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External reviews

600 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Insurance

Nice Monitoring System

  • November 08, 2022
  • Review verified by G2

What do you like best about the product?
LogicMonitor is a highly customizable monitoring system that allows us to tune alerts and reduce mean time to resolution.
What do you dislike about the product?
It is relatively complex to set up and it would be nice if it supported multiple DNS resolution domains for hostname discovery.
What problems is the product solving and how is that benefiting you?
LogicMonitor is helping us get all of our monitoring for internal and remote systems under one roof and provide dashboards to stakeholders to help improve information flow.


    Michael A.

LogicMonitor was very easy to setup and comes with excellent features out-of-the-box.

  • November 08, 2022
  • Review provided by G2

What do you like best about the product?
Easy to setup
Robust API
A lot of graphs
A ton of data
Easy integrations for the CMDB
What do you dislike about the product?
There API authorization is somewhat obtuse, though secure. Getting over the authorization is thus far the most difficult thing about the tool.
What problems is the product solving and how is that benefiting you?
LogicMonitor comes with config saves and netflow out-of-the-box. This allowed us to move our customers of the legacy system and decommission the system completely.


    Computer & Network Security

its a great tool for monitoring different operating systems and database infrastructures.

  • November 08, 2022
  • Review verified by G2

What do you like best about the product?
it is a SaaS. you dont need to worry about the infrastructure.
What do you dislike about the product?
You cannot debug easily. The debug function doesnt give you a good feedback.
What problems is the product solving and how is that benefiting you?
Monitoring multiple customer environments with only one account.


    Information Technology and Services

Logic monitor excellence

  • November 08, 2022
  • Review provided by G2

What do you like best about the product?
Netflow is working well and giving exact outcome
What do you dislike about the product?
IPAM feature is not available hence we need this feature
What problems is the product solving and how is that benefiting you?
Immediate technical support


    Computer & Network Security

In-depth out of the box monitoring

  • November 08, 2022
  • Review provided by G2

What do you like best about the product?
It's ability to integrate with 95% of vendor equipment
What do you dislike about the product?
Graphical mapping could be better, however this is mentioned in their road map as an area of improvement
What problems is the product solving and how is that benefiting you?
Reducing on staff manual checks for routine tasks, streamlining automation and aiding to become more proactive


    Will F.

Top-notch Monitoring SaaS Platform!

  • July 25, 2022
  • Review verified by G2

What do you like best about the product?
LogicMonitor is an excellent Software-as-a-Service monitoring platform. The datasources from the Library are incredible and expansive. There is an ability to monitor many various technologies, vendors, and components. LogicMonitor is always evolving and very in-tune with customer needs. LogicMonitor support is excellent and has been extremely responsive.
What do you dislike about the product?
LogicMonitor can be overwhelming. LogicMonitor is extremely powerful and capable but one has to reign in what exactly needs to be monitored - from datasources to configsources to propertysources. Make sure to take the training classes and understand all of the components the platform has to offer.
What problems is the product solving and how is that benefiting you?
LogicMonitor allows our organization to provide 24/7 "eyes" and "ears" on our customer environments. We can offer customers monitoring and alerting on all key infrastructure - on-prem and cloud. LogicMonitor provides the ability to tap into device, platform, and log monitoring - allowing for predictive analysis, along with rapid reactive response. LogicMonitor is a robust platform that provides anything from simple up/down and ping monitoring to application-level analysis and root cause analysis. LogicMonitor is the backbone of our Managed Services offering and we are very please with capabilities.


    Computer & Network Security

Best Monitoring system

  • March 16, 2022
  • Review verified by G2

What do you like best about the product?
I like the fact that logic monitor also work on hybrid systems
What do you dislike about the product?
the interface needs to be modernised so it looks the part
What problems is the product solving and how is that benefiting you?
not only are we able to monitor vm's we can monitor network devices as well.
Recommendations to others considering the product:
do not hesitate implement logic monitor


    Jay E.

I can finally get a good nights rest

  • March 02, 2022
  • Review provided by G2

What do you like best about the product?
I like how LM implementation was better than expected
What do you dislike about the product?
The integration with Nutanix AHV requires an additional license per VM to capture storage alerts for VM's
What problems is the product solving and how is that benefiting you?
Logic Monitor has been my replacement for Solarwinds. Its more advanced than my previous solution.


    Mike B.

We've just started using LogicMonitor but are happy with the early results.

  • February 24, 2022
  • Review provided by G2

What do you like best about the product?
The ease of setup. Defining the endpoints was simple and intiuative. I also liked the support we got.
What do you dislike about the product?
We haven't used it long enough to find anything yet.
What problems is the product solving and how is that benefiting you?
We had no standard way of monitoring our systems in our fractured enivorment. This gave us great visibility into our other locations.


    Alin N.

a logical monitor

  • February 24, 2022
  • Review verified by G2

What do you like best about the product?
Ease of deployment. Slick interface. The intelligence of finding items to monitor on your devices. Price is per device, not service.
What do you dislike about the product?
Can be a bit complex. Alerts are done different than other products, and take some getting used ot.
What problems is the product solving and how is that benefiting you?
Monitoring our device status, and their performance. Easily achieved dashboards.