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Reviews from AWS Marketplace

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External reviews

600 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Victoria D.

Best Monitoring tool Ever used.

  • November 25, 2021
  • Review verified by G2

What do you like best about the product?
With all the tools that I have used the way that this product works is just the best from the logs to the reports to the unique graphs one can create looking at the finer detail
What do you dislike about the product?
The installing of the product, I had not really understood but once I had sat down given it some time and looked at everything i then had under stood how to complete it.
What problems is the product solving and how is that benefiting you?
We had picked up issues without VOIP System that we did not know about and always had to reboot the equipment once checking the logs we saw the issues and had corrected them.
Recommendations to others considering the product:
Deploy this within your whole network will pick up issues and correct a lot of issue that could come up.


    Faith M.

Best learning experience

  • November 25, 2021
  • Review provided by G2

What do you like best about the product?
The console is user friendly and easy to us
What do you dislike about the product?
It takes to much work to sort out data according to own view
What problems is the product solving and how is that benefiting you?
The alerts are helping us resolve issues with our devices.


    Financial Services

Very easy to setup, immediately gathers useful data

  • November 24, 2021
  • Review verified by G2

What do you like best about the product?
The key value for me is the ease of setup and broad support for devices (servers, network, ILO, etc). Immediately having it archive configs, notify on BGP or Disk issues is what we're looking for, with the ability to keep pushing deeper as we have time.
What do you dislike about the product?
Built in dashboards are very nice, and while it's not hard to setup new ones, adding things like variables to narrow details is a little clunky.
What problems is the product solving and how is that benefiting you?
Simple but effective operational monitoring. Most other products require quite a bit of configuration to produce value, have databases we need to support, etc.


    Computer Software

A cloud-based through monitoring solution

  • November 23, 2021
  • Review verified by G2

What do you like best about the product?
- It supports almost all of the elements in the infrastructure, including switches, routers, firewalls, WLC and access points, virtual machines, etc.
- You can create dashboards and tune them as you want.
What do you dislike about the product?
- As of this moment, I think the GUI is not that user-friendly and smooth. Some bugs within the dashboards are not big blockers but are worth paying attention.
What problems is the product solving and how is that benefiting you?
- It gives you a surprisingly great inside regarding your routing infrastructure.
- It provides a great insight into your network by creating useful alerts even if they are false positives.


    Steve N.

The Best Enterprise Monitoring Platform

  • November 22, 2021
  • Review verified by G2

What do you like best about the product?
LogicMonitor is simple to deploy in your enterprise, and it's highly customizable, which allows you to gain visibility into your environment quickly. We have easily built customized dashboards for all levels of Leadership and Teams using out-of-the-box templates. Their technical support is top-notch and highly responsive to boot.
What do you dislike about the product?
The only dislike that we have is that we cannot use a custom URL for the portal or email address for sending alerts. It would be helpful for MSP's that want to Whitelabel the product as a reseller.
What problems is the product solving and how is that benefiting you?
We are monitoring our client's resources, both on-premises and in the public cloud. AiOps and dynamic thresholds help our customers with easy-to-understand trend forecasting and proactive insights into their environment.


    Norman M.

Knowledgeable, friendly techs and PMs - easy to work with

  • November 22, 2021
  • Review provided by G2

What do you like best about the product?
Friendly implementation staff, easy to work with. Flexible scheduling of work sessions. Product monitors most everything automatically.
What do you dislike about the product?
Sometimes the tech goes a bit too fast in the working sessions.
What problems is the product solving and how is that benefiting you?
Monitoring globally.


    Information Technology and Services

LM Review

  • November 22, 2021
  • Review verified by G2

What do you like best about the product?
the integration to pager duty. I also enjoy the ability to add dynamic group and the upload wizard. Support is also great !
What do you dislike about the product?
I dislike the regex customizing thats required.
What problems is the product solving and how is that benefiting you?
So far we have decommisioned our old Monitoring solution and we have a more visible approach on the network .


    Computer Software

LogicMonitor

  • November 22, 2021
  • Review provided by G2

What do you like best about the product?
How one tool can help with my work so easy and enjoyable.
What do you dislike about the product?
The Exam was very tricky and to much theory that you have go through
What problems is the product solving and how is that benefiting you?
Reactive monitoring, to be alert and to provide best customer satisfaction
Recommendations to others considering the product:
Ease to use nd friendly interface


    Online Media

Very easy to use, but feature rich

  • November 22, 2021
  • Review verified by G2

What do you like best about the product?
The two things I like most are the ability to set up custom graphs that can be shared with other teams, and remote access to systems via ssh. This has removed the need for an externally accessible out of band network management.
What do you dislike about the product?
The thing is don't like is the change of style when opening the exchange. I would also say that some of the features are overly complex and could benefit from a simplified layout.
What problems is the product solving and how is that benefiting you?
Not having to rely on an open-source NMS platform then crashes and requires rebuilding. Getting text alerts and integration with Freshdesk. Access to monitoring offnet.


    Government Administration

Great monitoring platform

  • November 22, 2021
  • Review verified by G2

What do you like best about the product?
LogicMonitor is a flexible monitoring platform that allows you to monitor using standard protocols (i.e. SNMP) as well as custom commands to check server applications as well.
What do you dislike about the product?
I can't think of anything at the moment.
What problems is the product solving and how is that benefiting you?
We are using LogicMonitor to monitor a hybrid multi-cloud solution. It is allowing us to be more proactive in managing our environment.