to are alert correlations and forecasting. We see great benefit as this area increases. The support is also very helpful as when we have any questions, large or small, we are able to start an IM session and immediately get answers or assistance where needed. That level of support is great.
What do you dislike about the product?
Takes a lot of time to setup and configure. Though the majority of the out of the box settings are sufficient for the initial monitoring of a customer environment, you need to take time to tuning alerts, building dashboards to suit the needs of the customer, build useful and accurate reports that are automatically generated and sent to key personnel on a regular basis. These tasks are relatively easy to do but just takes time.
What problems is the product solving and how is that benefiting you?
Provided deep insight to our customer environments and can provide great feedback to current baselines for the customer and where we can help them improve their infrastructure. The ability to dashboard and provide visibly appealing reports that are generated on a regular basis automatically is great. With LM we are providing the customer data not only received by Network gear via SNMP, or Servers via WMI, but we are able to pull Netflow statistics, remotely access their environment through just about any protocol needed today.
Recommendations to others considering the product:
Be ready to spend a decent amount of man hours during initial setup and continuous modifications to optimize it the best it can be, but I feel it is absolutely worth the effort. Great tools, features, and excited for the future.
Breath of Fresh Air
What do you like best about the product?
By far, the support team at Logic Monitor is my favorite part of this company. I can ask them any question and they will work as hard as possible to get me an answer. They are professional, diligent, and extremely intelligent.
What do you dislike about the product?
Now that dark mode has been developed, I am happy! I would however like to add a Splunk integration for Logic Monitor. I'd like to have a single pane of glass for alerts as well as escalations.
What problems is the product solving and how is that benefiting you?
Insight into our infrastructure has improved dramatically. Having a powerful and robust tool like Logic Monitor will allow my company to take that next step into the future of technology.
Recommendations to others considering the product:
Go for it. You will not be disappointed in the least. You're only going to do better.
LogicMonitor is the best.
What do you like best about the product?
Support is always great and helpful. The UI looks great and the collectors make it easy to monitor sites as a whole. The idea that the community can add datasources can make it much easier to add our servers and services to monitoring.
What do you dislike about the product?
Every so often the UI can have problems. There have been times when things are as straight forward as I would like.
What problems is the product solving and how is that benefiting you?
Logicmonitor got our monitoring to a new level. With everything that they offer we have been able to monitor services, servers, websites all in one place. They make it super easy and support is always there to help if needed.
Helping our MSP be more flexible in the cloud
What do you like best about the product?
LogicMonitor has a primary focus on the cloud. Being able to monitor Azure subscriptions beyond just the VM's is a requirement and the setup is easy. When we run into issues we can reach to the support and they spend all the time needed to help solve our issues.
What do you dislike about the product?
Our only issues come down to scaling as an MSP to the amount of devices we need to monitor and the cost break out. We'd also like to be able to monitor Windows machines from a Linux box as they have a much lower run rate in Azure since we don't have to pay for a Windows license.
What problems is the product solving and how is that benefiting you?
Our clients are either cloud veterans or just moving to the cloud. We use the platform to right size them on all fronts that will direcly win or lose a cloud migration project. If we can get telemetry of their systems first, we can make sure that we will use the right SKU's when quoting the cost of the run-rate on the VMs. For clients who are already in the cloud we can help clean up cloud sprawl.
Recommendations to others considering the product:
Work with a partner during the setup to make sure you are doing best practice setup and do the learning modules.
Monitor without worrying about your monitors
What do you like best about the product?
Stable product. We have been using LogicMonitor for the past 4 years now and we did not have any major issues with it that caused us any problems.
User Interface has come a long way. Once you get the hang of it, it is fairly easy to use.
Many integration options to other 3rd party products and seamless integration.
LM Tech Support Engineers are one of the best in this field. I have always dealt with very competent engineers that are willing to solve and help your issues.
User Interface has come a long way. Once you get the hang of it, it is fairly easy to use.
Many integration options to other 3rd party products and seamless integration.
LM Tech Support Engineers are one of the best in this field. I have always dealt with very competent engineers that are willing to solve and help your issues.
What do you dislike about the product?
User Interface could be better. Performing some mundane tasks still require many unnecessary clicks. :)
Automation could be improved within the product where some of the mundane tasks indicated above could be given as options/tasks to the user already prepared.
Not easy to backup/export/import your configuration.
Expensive but you get what you pay for. :)
Automation could be improved within the product where some of the mundane tasks indicated above could be given as options/tasks to the user already prepared.
Not easy to backup/export/import your configuration.
Expensive but you get what you pay for. :)
What problems is the product solving and how is that benefiting you?
You cannot beat LM at Infrastructure monitoring, i.e. CPU, disk, memory.
With some work, you can also monitor a slew of other items in your datacenter as there are already ready datasources created for you by LM.
With some work, you can also monitor a slew of other items in your datacenter as there are already ready datasources created for you by LM.
Recommendations to others considering the product:
All monitoring software will have steep learning curve since setting up the product is the major hurdle in getting in integrated within your environment. LM will only perform as well as it is setup in your environment.
Excelent tool!
What do you like best about the product?
I like the fact that Unomaly starts to return valuable insights to what's going on immideatly. And that adding the Unomaly superpower is as easy as sending the logs!
What do you dislike about the product?
Starter sets of "knowns" should be supplied. Events that is known garbage should be filtered, and the nasty ones should be lifted regardless of their cadence.
What problems is the product solving and how is that benefiting you?
We catch failures in our services early, often before the users notice anything!
An extra layer of security
What do you like best about the product?
That it filters out the noise and shows what is relevant
What do you dislike about the product?
A bit expensive but if it helps us prevent an attack it's worth it.
What problems is the product solving and how is that benefiting you?
It is an extra layer of security. New events that are important are communicated and compliance with existing routines is checked. We are also using it to monitor scheduled jobs and audit logs.
The best cloud solution for performance and uptime monitoring.
What do you like best about the product?
LogicMonitor is intuitive and easy to use. This does not mean it lacks advanced features, it has all the features for performance and uptime monitoring that you would expect. You can be set up and gathering useful data in a matter of minutes, and alerting and reporting accurately on that data in hours. Unlike other tools out there which can take days to set up and weeks and months to craft into something useful.
What do you dislike about the product?
Everything is great about LogicMonitor, except; LMConfig add-on is a massive disappointment. I wouldn't recommend paying for this add on, and think LogicMonitor are a bit cheeky charging for it. It's so lacking in features they are better just giving it away for free or hiding it until it's much more fully featured.
What problems is the product solving and how is that benefiting you?
We use LM for Uptime and performance monitoring, in replacement of our Solarwinds system. Solarwinds look like amateurs compared to LogicMonitor.
Recommendations to others considering the product:
If you want a cloud based performance and uptime monitoring system which can monitor everything from servers into network switches and routers. If you need it to be easy to deploy and easy to drill into the deta on the fly, then look no further. This is exactly what you want. Perfection does come at a price, however.
Rock solid monitoring platform
What do you like best about the product?
The monitoring platform is rock solid and very flexible. I can monitor most devices I have automatically and only had to create a few custom monitoring scripts for my custom needs
What do you dislike about the product?
Platform could be easier to create custom SNMP monitors for devices they do not know
What problems is the product solving and how is that benefiting you?
Monitoring all of our infrastructure from servers, switches, storage and up to custom things I monitor in our SaaS application. We have been using LogicMonitor for over two years and platform has been working 100% of the time
Recommendations to others considering the product:
Learning curve is a bit steep especially if you need to create custom data sources but once done it works amazingly. Would not trade it
LogicMonitor Review
What do you like best about the product?
Tunable alerts and whole network visibility.
What do you dislike about the product?
Being woken up at 4 in the morning though this is the intention of the product as we used to be caught unaware of outages.
What problems is the product solving and how is that benefiting you?
We know when a system is down or in an unhealthy state. This also falls in line with our NIST requirements for monitoring of infrastructure.
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