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External reviews

600 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

They have a strong product with strong support and sales behind it.

  • November 22, 2021
  • Review provided by G2

What do you like best about the product?
Their training was excellent. They have a great online resource for help and support
What do you dislike about the product?
Overall they have a great product. There is not much to dislike.
What problems is the product solving and how is that benefiting you?
We are trying to unify all the monitorings we have for different products. The logic monitor allows for that.


    Garth M.

Best Cloud Monitor

  • November 22, 2021
  • Review verified by G2

What do you like best about the product?
The ease of installing this on the network and getting this working with the environment from NSA to VM to WIFI switchers, The support team always goes the extra mail.
What do you dislike about the product?
With using the software for the last three weeks, I have not picked up not one issue that I Disliked. One thing that could be improved support for docker containers.
What problems is the product solving and how is that benefiting you?
Disk space with our backups, Monitoring the up time on certain core switches which we have had issues on and since they have been installed has since be sorted.
Recommendations to others considering the product:
Best solution, and I have tried them all.


    Telecommunications

Nice interface!

  • November 22, 2021
  • Review provided by G2

What do you like best about the product?
The interface is friendly and neat! The disposition of the configuration items is clear. We are still in the implementation process , and I am excited about the final result!
What do you dislike about the product?
At the time, I didn't dislike anything as we were still in the implementation phase.
What problems is the product solving and how is that benefiting you?
We were still in the implementation phase.


    Information Technology and Services

Technology Consultant

  • November 22, 2021
  • Review verified by G2

What do you like best about the product?
Flexible setup, using agent-less and also available setting up specific logins for my legacy systems.
What do you dislike about the product?
I haven't hit any real limitations. Coming for a BMC patrol setup, I am looking for same/similar script execution triggered by an event.
What problems is the product solving and how is that benefiting you?
Not sure if it really a problem, but having IBMi datasource that Dynatrace has, jobq / system monitoring... once I getting into LM datasource I think I will be able to setup needed triggers / alerting.
Recommendations to others considering the product:
Datasources for Mainframe and IBMi


    Consumer Goods

Great product. Lots of good information.

  • November 22, 2021
  • Review provided by G2

What do you like best about the product?
Insight it gives us into the network and infrastructure
What do you dislike about the product?
Tons of information and configs can make it hard to find just what you want sometimes.
What problems is the product solving and how is that benefiting you?
Not real sure at this point. Still very new.


    Computer Software

A Modern State Of Art Monitoring Platform

  • November 22, 2021
  • Review verified by G2

What do you like best about the product?
The easy to understand UI and the level of touch to customize the system it is able to provide my company.
What do you dislike about the product?
The comprehensive datasource is only available to the popular systems. I cant wait for them to release datasource for more systems
What problems is the product solving and how is that benefiting you?
I realized the benefit of monitoring my infrastructure with API calls instead of a traditional SNMP poll.


    Computer Software

LogicMonitor for Infra monitoring

  • November 16, 2021
  • Review provided by G2

What do you like best about the product?
Great API, reliable, well designed - we'd design it this way if we were making our own.
What do you dislike about the product?
It can be pricey until you scale up your devices. Still it's been worth it to us.
What problems is the product solving and how is that benefiting you?
We're monitoring all of our infrastructure. We're hoping that by combining servers, applications and networking we can trace down root causes and draw correlations.


    Information Technology and Services

Great monitoring solution

  • October 15, 2021
  • Review provided by G2

What do you like best about the product?
I like their ease of monitoring and autodiscovery
What do you dislike about the product?
They could really get rid of some quirks with their Meraki monitoring
What problems is the product solving and how is that benefiting you?
We have seen a great amount of insight into services we didn't even know we had running
Recommendations to others considering the product:
Make sure you can support the collectors in your infrastructure and they can talk to what needs to be monitored


    Computer & Network Security

The Only Monitoring Tool You'll Ever Need

  • September 22, 2021
  • Review verified by G2

What do you like best about the product?
It's clear, user-friendly and has so many features, both official and supported by the LogicMonitor community. It's the best one I've used so far and I'm still finding new ways to use it.
What do you dislike about the product?
There are moments when information surrounding future updates is left lacking, however any bugs or issues with the service are more often than not swiftly rectified.
What problems is the product solving and how is that benefiting you?
LogicMonitor allows us to monitor customer devices conveniently, ensuring we have peace of mind that if an issue arises, then we are notified quickly and appropriately. Such benefits will enable us to free up valuable time in other business avenues; efficiency is critical to a successful business.


    Telecommunications

Great for monitoring circuits

  • August 27, 2021
  • Review provided by G2

What do you like best about the product?
I like how customizable the dashboards are.
What do you dislike about the product?
I don't like how confusing the search is.
What problems is the product solving and how is that benefiting you?
We were looking for a tool to monitor our circuits and network devices