Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
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it is very easy to use, user friendly, and you get alot of features out of it.
What do you like best about the product?
i like the facet that i can have multiple alarms viewd all in one location instead of having multiple applications
What do you dislike about the product?
the app can be a little more like the web gui
What problems is the product solving and how is that benefiting you?
indepth analysis of databases and servers health. this saves time also as monitoring can be done remotely
Recommendations to others considering the product:
you can remotely monitor from anywhere and have servers, network, database and also automation of ticket creation done using this tool.
Best tool for server performance analysis
What do you like best about the product?
The part I like best is the granularity of various aspects of server performance, like cpu, memory and network usages. It is very convenient to view the current and history performance information illustrated in beautiful graphs and you can easily drill down to short window that you want to focus on. I always use those to troubleshoot server resource and performance issues and show those to our end users looking for root cause analysis.
What do you dislike about the product?
If I need to check performance for multiple servers, I always need to switch back and forth between those servers. I am not sure if there is a way to put multiple servers in the same graph for easy comparison or not. It would be a very useful feature to have.
What problems is the product solving and how is that benefiting you?
I used it to troubleshoot server performance issue and to alert usages of server resources exceeding certain thresholds.
Recommendations to others considering the product:
Logic Monitor has the most details on performance and is very easy to use, no training needed.
Amazing Monitoring tool, Easy and Fast implementation with in hour, dashboards, alert integration
What do you like best about the product?
Auto Discovery which is a process where Logic Monitor determines all the similar components of a particular type.
LM Cloud for Cloud resources is the best monitoring tool.
Performance Monitoring of Anything on Your Stack
Unlimited Free Email & SMS Alerts
Alert Routing & Escalation
Historical Trending Data Stored for 1 Year
Syslog, Event and Batch Job Monitoring
Easy, Fast Implementation In Under 15 Minutes
Powerful dashboards display key metrics – all on one screen
Remote Sessions
Bank-Grade Security
Offsite, Automatic Data Backup & Disaster Recovery
Unlimited Users & Collectors
Support Via Phone, Email & Chat And Company-Wide Training
No-Cost Maintenance & Ongoing Updates
24/7 Alerting on Multiple Platforms
Agentless Monitoring
Data Security
Data Storage
Incident Management
API
Automatic Notifications
Customizable Reporting
Data Visualization
Estimating
Forecasting
Incident Management
Monitoring
Multiple Data Sources
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
Server Monitoring
Speech to Text
Text to Speech
Trend Analysis
Its a great SaaS monitoring tool
LM Cloud for Cloud resources is the best monitoring tool.
Performance Monitoring of Anything on Your Stack
Unlimited Free Email & SMS Alerts
Alert Routing & Escalation
Historical Trending Data Stored for 1 Year
Syslog, Event and Batch Job Monitoring
Easy, Fast Implementation In Under 15 Minutes
Powerful dashboards display key metrics – all on one screen
Remote Sessions
Bank-Grade Security
Offsite, Automatic Data Backup & Disaster Recovery
Unlimited Users & Collectors
Support Via Phone, Email & Chat And Company-Wide Training
No-Cost Maintenance & Ongoing Updates
24/7 Alerting on Multiple Platforms
Agentless Monitoring
Data Security
Data Storage
Incident Management
API
Automatic Notifications
Customizable Reporting
Data Visualization
Estimating
Forecasting
Incident Management
Monitoring
Multiple Data Sources
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
Server Monitoring
Speech to Text
Text to Speech
Trend Analysis
Its a great SaaS monitoring tool
What do you dislike about the product?
Reporting tool is a bit difficult and require some more details around it. PDF reports require some more work done on them.
Customization is very difficult
Need improvement in out of the box dashboards
Sometimes its hard to enable features and have to go to Support. It requires allot of tuning to enable alerts.
Automatically collect actionable performance data from all of your networking gear which I didn't like.
There's no way to "group" alerts or set up dependencies so there might be a lot of alerts caused by one and the same issue.
Tweaking DataSources, at least as an MSP can be a real pain.
There is some latency involved in transmitting collected data to the cloud for processing and presentation.
Lack in scripting aspect
Integration tool with different Cloud Analytics tool
Pricing maybe a bit on higher side
steep learning curve specially if you are new to Monitoring tools
Datasource issues are bit harder to fix and take days and weeks to fix
Customization is very difficult
Need improvement in out of the box dashboards
Sometimes its hard to enable features and have to go to Support. It requires allot of tuning to enable alerts.
Automatically collect actionable performance data from all of your networking gear which I didn't like.
There's no way to "group" alerts or set up dependencies so there might be a lot of alerts caused by one and the same issue.
Tweaking DataSources, at least as an MSP can be a real pain.
There is some latency involved in transmitting collected data to the cloud for processing and presentation.
Lack in scripting aspect
Integration tool with different Cloud Analytics tool
Pricing maybe a bit on higher side
steep learning curve specially if you are new to Monitoring tools
Datasource issues are bit harder to fix and take days and weeks to fix
What problems is the product solving and how is that benefiting you?
Reporting I worked with Logic Monitor support
Alerting required support
Working on some customized dashboard for customer
Sometimes needed help in deployment of Collector
Customized images to be added to PDF reports (Graphs are not customizable enough)
Alerting required support
Working on some customized dashboard for customer
Sometimes needed help in deployment of Collector
Customized images to be added to PDF reports (Graphs are not customizable enough)
Extensive and easy-to-use monitoring tool
What do you like best about the product?
The interface is intuitive and well organized. The structure of the tools is logical and easy to navigate. This meets all of my previously known monitoring and alerting needs and has turned me on to new features that I wouldn't have though of previously.
What do you dislike about the product?
It needs more tools to be added to address all of my monitoring & alerting needs. From discussions with our team at LM some of these tools are being developed now though. Their development cycle seems to be quick and responsive which is promising for the future.
What problems is the product solving and how is that benefiting you?
Thorough and valuable alerts to those that need them and very detailed monitoring info for what isn't included in emails. While being easy to use the feature set is extensive allowing for advanced customization and tuning.
Recommendations to others considering the product:
Review the types of devices that you plan to monitor with LM first, review how those are currently monitored with the tool today, and run a test environment if possible. An example is that the monitoring today at Meraki network equipment is different than other equipment and takes more time to set up. It's not bad necessarily but has room for improvement and they are working on it.
A clear return on Investment for any IT organiation
What do you like best about the product?
I like how it monitors traffic between your sites to see if system outages are correlated to packet loss and and network congestion.
What do you dislike about the product?
Sometimes the really cool features you want you need to pay extra for, but that is any hosted solution.
What problems is the product solving and how is that benefiting you?
When we had an outage previously, we did not have any historical data in one place to show us what was going on before the outage. the benefit is we don't need to monitor the network anymore, we just wait for alerts.
LogicMonitor, one of the best monitoring tools out there
What do you like best about the product?
It combines a lot of features into one. You can integrate all of our cloud services together, on-prem, and network, all in one dashboard. We've consolidated a lot of monitoring into a few quick and easy dashboards it just makes sense. Also having the ability to aggregate our logs into LM with LMLogs has been a wonderful additional benefit we've been able to take advantage of as well as cutting back other service providers. The ability for us to integrate network backups and monitoring has been strengthen our use-case with LogicMonitor substantially.
What do you dislike about the product?
Customizability is great, but there is a such thing as too much. There are so many options to choose from it can be overwhelming if your use-case is simplistic. We have a smaller deployment of ~300 nodes (cloud, network, infrastructure) having a ton of choices makes it difficult and cumbersome for us. For example, on our Linux machines I'm not concerned with mount points being full, I either have to make a new template or edit the default, this isn't the most ideal option going forward but, we've grown and adapted to these differences.
What problems is the product solving and how is that benefiting you?
We have a requirement for network backups and audit. Prior to LogicMonitor we had a few Opensource tools that required a decent amount of care and feeding. After LogicMonitor everything is all together and we alert based on network changes. This was an added benefit over our previous product that has paid for itself 10 fold.
Recommendations to others considering the product:
If you're on the fence about a new tool but, I highly suggest looking at this product. It's not as expensive as some of the competitors but it packs a big punch especially for a SME.
Logic Monitor helping our OPs Team get to quicker resolution than ever before.
What do you like best about the product?
Built in RDP, Alerting, Downtime, SSH, HTTPs, Web, Azure, the only thing Logic Monitor doesnt do is make me a coffee. From setting up Root Cause Analysis to help cut down on noise/tickets when devices go down, to LM Logs, Repository. Logic Monitor does it all. It knows most devices, and those it does not, well you just have to open a ticket, or send an email and ask them to look into adding it. Turn around is not that long. Their help desk is very knowledgeable and their community forums are a must. LM has done it right from Day 1 and continue to do it right to this very day.
What do you dislike about the product?
1 thing and its very minute. The built in Apache Web timeout timer of 60 minutes. "We need more time Captain". There are some things you want to change, and all you have to do is ask them to and if they deem it a necessity, well your change will happen. They are the number one in my book when it comes to Alerting. Blows all others away.
What problems is the product solving and how is that benefiting you?
Again no problems. What I have seen tho is a quick resolution in targeting an issue from our OPs team. Logic Monitor almost makes it too easy to find issues which then helps our team to quicker resolution to incidents. Built in RDP, SSH and HTTPs helps us get on the problem machine to perform triage.
Recommendations to others considering the product:
If you are looking for a Monitoring service that allows you to fine tune alerts and quickly RDP to the device, than Logic Monitor is all you need.
After 20 years of using different Enterprise Monitoring solutions, LogicMonitor is my favorite!
What do you like best about the product?
LogicMonitor has the flexibility to connect and monitor anything that can be seen on the network. If it doesn't already exist built-in, it is either being built or can have a custom built API. Being a SaaS-Based solution that stays current on all the latest technologies and industry needs, LogicMonitor was the no-brainer solution for me.
What do you dislike about the product?
The licensing can be a bit confusing. Knowing when you need a license to monitor a device takes either digging into knowledgebases, asking your account manager, or trial and error. Ex: I only need a single license for my Meraki Cloud and I can monitor all devices in that cloud - but I need a separate license for every physical switch (non-stacked) on my network.
What problems is the product solving and how is that benefiting you?
Many: Simplification of reporting and dashboards, better event management (finding top-level issues), automated workflows into ticketing, etc.
Single Best Monitoring Platform Out There!
What do you like best about the product?
We love the Dashboards and the integrations! Logic Monitor allows us to monitor a wide range of equipment all from the single platform, it allows us to focus on the important alerts and simply review the alerts that are mostly noise. We also love how it integrates with our ticketing system and allows for two way communication between the two systems.
What do you dislike about the product?
We would really love the see a Logic Monitor integration with Connectwise Configurations or CMDB. We would also love the see an integration with both BrightGauge and IT Glue. We are an MSP and those are tools that we use every hour of every day. Honestly the price is a little steep for network monitoring but when you compare what you to what Auvik charges it makes sense.
What problems is the product solving and how is that benefiting you?
We wrote a custom API that will finally allow us to monitor Meraki equipment in a useful way.
Recommendations to others considering the product:
Look no further this the best monitoring platform you will come across, we've used them all. Auvik, PRTG, Cacti, Nagios, ETC nothing compares. Logic Monitor has pre built integrations / API's that allow you to focus on your business and not have to worry about having an App/DEV team working for you.
Logic Monitor Certified Professional - Q2
What do you like best about the product?
All of the property options available to monitor.
What do you dislike about the product?
Maps are tough to use. Setup and knowing how to use them.
What problems is the product solving and how is that benefiting you?
Detecting problems with server infrastructure. Thorough coverage of monitoring real-time.
Recommendations to others considering the product:
Think about how you want to organize your infrastructure for ease of use in accessing data in logic monitor
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