Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
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Rockstar monitoring
What do you like best about the product?
Easy setup even for lots of different devices. Works really well even with out of the box configuration
What do you dislike about the product?
Significant customization requires scripts
What problems is the product solving and how is that benefiting you?
Wanted to monitor several device types with one tool and this fit the bill
Recommendations to others considering the product:
Do your homework and look at your entire environment to make sure it can cover all
Easys to use more features
What do you like best about the product?
Custom data source and logicmontior dashboard
What do you dislike about the product?
netflow need to improve features and settings
What problems is the product solving and how is that benefiting you?
pre-custom data source like bandwidth utilization does not match the real source data
Recommendations to others considering the product:
Reliable custom custom datasource
LogicMonitor improved our Enterprise Monitoring capability
What do you like best about the product?
LogicMonitor has allowed us to monitor our Enterprise in a way not possible before. We easily monitor application performance, website metrics, and advanced statistics, as well as the hardware the underlies those services. There was a ton of monitoring out of the box, but it also allowed us to develop custom collectors to monitor KPIs that were unique to our company. Logic Monitor was responsive in answering questions to help develop those advanced capabilities giving us better insight into our environment and business processes.
What do you dislike about the product?
As it collects a ton of data from a myriad of sources, it can be complicated to sift through at times if you haven't spent much time in the product. It generated a ton of alerts at first, but with proper tuning of datasources and thresholds, it has improved over time.
What problems is the product solving and how is that benefiting you?
Logic Monitor has allowed us to monitor our KPIs and helped to solve an audit gap that previously existed. Our previous solution was not flexible enough to monitor all of the datasources we required and was no longer manageable.
Great utility for Infrastructure monitoring and Excellent Support
What do you like best about the product?
It really captures all the devices and resources that are deemed important (Production) and alerts / monitors us when things go awry
What do you dislike about the product?
It does take time to fully tweak and implement to each environment's liking. Too much noise when not done properly
What problems is the product solving and how is that benefiting you?
Mainly alerting on important infrastructure items which gives us a very good idea where there are bottlenecks and actual system degraded performance / outages
Recommendations to others considering the product:
I highly recommend using the chat function for Support as you are working in real time with experts that are able to help make tweaks and adjustments for testing right away. Their knowledge is very extensive and the documentation provided has always been on point.
Best tool for root cause analysis
What do you like best about the product?
The ability we have to look at internal and external resources allows us to move from a reactive to a proactive approach in our methodology. We generally are using this to be more proactive for our critical app availability and also general environment standards to kick alerts for servers with high utilization for better forecasting for resources
What do you dislike about the product?
we can monitor VMWare hosts, but we get more info from iLo audit of servers - having to pay a full license to get iLo alerts is a little frustrating. While Authy is a good 2FA app, i wish there was integration with Microsoft Authenticator to minimize the number of apps I need to have pre-loaded on my phone
What problems is the product solving and how is that benefiting you?
With the remote support, we're now faced in doing, we have been able to diagnose connectivity issues for end-users to prove home network/home ISP issues.
We also now have more resources in looking at the response time of our critical web apps for availability that was hard to discover previously
We also now have more resources in looking at the response time of our critical web apps for availability that was hard to discover previously
Recommendations to others considering the product:
I have tried many tools from competitors and LogicMonitor solves the gaps of those other tools. Once you integrate into the environment, it will pay for itself in no time
Love Logic Monitor, but prefer the old UI
What do you like best about the product?
I like the monitoring aspect and the ability to configure it for non-standard monitoring. I like the fact that it plugs in with PagerDuty
What do you dislike about the product?
the new UI. Prefer the old UI better. other then that its nice
What problems is the product solving and how is that benefiting you?
the problems we are solving with LogicMonitor are quickly locating systems that are down or needed services that have crashed or stopped. we have realized many benefits, mostly in the form of time spent on troubleshooting and awareness that there is an issue before the end user knows there is an issue
The All-in-Wonder monitoring solution that doesn't compromise.
What do you like best about the product?
LogicMonitor is capable of scaling from 10 machines to thousands of machines as easily as 3 clicks. The greatest strengths of the tool is the programability that it has. You can quickly set metrics, call-tree's, escalation paths and much more inside of their portal. The other thing I love best about it is that the tool is so capable, customizable that it isn't daunting at all. You make it what you want it to be, unlike many other competitors.
What do you dislike about the product?
There are some bugs from time to time, their product is a continually developed product so there are frequent updates that you control. It requires that frequent use to make sure that your monitored resources are reporting in correctly and not acting goofy. If they are, see if there is an update, if that doesn't take care of it, their support team is great for assistance.
What problems is the product solving and how is that benefiting you?
We didn't have a centralized monitoring software solution that provided historical information. This allowed me to define metrics and KPI's on our resources and infrastructure to provide advanced warning of a potential problem. With this in place, we are now beginning to see trends, what our "normal" looks like and what abnormal to our environments look like.
Logic Monitor - One of the Best Monitoring tools
What do you like best about the product?
Like very few tools, Logic Monitor is an agent less monitoring tool and with a single collector , we can monitor 100s of devices. It is cost effective and the discovery of devices that we add is more and we have option to select what exactly needs to be monitored.
What do you dislike about the product?
Need more customization to deploy shell scripts to monitor our Oracle application environments.
It can improve more on collection method time for certain Logic modules and identifying issue using troubleshooter
It can improve more on collection method time for certain Logic modules and identifying issue using troubleshooter
What problems is the product solving and how is that benefiting you?
Identifying the issue before it impacting business is the main objective of a monitoring tool and Logic monitor is best in the business for it.
When we add a device, Logic monitor discovers all the parameters that are available on that and data will be fetched in Logic monitor dashboard. With that you can select what exactly you need to monitor and it reduces more manual work.
When we add a device, Logic monitor discovers all the parameters that are available on that and data will be fetched in Logic monitor dashboard. With that you can select what exactly you need to monitor and it reduces more manual work.
Reliable, Detailed, and User Friendly with Great Support
What do you like best about the product?
LogicMonitor doesn't require much administrative overhead.
What do you dislike about the product?
VMware monitoring for VMs requires detailed monitoring on those machines to group them for alerting purposes making it harder to accomplish some tasks without the extra licenses.
What problems is the product solving and how is that benefiting you?
Monitoring and alerting for our infrastructure and software.
Recommendations to others considering the product:
Check the product out and see if it fits your use case. The LogicMonitor team is very helpful and supportive.
Amazing experience it has been with LogicMonitor
What do you like best about the product?
-Set scans of spefcifc networks to make sure no devices are missied in monitoring
-Lots of granularity when creating new roles for users
-The best support, 24x7 chat support always avaibale
-Able to intigrate into our ServiceNow and create / update tickets via API.
-Meraki cloud monotring (all automated and comes sout of the box)
-Calling and texting based on our alert rules (no extra charges, even for int. numbers)
-Dashbored creation
-SNMP monitoring of critical devices (built in downloadable event and datasources from LM repo, youll find special monitoring for many types of devices)
-Lots of granularity when creating new roles for users
-The best support, 24x7 chat support always avaibale
-Able to intigrate into our ServiceNow and create / update tickets via API.
-Meraki cloud monotring (all automated and comes sout of the box)
-Calling and texting based on our alert rules (no extra charges, even for int. numbers)
-Dashbored creation
-SNMP monitoring of critical devices (built in downloadable event and datasources from LM repo, youll find special monitoring for many types of devices)
What do you dislike about the product?
Overage metrics
Updated Meraki monitoring eats of a license per network, unlike old snmp which only took 1 for all
Updated Meraki monitoring eats of a license per network, unlike old snmp which only took 1 for all
What problems is the product solving and how is that benefiting you?
Day to day issues, and solving problems before they become more critical. LogicMontior has become one of my favorite tools I use for my day to day operations, more so it has become a critical asses. I love that the LM team is constantly improving the platform and adding more features. You can tell they truly care about delivering a first class product.
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