Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
638 reviews
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Great Monitoring Software
What do you like best about the product?
The new features that were deployed this year. Especially in regards to AWS. The support is very helpful as well.
What do you dislike about the product?
Not all AWS services have a monitor feature.
What problems is the product solving and how is that benefiting you?
Various issues throughout the board in regards to a Tech company this software has definitely because an asset we use to diagnose and resolve issues.
Great monitoring tool!
What do you like best about the product?
Quick set up, we can gather data within minutes of setting up a collector. The ability to customize monitored events and integrate alerts with other systems is also very useful.
What do you dislike about the product?
Nothing! LogicMonitor is like adding 3 full time people to my staff.
What problems is the product solving and how is that benefiting you?
Faster response to system issues. Much better collaboration for root cause analysis and issue resolution across support teams (DBAs, Network, Apps)
Great remote monitoring tool.
What do you like best about the product?
The ease of monitoring all devices remotely
What do you dislike about the product?
The price can be a bit shocking to a small business
What problems is the product solving and how is that benefiting you?
Remotely monitoring devices that go offline.
Great tool for multiple requirements
What do you like best about the product?
Ability to monitor both on prem and cloud environments with one tool. The setup and configuration out of the box is also very easy with very few false positives or noise.
What do you dislike about the product?
You have to manually update new monitoring criteria and "sensors" for additions made to the product.
What problems is the product solving and how is that benefiting you?
We have a great view of our environment and a single pane of glass for everything. We are also able to see patterns with history and proactively prevent outages.
A Boon to MSPs
What do you like best about the product?
Ease of administration. Robust out-of-the-box monitoring functionality across a variety of infrastructure and IT platforms.
What do you dislike about the product?
Alerting does require a bit of tuning, but that's to be expected with all of the granularity LM affords in monitoring.
What problems is the product solving and how is that benefiting you?
Proactive incident response and the ability to voice concerns on potentially failing hardware before they become outages.
Recommendations to others considering the product:
Work close with your account managers!
Monitoring done right.
What do you like best about the product?
I like the ease of navigation of the datapoints and the way the data is expressed in the dashboards. Reporting is a breeze with customizable reports. It's hard to pick what I like best because I feel like everything about Logicmonitor is top-tier.
What do you dislike about the product?
I dislike some minor technical backend glitches that arise when dealing with the minutia of the day to day. To be fair, these bugs are continually squashed with LM's support ticketing features and open communication with our account rep.
What problems is the product solving and how is that benefiting you?
We are a monitoring team for an MSP and increased response time and better SLAs are being met using LM over other monitoring systems we have moved away from. We are solving network/systems infrastructure issues faster and are more accurately able to troubleshoot with the data that LM provides.
In Love with LogicMonitor
What do you like best about the product?
Ease of implementation and out of the box alerting
What do you dislike about the product?
Customer support can be inconsistent at times
What problems is the product solving and how is that benefiting you?
Was able to implement monitoring on our internal infrastructure from net zero. We've realized that this would be much more difficult with a custom solution.
Great monitoring tool with minimal time invested
What do you like best about the product?
LM is easy to use and provides so much insight into our infrastructure. It's a beneficial tool for my entire staff.
What do you dislike about the product?
It would be nice to include integration to Microsoft365 without having to pay for additional licensing. It wasn't known until I inquired about it.
What problems is the product solving and how is that benefiting you?
LM provides fantastic insight on our entire operation. It helps us pinpoint potential issues and helps troubleshoot very complex issues because of just how much information it is able to provide.
Well Worth it..
What do you like best about the product?
Best monitoring, less false-positives, very intuitive and easy to use. All of our associates can navigate easily for troubleshooting.
What do you dislike about the product?
Nothing so far to dislike. .............
What problems is the product solving and how is that benefiting you?
Better monitoring, less false-positives, very intuitive and easy to use. All of our engineers can navigate easily for troubleshooting
Logcmonitor is the best
What do you like best about the product?
Ease of using the solution, scope and administration of the environment.
What do you dislike about the product?
There is no point you don't like. Logic monitor is very good !!!
What problems is the product solving and how is that benefiting you?
Agility in decision making, management and greater ease in solving problems.
Recommendations to others considering the product:
I recommend the Logicomonitor solution, the benefits are many and the ease of management and operation is very relevant.
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