Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
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One of the top 5 network monitoring tools on the market
What do you like best about the product?
I would say the best part of LogicMonitor is the ease of device configuration. The Auto Properties and Auto Discovery systems do 90% of the work for you as long as you have credentials configured appropriately. It takes a lot of the work off of the admin compared to some other tools out there that require more manual configuration
What do you dislike about the product?
It would be nice if there was a more straight-forward way to set up device dependencies rather than using the mapping feature. For instance, based on device Groups
What problems is the product solving and how is that benefiting you?
We are solving the problem of monitoring of our network and server infrastructure, giving us proactive alerting and notifications for issues in our environment
Shows me what I need to know.
What do you like best about the product?
Easy to navigate, can see in a glance whether my problem was fixed.
What do you dislike about the product?
Can't think of anything in particular at this time.
What problems is the product solving and how is that benefiting you?
Whether it's an access point, a server, or a circuit the timely information LM gathers helps us react quickly.
Recommendations to others considering the product:
Simplifies a lot of things and is easy to use.
Improving Ops Team processes out of the box with endless possibilities after impementation
What do you like best about the product?
Bulletproof monitoring when implemented properly. Always accurate and timely. Making changes to the out of the box settings is easy enough and can be rolled out how you like in terms of thresholds, alerts, and communications. Very broad native monitoring vendor support. Others can be implements without much fuss. Support is very helpful and prompt.
What do you dislike about the product?
Reporting is somewhat difficult to work with to get what you need. Most scripting options requires learning Groovy(might be a pro for some). Web UI can sometimes require refreshing for changes to show up which can be annoying. Somewhat expensive.
What problems is the product solving and how is that benefiting you?
We are a managed services IT staff and use Logic Monitor to support our clients and our own infrastructure. We sell monitoring as a service and Logic Monitor serves a critical role in that service. It helps us monitor everything from Network infrastructure to Windows/Linux Servers to Cloud Resources like AWS and Azure.
Customizable Monitoring
What do you like best about the product?
Ability to use datasources to get custom data into logic monitor.
What do you dislike about the product?
Can be somewhat cumbersome to get started, but their support is helpful.
What problems is the product solving and how is that benefiting you?
We rely on LogicMonitor for monitoring data trends and receiving alerts for things like hot CPU or storage capacity.
Recommendations to others considering the product:
Learn to use all the customizations to take full advantage of this product.
LogicMonitor has completely simplified alerting and monitoring chores for my team
What do you like best about the product?
Simplified deployment and ease of use and management.
What do you dislike about the product?
Better self-help support with specifics for technologies and consolidated view of the entire platform (e.g. Alert and Resources)
What problems is the product solving and how is that benefiting you?
Alerting and Monitoring. The benefits and values are gained instantly due to the ease of use and deployment.
Recommendations to others considering the product:
Look no further if you don't have enough resources to deploy a solution such as this.
Ease of use
What do you like best about the product?
I really like the simple layout and ease of use, learning curve for LM is very less and we were quickly able to master the tool. Learning portal with self-paced coursed is rally helpful.
What do you dislike about the product?
I really don't have anything negative, I am really happy with the product.One thing I can think off is having more APM capability where we can get code level visibility which will be helpful for dev ops team.
What problems is the product solving and how is that benefiting you?
We have solved our unified infrastructure monitoring, there were multiple monitoring tools sending signals where our SRT folks have to some time log in each tool to gather more data, making LM as one unified Infra monitor tool has reduced MTTR.
Recommendations to others considering the product:
If you are looking for a cloud based monitoring solution, where you can stop worrying about administration and start looking into various metrics you should consider LogicMonitor, tool is a delight to work with, I sincerely hope they invest more on the APM part and make it as one true monitoring system which can monitor both infrastructure and applications with code level visibility.
Very much useful on Infrastructure Monitoring.
What do you like best about the product?
The point to point every data units monitoring, And the specially the graphs which helps in writing incident reports
What do you dislike about the product?
Nothing much on cons, but would suggest to limit the emails it sent for every alert and should give more information on the email too.
What problems is the product solving and how is that benefiting you?
Almost all Infrastructure monitoring (servers, switches, routers, site to site vpns). Incident management timelines.
Recommendations to others considering the product:
If you are looking for Infra structure monitoring tools, I would suggest Logic Monitor for it.
Logic Monitor helps to all the company to resolve many problems in our platform
What do you like best about the product?
Our Dashboards helps us a lot in resolve our issues faster. Also, all types of the alerts can help all our company in take important decisions to increase our efficiencies in our platform. Logic Monitor is our most useful tool in the company because we can fix many problems in our platform and have all our systems up and running for a long time. Our SLAs in Logic Monitor make a quick response for issue in our servers or services.
What do you dislike about the product?
I need to see more tools like Splunk or something like that. Logic Monitor needs to have more tools to make integrations with Power BI or Tableau. The search in the alert dashboard cause confusion in our coworkers because they cannot find many alerts were triggered. Logic Monitor need to have a better search tool for help more our coworkers.
What problems is the product solving and how is that benefiting you?
I resolved many problems with memory and CPU issue. We improve many changes before that alerts. Logic Monitor is a best monitoring system in the world. Also, we can start some services in our systems when they stuck or was down. We can fix many problems in our platform after our clients creates a ticket in our Service Desk tool, we can work in the problems faster and efficient.
Recommendations to others considering the product:
We need to understand all the tools in logic monitor and take the maximum advantage of them. Logic Monitor needs to work in a company with ITIL Foundations, because many of the products into it works with this methodology. If you decided to buy Logic Monitor, you can do a better client services and a faster response in your systems
Great product
What do you like best about the product?
It sends us critical alerts, easy to use
What do you dislike about the product?
Sometimes settings are tricky to find, so
What problems is the product solving and how is that benefiting you?
monitor our business critical systems
Excellent product and even better support
What do you like best about the product?
Logic Monitor is quick and easy to set up. The collector agent is fairly light and doesn't take up many resources. Logic Monitor provides very useful monitoring with lots of detail that is archived. Looking up past data is also very easy to do, you just have to change the date range. There are a ton of additional features and configuration potential, we've probably just barely scratched the surface of Logic Monitor's full potential! A huge plus for us has been the support has always been great when I reach out for assistance and is very quick. The support techs are very knowledgeable and escalation is quick when needed. The site is always quick and responsive.
What do you dislike about the product?
Some network devices do not have full data supported yet so you might get limited data and reporting, but new datasources are being added all the time. You can also submit requests for devices to be added, which I have done a few times and actually got the devices added.
There is a lot to Logic Monitor so there is a bit of a time investment if you want to get the most out of it. But again, their support is great and can help you get things up and running quick if needed.
There is a lot to Logic Monitor so there is a bit of a time investment if you want to get the most out of it. But again, their support is great and can help you get things up and running quick if needed.
What problems is the product solving and how is that benefiting you?
We needed accurate monitoring of ours and our customer's devices with long-term archiving and configuration backups. Getting easy access to historic data and seeing it in nice graphs was definitely a plus for us so we can easily show a customer the data too.
Recommendations to others considering the product:
Try to get a demo of the product and give it a spin! It's easy to get set up and very useful!
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