Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
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LogicMonitor is very simple to implement and manage all devices in the IT infrastructure
What do you like best about the product?
Dashboard very easy to detect root cause of problems. Easy implementation and management of assets. The customization of dashboards is very easy to configure.
Platform improvements are made without any interaction from our internal team, thus avoiding any operational effort to maintain the LogicMonitor monitoring platform
Platform improvements are made without any interaction from our internal team, thus avoiding any operational effort to maintain the LogicMonitor monitoring platform
What do you dislike about the product?
In the matter of licensing, LogicMonitor could have a configuration to block the addition of more devices when the number of licensed devices in the prepaid were exceeded or reached. With that, there would be no surprises for additional invoices. Our company makes an annual spending forecast and this makes extra payments unfeasible
What problems is the product solving and how is that benefiting you?
any infrastructure IT issues.. As the LogicMonitor platform, put all the components of the Infrastructure in the same view. We were able to detect the root cause of the problems more quickly, as previously we had to set up war rooms with all the teams and several monitoring tools
Recommendations to others considering the product:
The LogicMonitor solution makes implementation very easy. The effort is only dedicated to the simple definition and configuration of the devices on which we want to monitor. Operational improvements to the solution are implemented by the Logicmonitor team and we don't have to worry about that.
A infrastructure monitoring tool that delivers now and in the future
What do you like best about the product?
Everything is moving to the cloud and this was the only infrastructure monitor tool that meet all our requirements. It’s very modular and provides a ton of features for dashboard views, alerting and configuration backup. We setup customized views for different levels of users and different teams. This allows each team to get a full view of what is important to that team. We had a team that worked with us during the proof-of-concept testing and it was amazing how fast we had it deployed. It was very easy to transition from a POC to production. We’ve had minimal support issues thus, we have not worked with them a ton. Lets talk about training, this is a huge gap that other companies have. LogicMonitor provides on-going training sessions for free that you can join or catch up on a recorded session.
What do you dislike about the product?
I don’t have any dislikes. During the proof of concept testing we identified a few “nice to have” features with alerting. The good news, you can submit those requests for adding to future releases.
What problems is the product solving and how is that benefiting you?
In respect to the Network Engineering team, we manage and support physical and virtual gear on premise and in our own VPC’s in the cloud. We needed a versatile solution with a ton of features to support our hybrid design.
Recommendations to others considering the product:
Take the time to perform a POC of the product. Include other teams outside of the primary team. It can meet the needs of several teams and each with a specific setup.
Less Effort More Productivity
What do you like best about the product?
LogicMonitor Solution is very flexible and quick in Implementation even for bigger environment. All the codes are open and their is great level of flexibility to modify things as per organization requirement, even if we are an average developer and know few scripting concept your need not to wait for any new feature release by LM team, we can code those with zero wait time. Very light wait solution and need not to install any agent for any technologies that is the biggest strength.
Cloud Hybrid monitoring solution is very impressive. Very simple Licensing and no separate confusing module based approach for each monitored technologies.
Cloud Hybrid monitoring solution is very impressive. Very simple Licensing and no separate confusing module based approach for each monitored technologies.
What do you dislike about the product?
There is no feature for dislike but i want to see improvement on Reporting (More flexibility like Business Intelligence (BI) ) and Alert Correlation modules.
What problems is the product solving and how is that benefiting you?
we are able to cover all Day-to-Day FCAP aspect. Now we are able to detect the problem proactively and notify to respective group with full automation. It has significantly reduces the response and resolution time.
Recommendations to others considering the product:
Good Tool for quick deployment and useful result in reasonable cost (License + Implementation infra cost) .
The best comprehensive monitoring tool I have used
What do you like best about the product?
I like being able to make my own "datasources" to monitor devices how I want, there is a lot of flexibility in this tool set. Once you have learnt how to build the required platform you can tweak settings to your hearts content and create complex monitoring and then display that monitoring nicely on easy to make dashboards. We have a direct contact with a customer support representative which means any concerns we have are quickly expressed and can be immediately looked into. This generally means any larger issues or harder to answer questions can be addressed with ease. They also have an inbuilt support function which allows you to have direct contact with a support agent, direct search of their knowledge base and or support from the larger community.
What do you dislike about the product?
Support for LM built "datasources" can be slow. Because the tool is comprehensive there can be a large or steep learning curve to fully understand how to set up and maintain the infrastructure.
What problems is the product solving and how is that benefiting you?
We are able to showcase problem areas in our network as well as our clients networks. We can allow full access to our clients networks without the need for the client to log onto any device. This transparency allows us to stand above our competitors and prove that we have nothing to hide. With the alerting we have set up we now have faster response times when an issue arises allowing down time to be minimized or for the time that our clients to be left in the dark shortened.
Review of LogicMonitor
What do you like best about the product?
We like that it's cloud hosted monitoring which, for us, means we don't need an additional check to make sure our infrastructure is actually running. If our infrastructure would go down, it would alerts us vs. the monitoring platform also being down. They have a large number of supported platforms out of the box. Support is quick to respond and generally quick to solve any issues.
What do you dislike about the product?
The biggest downside for us is the cost, it's on the pricy side for monitoring and they're generally unwilling to give you much of a discount as you grow (unless you suddenly add a large number of devices all at once). I know companies smaller than us that have better pricing because they went in with more devices initially. Their lack of a standard pricing scale makes it harder to do business with them vs some other providers that have standard pricing tiers.
What problems is the product solving and how is that benefiting you?
LogicMonitor is our infrastructure and client monitoring platform. It allows us to monitor many diverse/segregated networks with the same platform.
Recommendations to others considering the product:
Make sure you understand the pricing and how it scales going forward. If you're in an enterprise that doesn't change or grow very rapidly this may not be as big of a concern. We're a service provider so how our vendors and partners scale with us as we grow is very important. I wish they were a bit more transparent with the pricing.
Monitoring platform with the tightest of integration across the board
What do you like best about the product?
Logicmonitor is an amazing platform, having worked with it for two years, I have found it ability to automatically discover devices and pull in relevant data sources and setup alerts very useful.
Furthermore our teams have started to create our own data sources and integrate these into business performance metrics outside of the IT space. Logicmonitor is a tier one partner at Ted Baker.
Furthermore our teams have started to create our own data sources and integrate these into business performance metrics outside of the IT space. Logicmonitor is a tier one partner at Ted Baker.
What do you dislike about the product?
Some new devices are not fully supported, but the technical team are responsive and bring in updated when requested.
What problems is the product solving and how is that benefiting you?
-IT Monitoring
-Alerting
-Technical Metric logs
-Network traffic Insights
-Cloud Data metric monitoring
-Business Data gathering and reporting leadership teams
-Alerting
-Technical Metric logs
-Network traffic Insights
-Cloud Data metric monitoring
-Business Data gathering and reporting leadership teams
Recommendations to others considering the product:
I would highly recommend Logic Monitor, it met all of our needs and then some.
Outstanding Monitoring
What do you like best about the product?
Interface and Support is quite impressive and ease to use. Fully compatible with our entire catalog of devices
Device managent-addition is quite easy via SNMP
Dashboard customization is impressive
Device managent-addition is quite easy via SNMP
Dashboard customization is impressive
What do you dislike about the product?
Dashboards widgets need to be imported from Resources however you can import a JSON dashboard file into if needed.
What problems is the product solving and how is that benefiting you?
Monitoring and alerting/Device management
Recommendations to others considering the product:
Perform automatic discovery will make adding devices a lot easier. Realtime dashboards are a great feature along with outstanding alerting.
works best with multi cloud
What do you like best about the product?
multi cloud support database support. we like to some more options.
What do you dislike about the product?
missing kubernetes support. we would like to see more container support.
What problems is the product solving and how is that benefiting you?
over all monitoring. it provides apps as well as cloud specific workload monitoring
Recommendations to others considering the product:
splunk integration
Easy to use.
What do you like best about the product?
Nice GUI and easy to install the Collectors
What do you dislike about the product?
Hmmm. Add more performance features for network health monitoring
What problems is the product solving and how is that benefiting you?
Web - Ping was amazing to keep monitor our websites.
Recommendations to others considering the product:
LogicMonitor is a stable monitoring tool. I really enjoyed working with.
Excellent Monitoring tool for any small business to large enterprise
What do you like best about the product?
Cloud based, Rich and useful user Interface. Alerts are very powerful with email and sms messaging covered. Ability to monitor devices dispersed geographically anywhere in the world. It is great that it does not require an agent on devices that you wish to monitor. And, scripting ensures that you can check just about anything on any device.
What do you dislike about the product?
Advanced features are Not as intuitive to use. Lacks the ability to execute actions to apply instant fixes and access systems directly to resolve issues.
What problems is the product solving and how is that benefiting you?
Detailed alerting on issues in monitored equipment that we would not otherwise have seen. We have been able to reduce our alerts week on week due to seeing patterns of issues in devices and being able to resolve those problems where we may not have known they existed before, and before they became larger issues.
Recommendations to others considering the product:
You wont regret your decision choosing LogicMonitor for your monitoring needs. I would recommend going through some of the training material at the beginning of your implementation so that you can get a good start with the product.
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