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My Honest Review of LogicMonitor
What do you like best about the product?
The technical aspects of the tool and how easy it is to onboard new systems into the tool. We were easily able to add this tool into all of our environment including Cisco, Microsoft, VMWare and other vendors systems.
What do you dislike about the product?
The adding of devices was a little more complex than other systems and while that can go to our benefit it would be great to have the option for a simple device add vs an advanced one.
What problems is the product solving and how is that benefiting you?
We are able to monitor our entire environment from Servers, Network and Telephony. We also are able to monitor applications and other systems in our environment. The ability to maintain a high availability has been a huge benefit for us.
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This is better than Solar Winds
What do you like best about the product?
LogicMonitor is more accurate and easier to glance, find and resolve issues that take place.
What do you dislike about the product?
Not having access to this product a long time ago
What problems is the product solving and how is that benefiting you?
I am being alerted to problems and issues in real-time.
A pretty good monitoring tool
What do you like best about the product?
There are a myriad of ways to customize and organize data. It is very simple to create advanced reports and dashboards. Compared to some other products, it is easier to set up and configure. The fact that it is agentless is a big plus. The customer support is outstanding and very responsive and helpful at all times (even at 2AM with a weird question)
What do you dislike about the product?
Permissions can be a little more granular to allow for more delegation of duties and allow some autonomy of different groups. We would like to see some improvements backend administration as well as some ability to create alerts.
What problems is the product solving and how is that benefiting you?
We have been able to get proactive alerts on disk space, alert trending, SSL monitoring. We have also been able to find unused resources allowing us to delete and recover resources
Pretty good
What do you like best about the product?
The Quick setup to get started. I have used quite a few different monitoring services that took a bunch of time or did not show any good information till it "learned" your network.
What do you dislike about the product?
The cost is high to use for your whole environment. It does get cheaper with more licenses and adding 25 at a time but it takes time to add each one still to get to the right number. The cloud license is very expensive.
What problems is the product solving and how is that benefiting you?
We are using it to give customers insight into the cloud services we offer. Before we had no way to show a customer's environment metrics without a lot of work and giving them a static report.
Easy deployment with awesome help along the way
What do you like best about the product?
How snappy the product is. Watches every port on our switches so we have a more complete view, no more picking and choosing ports to monitor. Also it pulls in server logs to which was hard to monitor reliable before LM.
What do you dislike about the product?
Maps could be better. I'd like to make custom maps.
What problems is the product solving and how is that benefiting you?
Getting away from Solarwinds. LM sees more therefore we maintain our environment better than ever.
Recommendations to others considering the product:
Do it!
Great Service
What do you like best about the product?
How easy it is to add and monitor devices.
What do you dislike about the product?
I have not found anything I do not like.
What problems is the product solving and how is that benefiting you?
I am noticing when devices are offline.
its new for us but overall we like to product
What do you like best about the product?
we have the control and filter, also like the friendly interface
What do you dislike about the product?
don't have dislike for now until we put in production
What problems is the product solving and how is that benefiting you?
we are moving from Patrol Central to LogicMonitor
Great program, easy setup. Slight learning curve, but that's expected in our field.
What do you like best about the product?
Deployment and no client installs. Using SNMP, WMI, and ESXi integration gets me all the data I need. API and mainstream tools integration is well thought out.
What do you dislike about the product?
Duplication in some devices causes license issues
What problems is the product solving and how is that benefiting you?
Clear view of all aspects of the environment. Seeing all the data I want on a single screen is vital.
Recommendations to others considering the product:
Do the POC/POV trial; it impressed me.
LM has been helping us keep taps on all our systems. It has been great so far.
What do you like best about the product?
Reporting and alerting have been great. Allows us to take a proactive approach rather than a reactive one.
What do you dislike about the product?
It is a little complicated to configure at first. But once it is configured all you have to do is to maintain it.
What problems is the product solving and how is that benefiting you?
We are able to resolve an issue before the users are affected.
Recommendations to others considering the product:
N/A
LogicMonitor Review
What do you like best about the product?
Effortless to start the setup and easy-to-understand configuration. The monitoring options are almost unlimited in what you can monitor, and they have integrations for almost anything or you can build your own. LogicMonitor's support is one of the best I've dealt with. They also give you free one-on-one training to help you get it all configured for your organization. There are also a myriad of alert options, from email to calling you directly if you so choose.
What do you dislike about the product?
Some of the configurations are buried deep in the settings, but once you understand how the layout works, its really good. Some of the documentation on the support site is outdated as they keep improving the UI and inner workings.
What problems is the product solving and how is that benefiting you?
LogicMonitor monitors all our cloud resources, including EC2 instances on AWS, Azure, IIS, and countless other services. We are alerted immediately when something is a miss as well as when LogicMonitor sees a trend where something looks like it will fail in a certain amount of days, it will let us know.
Recommendations to others considering the product:
One of the best monitoring solutions we've found. Great dashboards, numerous alerting functions, and ease of getting it up and running. We have used other solutions in the past, and they were more complicated to set up and did not monitor as many metrics as LogicMonitor does.
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