Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
638 reviews
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A solid and unsurpassable Cloud IT Infrastructure Monitoring Tool.
What do you like best about the product?
With LogicMonitor,I can easily analyze,monitor and track the performance metrics of our organization networks, servers and applications so that I can quickly detect and resolve performance problems.It sends instant alerts when anomalies are detected.
What do you dislike about the product?
The only issue that I have with tool is that it has a steep learning curve.
What problems is the product solving and how is that benefiting you?
It enables ease to diagnose and remediate network performance issues.It is possible to perform root-cause analysis so as to identify applications and network problems for fast troubleshooting.
Cloud-based provides unrestricted monitoring system, full data interpretation.
What do you like best about the product?
LogicMonitor provides the best high-tech coverage for companies that handle IT data, applications can be seamlessly developed in the cloud and hybrid infrastructure. The program's resources and installation are excellent, the ease of implementation allows for conflict and hassle-free adoption. Alerts are easily configured, in fact, you can make an assisted pre-configuration and save it to be used as a template later. Every button, every action performed in LogicMonitor is well adapted for user understanding, implementation guides are very complete, updates are regular and technical support provides excellent assistance at all times. Integrations with other IT products make the adoption of new terminologies for SaaS monitoring, containers and websites advantageous.
What do you dislike about the product?
Seeing and answering alerts from the mobile platform is not always good, many times it does not take the settings, and you have to do it from the desktop application, I also consider that the service becomes more expensive with each update, it is true that they always add new solutions for monitoring, but increasing the cost is not an option. The graphs of the data are also not seen correctly within the mobile application, many times the parameters do not load correctly, and I consider that the service has many options that in the applications are not developed correctly.
What problems is the product solving and how is that benefiting you?
We provide a complete and successful web development, the technical expertise we possess has allowed us to be leaders in this area, we decided to implement the logical analysis and monitoring solutions to have access to the vulnerabilities of the websites we develop on the web, LogicMonitor has also influenced our application development services, and our quality control and testing because thanks to the configuration of alerts and graphs we can know where are the anomalies and security gaps. Our IT consulting services have also had a high impact since we have integrated all our services with LogicMonitor, in fact, the adoption with ServiceNow is being very successful.
Brilliant and professional Infrastructure Monitoring Tool.
What do you like best about the product?
I'm delighted that LogicMonitor enables me to have real-time view of our organization IT infrastructures.It makes it simple for me to monitor and track applications,database, network etc performance and health.It is simple to identify and resolve IT infrastructures performance problems.
What do you dislike about the product?
It delivers excellent performance hence nothing to complain.
What problems is the product solving and how is that benefiting you?
It helps to improve and optimize IT infrastructures performance.It reduces Mean Time To Respond to IT infrastructures issues.It fast to troubleshoot applications performance issues by conducting root-cause analysis.
Top of the line Solution for overall infra monitoring
What do you like best about the product?
Tech support is really awesome when it comes to any product issue or any short of product related guidance is required or any configuration needs to be manipulated. Whenever there is new upgrade, it doesn't have any short of down time or glitches. Provided web user interface is easy to understand and very user friendly too with good performance. It is a feature pack and Scalability is one of the best feature that is offered by them. Very easy to integrate with other with overall system and provides multiple way of integration. Documentation of the product is very easy to understand. Currently, implemented on all the production servers.
What do you dislike about the product?
Setting up of complex alerts is bit complex and hard to setup. Reporting capabilities are also limit and needs to be improved for future. Agent is required to be implemented on every maching to collect the data from.
What problems is the product solving and how is that benefiting you?
It helps in keeping eye on overall systems and production servers thata are deployed throught the organization. It helps in quick reaction to any problem related to infra or the data.
Logical infrastructure monitoring hosted on SaaS platform.
What do you like best about the product?
Currently, we have implemented the software in SaaS and I must say that the infrastructure monitoring and alerting options are very complete, no need to install annoying agents on the devices to which we want to provide monitoring, it makes it a versatile and easy to use tool. The standard templates are fine, the collectors behind the firewall take care of everything, the platform is directly responsible for identifying, categorizing and resolving all anomalies in the network. The installation of the integrations is simple, and you can work very comfortably with the application. The collectors are very light, basically they do not weigh more than 100 MB, and it is based entirely on Java, which is a language we all know.
What do you dislike about the product?
Errors in SNMP connectivity, always appears an orange triangle, problems in data collection, slowdown in network monitoring, the quality technical support is very linear, they can support more anomalies, not be only pending to collect license invoices, authentication of accounts and data has also become a problem. I expect improvements in the next updates. I would like more support for resolving bugs 1412 and 1401. Furthermore, I have had the product for some time and I must say that training from the technical team and the training for proper use of the program leaves much to be desired.
What problems is the product solving and how is that benefiting you?
We are currently a company dedicated to data management, science and analysis for the creation of software with an AI that can solve problems in Healthcare, Automotive, Heavy Engineering and Transportation. The implementation of the platform has allowed us to measure the network monitoring of all consumer services we perform, as well as improve our cloud migration services, and Hybrid cloud management. We have also benefited in our management of application development and maintenance since infrastructure monitoring allows us to detect all those anomalies that are generating failures in our developments.
Great Digital experience with efficient and real-time website monitoring
What do you like best about the product?
My favorite thing about using LogicMonitor is the ability to improve end user experience with constant and real-time health and performance monitoring of our website. Also, the scalability and the stability of LogicMonitor is very good and appreciable. The website downtime monitoring and alerting is very much prompt and useful. The implementation of LogicMonitor is very quick and efficient and does not affect the business process in any way. I would also like to appreciate their customer support.
What do you dislike about the product?
The integrations with other platforms could be made a bit easier. But apart from that, all the features are very much useful and the reports are insightful too. I do not have any complaints with LogicMonitor.
What problems is the product solving and how is that benefiting you?
With the help of LogicMonitor we are able to completely reduce our content load issues and also seamlessly check the HTTP codes. Our overall working efficiency has also improved a lot after implementing LogicMonitor.
A good unified platform for eliminating complexity and getting real time automation insights
What do you like best about the product?
The initial implementation of LogicMonitor was very quick and very smooth and that is something that I liked very much about it. Also, the website monitoring is very efficient and we get great graphs and reports that provide us with much-needed insights.
What do you dislike about the product?
There are some visible short comings in the mobile applications which could be looked into. Apart from that I do not have any major complaints with Logic Monitor
What problems is the product solving and how is that benefiting you?
The main business problem solved for us with the help of LogicMonitor is the ability to get unified metrics for our enterprise and automation-related activities. Website and infrastructure monitoring is made simple with LogicMonitor and we are able to save a lot of time and get a better Return on Investment.
Hybrid cloud-based infrastructure with coverage for complex environments.
What do you like best about the product?
I choose LogicMonitor because it provides complete security to third parties, which generates confidence in our system to scale with confidence, the interface is very well visualized, the graphic levels are optimal and very colorful which facilitates the understanding of what you are seeing on screen, the statistics of the analysis are good, in fact, provides an accurate satellite mapping. The infrastructure is fully hybrid and cloud based which makes it very easy to secure and deploy in enterprise IT services, the authentication controls are very complete our users feel very secure thanks to our verification management, I like that they have built the entire program interface on Linux, it is a more understandable and lighter language than Microsoft. The integration with Azure, Cisco, and IBM are excellent, the metrics provided by the product are accurate, and the alert system works great in fact, when there is a failure in any monitoring system the software alerts.
What do you dislike about the product?
So far the biggest problem we have had with the software is its cost, no doubt they are high, negative aspects can also be found in the treatment of the support team when selling the product obtaining the Demo version can become complicated, many interviews and little information. The detection of anomalies and forecasts are not completely infallible, in some cases an error can slip in. When contracting the service they offer 2 years of technical support, but in many occasions the requests that we make for the failures take a long time to obtain an answer.
What problems is the product solving and how is that benefiting you?
We are specialists in the IT area, we decided LogicMonitor because it allows us to monitor the infrastructure of the websites we develop, as well as complement and integrate with other planning functions for design, maintenance and data migration. The development of applications is another important point in our company, the tool has given us a better deployment in our services offering better security and authenticating all the applications we develop, especially those of banking, insurance and financial services. With LogicMonitor we also provide backup and recovery support, complex data migration and optimize the performance of all our applications in real time.
Best tool in the market to network and usage monitoring
What do you like best about the product?
One of the best things that I like about LogicMonitor is that it acts as a unified observability montoring tool. Also, when it comes to network and database monitoring, LogicMonitor provides exceptional data capabilities. The reports and dashboards that are generated are very much detailed and purely data oriented which helps us make better overall decisions.
What do you dislike about the product?
To be honest, I do not have any major dislike or dissatisfaction about LogicMonitor. Their support is also of top quality.
What problems is the product solving and how is that benefiting you?
With the help of LogicMonitor, we are able to keep a better track of all our website changes. Additionally, the customizations provided by LogicMonitor for the dashboards are very much beneficial for us to dwelve deep into the required data points.
Records, monitoring, reports and logistical quality analysis.
What do you like best about the product?
I found installation and implementation of LogicMonitor software very easy, the most important features to consider is its logical monitoring in the cloud, which is accurate and yields very complete results. The software also works very well for infrastructure monitoring with unmatched protection and security, from the platform you can work with containers and virtual machines, LogicMonitor's feature set is extensive and complements very well the projection of our IT department.
What do you dislike about the product?
I did not like having to contact the support team to know the exact price of the package I wanted to hire, I think they should have the plans displayed directly on the website, and not perform so much protocol for testing the product, of course the price is exorbitantly expensive, but the software really meets all the requirements for which it was created, it would be very useful more integrations, you could give more frequent use and the work would be more consistent.
What problems is the product solving and how is that benefiting you?
With this program in our company we perform daily monitoring of containers, remotes, databases and websites. Basically with the program we get detailed analysis of all our models and a presentation of detailed reports for field work, with these analyses we can detect anomalies and verify how the infrastructure of our systems works. The alerts are also an important point that the program gives us, as it is always aware of all the tasks assigned to it and to notify them.
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