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Easy setup, lots of documentation and additional hands on experts as needed.
What do you like best about the product?
The ease of how to set up the different alert types and the multitude of prebuilt modules that work out of the box.
What do you dislike about the product?
the webgui can change styling based on what page you are on, which can be jarring, but does show the difference in attributes when you configure vs monitor.
What problems is the product solving and how is that benefiting you?
keeping logs on the multitude of systems we run, as well as internal websites that end users use.
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Really impressed with the feature set.
What do you like best about the product?
The SSH feature is hands down my favorite of the bunch. Being able to ssh into a switch from anywhere in the world is slick. There are many other features that I enjoy as well, not just that.
What do you dislike about the product?
I wish there were more granularity regarding different call rotation options. We work on a rotation for on-call, would help if LM had more features to assist with our process.
What problems is the product solving and how is that benefiting you?
The ability to effectively mointor our many networks across our entire company. Also, being on top of outages if quick action is needed at a moment's notice. The team is pleased with what LM can provide us.
LogicMonitor, Its different with great potential
What do you like best about the product?
Scope for lot of customization through adding your own modules that too through groovy / bash scripts.
What do you dislike about the product?
User Interface has very limited filtering options and has its own learning curve. Cloud Integrations lacks few metrics.
What problems is the product solving and how is that benefiting you?
Logic Monitor helped getting instant insight into our Cloud infra.
Synthetic app & infra monitoring
What do you like best about the product?
Supports several operating systems and hypervisor integrations securing every connection across devices, users and infrastructure
What do you dislike about the product?
Augmenting LogicMonitor with expert personnel for advanced troubleshooting
What problems is the product solving and how is that benefiting you?
Built a complete replica of our data center, complete with racks, floors, and devices for easier monitoring and log management
complicated monitor tool
What do you like best about the product?
Able to monitor disk, cpu,memory in windows level and also able to monitor SQL server.
What do you dislike about the product?
Can't drill down performance issue of SQL server.
What problems is the product solving and how is that benefiting you?
Monitor SQL services. Able to get alerts when SQL service is down.
Automation Engineer within a Managed Services Provider
What do you like best about the product?
I like the extensibility of the platform. They had a lot of great things available out of the box, but there also was a lot of room for customization for some of our more nice needs.
What do you dislike about the product?
I don't like using Groovy in the underlying customizations. As an Automation Engineer, I found that there were a lot of pieces missing and quite frankly required a lot of guess work to get right.
What problems is the product solving and how is that benefiting you?
LogicMonitor is helping us monitor our internal, external, and peripheral systems. It provides us with information such as up time and the capacity of certain system resources (such as cpu, memory, storage capactity, etc.).
LogicMonitor changed how we offer client solutions
What do you like best about the product?
It comes with thousands of modules for the most commonly deployed technologies, and is also deeply customizable.
What do you dislike about the product?
Sometimes it's buggy, and support is helpful but sometimes doesn't have answers that are better than 'wait for the next update'.
What problems is the product solving and how is that benefiting you?
We needed a solution for agentless monitoring for customers who will not accept a full RMM - LogicMonitor has let us grow our business to meet those needs.
So far, great, very impressed
What do you like best about the product?
We moved on from a competing solution to LogicMon and found that the product far exceeded our expectations from working with the other solution. We were able to achieve what we needed to monitor our customer environments as well as our internal infrastructure.
What do you dislike about the product?
I haven't yet found any significant issues that need to be called out, but I'm sure as I continue to learn about the product, I'll discover some situations where product might need some enhancements or the opportunity for me to provide feedback.
What problems is the product solving and how is that benefiting you?
LogicMonitor helps us increase visibility to the customer environments we support and maintain. It allows us to standardize and refine our support procedures with a consistant platform.
Rapid deployment
What do you like best about the product?
Insight into the resources in your organization that you were historically blinded to due to lack of monitoring.
What do you dislike about the product?
Technical Support through the portal can be slow at times.
What problems is the product solving and how is that benefiting you?
Propper secured monitoring of Network and compute resources across the entire organization.
LogicMonitor's cloud-based platform is perfect for our hybrid infrastructure.
What do you like best about the product?
I like their architecture. On-site collectors with cloud-based logic and control works very well for us.
What do you dislike about the product?
Access requires internet connectivity. Hard to monitor if network access is compromised.
What problems is the product solving and how is that benefiting you?
LogicMonitor is allowing our Infrastructure and Development teams to access a single source of truth for alerting and troubleshooting.
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