Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
638 reviews
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This product has literally changed our environment
What do you like best about the product?
The notifications and dashboards have been life saving!!!
What do you dislike about the product?
Wish there was a way to package alerts to get less of them regarding the same issue
What problems is the product solving and how is that benefiting you?
The ability to proactively address hardware and software issues well before the actual issue is reported
Recommendations to others considering the product:
We are an IT shop that runs very lean. This product gives us the visibility without consuming resources to monitor or configure.
Amazing Monitoring solution
What do you like best about the product?
It is cloud based and no need to install a physical appliance. It does all the probing for you and picks up a lot of appliances!
What do you dislike about the product?
The pricing is a little higher than most monitoring solutions.
What problems is the product solving and how is that benefiting you?
We are noticing some port issues as well as some switches that are no longer can be utilize to enhance our networks infrastructure.
LM Partner
What do you like best about the product?
LM has proven to be a useful product that I feel confident selling to my customers. The collaborative sales process made it clear throughout the process that we're on the same page.
What do you dislike about the product?
From a partner perspective, I don't have any complaints.
What problems is the product solving and how is that benefiting you?
LM has helped my customers gain visibility into monitoring their infrastructure.
Recommendations to others considering the product:
Work through a partner to connect the dots between your requirements & the use case. The partner may be able to help negotiate improved terms.
Love it! Logic monitor is literally the best thing on earth ever!
What do you like best about the product?
Ease of use
It is very easy t spin up and start using
It helps me run our MSP by keeping me posted on many things by text
It is very easy t spin up and start using
It helps me run our MSP by keeping me posted on many things by text
What do you dislike about the product?
it can be a bit overwhelming, at times, figuring out what all it is
there are many metrics this monitoring platform can show.
there are many metrics this monitoring platform can show.
What problems is the product solving and how is that benefiting you?
texts in off hours about services not running or servers being down have made MSP work better
before we were just trying our best to watch emails from other monitoring services.
before we were just trying our best to watch emails from other monitoring services.
Recommendations to others considering the product:
Use it. it is the best. lean heavily on support to get it all figured out in the begining.
A comprehensive learning process of IT systems and API capabilities
What do you like best about the product?
The API. Best one we (Aurora) have ever used. Well documented and plenty of support available.
What do you dislike about the product?
I found the skilljar sessions were not as relevant to the exam questions as I expected.
What problems is the product solving and how is that benefiting you?
We are providing intelligent solutions for IT monitoring automation, as well as building our own products via the API for customers using LogicMonitor
Amazing Monitoring System
What do you like best about the product?
Logicmonitors agentless system allows you to quickly monitor a lot of your infrastruture in a quick and easy manor. After installing the collector and creating accounts, as long as networking is in place monitoring is really easy and straight forward. The level of complexity of monitoring is completely up to you, the out of the box monitoring provides a great insight into many different system types. Further to this, adding your own custom monitoring to the platform is straight forward and can be easily done on the UI.
What do you dislike about the product?
Learning the entirity of the system can be a bit overwhelming and take time.
RBAC could introduce more lower level controls.
SNMP trap eventsource could be improved
RBAC could introduce more lower level controls.
SNMP trap eventsource could be improved
What problems is the product solving and how is that benefiting you?
Logicmonitor offers a centralised system to us. Previously using multiple different monitoring tools, all resources were added to LogicMonitor for a single source of truth. With the massive library of datasources most devices had a very good amount of monitoring out of the box.
Topology mapping offers an easy viewing of networking including dependant alerting for key infrastructure.
Root cause anaylsis to stop alert flooding
API makes automation very easy
Topology mapping offers an easy viewing of networking including dependant alerting for key infrastructure.
Root cause anaylsis to stop alert flooding
API makes automation very easy
Recommendations to others considering the product:
Ensure you are confident enough to start implementing before doing so, to avoid creating a mess on the platform. Expertise may be required in the type of monitoring you need.
The modern monitoring solution
What do you like best about the product?
LogicMonitor a modern SAAS based monitoring solution covering a wide range of technologies.
Added intelligence with Ai Ops.
Training material available with videos and exams to become an expert.
Great out of the box support along with plenty of documentation to help you along the way to building your own LogicModules.
A great support team that is always available to help 24/7.
Dynamic Threshold.
Topology Maps.
Root Cause Analysis.
Robust API.
There is so much more to LogicMonitor and still more to come, excited for the future of monitoring with LogicMonitor.
Added intelligence with Ai Ops.
Training material available with videos and exams to become an expert.
Great out of the box support along with plenty of documentation to help you along the way to building your own LogicModules.
A great support team that is always available to help 24/7.
Dynamic Threshold.
Topology Maps.
Root Cause Analysis.
Robust API.
There is so much more to LogicMonitor and still more to come, excited for the future of monitoring with LogicMonitor.
What do you dislike about the product?
Currently nothing major to dislike as it checks all the boxes for our purposes.
RBAC can do with improvements to be more granular.
SNMP Traps EventSource could be better
SwerviceNow integrations needs some improvements for alerts and CMDB
RBAC can do with improvements to be more granular.
SNMP Traps EventSource could be better
SwerviceNow integrations needs some improvements for alerts and CMDB
What problems is the product solving and how is that benefiting you?
Cloud Infrastructure monitoring
On-Prem infrastructure monitoring
Root cause analysis to lower the alerts
Application Monitoring
Network Monitoring
Configuration backups
Dynamic topology maps
End to end service monitoring and insights
End user automation
On-Prem infrastructure monitoring
Root cause analysis to lower the alerts
Application Monitoring
Network Monitoring
Configuration backups
Dynamic topology maps
End to end service monitoring and insights
End user automation
Recommendations to others considering the product:
A great monitoring solution that should cover all if not most of your monitoring needs with Ai Ops and integrations out of the box
One of the best monitoring tool !
What do you like best about the product?
Amazing tool, so far I have used many monitoring tools but this one of the best in the lot.
Super user friendly , powerful metric , accurate alerts , no false alarms.
Super user friendly , powerful metric , accurate alerts , no false alarms.
What do you dislike about the product?
To be very honest nothing in particular to Dislike about this tool.
What problems is the product solving and how is that benefiting you?
CPU Monitoring
DB Disk I/0
Memory
Buffer Cache Ratio
Page Life
DB Disk I/0
Memory
Buffer Cache Ratio
Page Life
LogicMonitor user review
What do you like best about the product?
LogicMonitor is one of the leading monitoring tools used to monitor resources effectively.
LogicMonitor takes an agentless approach which cuts down on setup time and customer resources. LogicMonitor has helped overcome outdated monitoring solutions, and as it is a SaaS approach the updates and Maintenace arer handled by LogicMonitor themselves, saving on infrastructure costs to the business.
Agentless Monitoring
Has an API for automation
Easy to use
LogicMonitor takes an agentless approach which cuts down on setup time and customer resources. LogicMonitor has helped overcome outdated monitoring solutions, and as it is a SaaS approach the updates and Maintenace arer handled by LogicMonitor themselves, saving on infrastructure costs to the business.
Agentless Monitoring
Has an API for automation
Easy to use
What do you dislike about the product?
Lack of user profile customization such as a dark mode; this is quite a bright place! More role customization as well!
What problems is the product solving and how is that benefiting you?
The benefit is that we can alert for things when we like and route them to who we want, not just a mix of alerts in one place.
Recommendations to others considering the product:
Update all your LogicModules first! Plan a proper folder structure for alert customization as the root folder doesn't allow it.
Great software backed by a great team
What do you like best about the product?
Many automated and out of the box features
What do you dislike about the product?
Not a lot I dont like about LM, perhaps having to re create esclilation chains when needing to edit them.
What problems is the product solving and how is that benefiting you?
Keeping our critical infrasturcture monitoired and alerted on if any issues come up. We can be more pro active about certain issues.
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