We used it to monitor our infrastructure and cloud systems. We have on-premise setups with fixed applications.
Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
638 reviews
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It helps us monitor the application daily
What do you like best about the product?
I like the waterfall model of service traces where I can clearly see the service dependencies. The best feature of LogicMonitor cloud is providing near real-time application traces. This helps us perform a thorough check for cloud-related issues and take corrective actions.
What do you dislike about the product?
Sometimes the Android phone classifies your calls as junk, which can be a problem. Some find the prince a little higher. And also, if we get any details from that tool, it executes different scripts, which is not common in all cases.
What problems is the product solving and how is that benefiting you?
We have relied on its smart alerts for all our applications. LogicMonitor also provides efficient logging capabilities. Uses great intelligence for monitoring; You can also find records of the participation of other third parties. Overall, I felt great using this and I also feel lucky to use it in my life.
The platform is designed to be easy to understand
What do you like best about the product?
I love that it offers amazing custom metrics integration and dashboard development that is very useful for developers. And with this tool we can monitor our data processing clusters as well as data fusion channels in the cloud. At the end of the day, it is an application performance management platform that efficiently stores, collects, and analyzes data.
What do you dislike about the product?
I find it can be difficult for users to navigate and understand the various cost-related data and options. Despite having a large number of customization options, the app became monotonous after a while.
What problems is the product solving and how is that benefiting you?
Thanks to its effective monitoring, we were able to detec notable performance losses in our previously mentioned items. With an amazing user interface, this alarm system is wonderful. LogicMonitor is solving important problems related to proactive system maintenance and performance improvement.
The scalability and flexibility of the platform allow efficient monitoring
What do you like best about the product?
Its easy-to-use interface and robust analytics contribute to a positive user experience. And I like that it helps identify and resolve problems proactively. With the help of this tool, I solved a critical issue in our instance by checking all the logs. LogicMonitor provides a single place to monitor all the resources, so we don't have to go to each resource to monitor.
What do you dislike about the product?
It is a fairly advanced tool, so the learning curve is quite steep, it is not the best for newbies. Also, for tracking multiple resources, a consolidated report is not possible. Anyway, it is a bit complex and can require a lot of time and effort before you can use it effectively.
What problems is the product solving and how is that benefiting you?
It provides alerts, metrics, dashboards, application insights, and also integration with other LogicMonitor resources. Additionally, the infrastructure monitoring and log management features are very useful as they are real-time, I have great customization options along with visualization tools.
toolkit
What do you like best about the product?
integrated with easy-to-use features with a visually pleasing interface, a broad catalog of integrations to suit the company's devices, a technical support ready with tool and expertise to answer any concerns
What do you dislike about the product?
requires a good internet service for its correct execution
What problems is the product solving and how is that benefiting you?
our staff required a product that grouped all data analysis and monitoring tools in a single system to optimize troubleshooting, LogicMonitor was the ideal solution, it filters the tools and combines them to achieve an accurate view of the functionality of each one, which eliminates visual noise from the IT system and improves work time
Helpful Data Collaboration and Network Monitoring Package.
What do you like best about the product?
1. Easy on server monitoring and effective Cloud Application performance monitoring solution.
2. The platform allows easy visibility gaining across different technologies and networks.
3. Configuration management and data aggregation and also data visualization this platform is excellent.
2. The platform allows easy visibility gaining across different technologies and networks.
3. Configuration management and data aggregation and also data visualization this platform is excellent.
What do you dislike about the product?
LogicMonior is a powerful and simple platform, especially on the first time on implementation and there is nothing for me to dislike.
What problems is the product solving and how is that benefiting you?
1. Nice network monitoring and helpful capacity analytics solution.
2. Effective performance management and access control ability is on top.
3. Mutiple projects data collaboration.
4. Helpful resource management product.
2. Effective performance management and access control ability is on top.
3. Mutiple projects data collaboration.
4. Helpful resource management product.
Excellent Data and Project Management Product with Easy Tools.
What do you like best about the product?
-Easy data access control functionalities.
-Reliable data transformation tools.
-Excellent real time data analytics creation system.
-Effective data transfer speed and great daya security.
-Reliable data transformation tools.
-Excellent real time data analytics creation system.
-Effective data transfer speed and great daya security.
What do you dislike about the product?
-No problems found for this platform to report or dislike regarding the features capability and implementation is very smooth operation.
What problems is the product solving and how is that benefiting you?
-Data matching and data integration.
-Project information transformation.
-Access control is impressive.
-Easy Cloud services Automation tool.
-Project information transformation.
-Access control is impressive.
-Easy Cloud services Automation tool.
My experience with LogicMonitor
What do you like best about the product?
It is the ideal solution for monitoring which is simple to use and execute, it provides tools to reduce work time improving the workflow, the technical service is excellent and knowledgeable to give appropriate solutions
What do you dislike about the product?
Nothing absolutely everything works better than expected, it fulfills my expectations
What problems is the product solving and how is that benefiting you?
We needed a tool that would allow us to monitor the server infrastructure, and a comprehensive supervision of the system to eliminate any threat before it generates damage, LogicMonitor was the solution to this problem, we customize the alerts to receive those that represent an import threat to the system and thus able to attack them effectively, we access without inconvenience to the logs of the analysis when our staff requires it
Reduce MTTR time
What do you like best about the product?
Intuitive user interface, tools are kept constantly updated with improvements in product performance, easy access to free trial, devices integrate seamlessly, technical support is attentive and knowledgeable
What do you dislike about the product?
Price may be high for developing companies, moderate learning curve required, reports lack automation
What problems is the product solving and how is that benefiting you?
It is a tool that goes beyond just monitoring, it also foresees the important problems that arise and allows reacting quickly and accurately to solve them, which means savings in time and money for the company, it prepares the equipment with the right data to reduce the time spent for the MTTR
Helps to monitor infrastructure and allows the configuration of dynamic thresholds
What is our primary use case?
What is most valuable?
LogicMonitor improved on-premises infrastructure monitoring in several ways. One key feature was dynamic resource allocation, although we didn't utilize it much in our system. The main functionalities we benefited from were email alerts, network mapping, and dashboards.
Configuring multiple thresholds, including dynamic thresholds, helped identify potential problems early before they caused application downtime. The system prioritized alerts based on learned patterns. The reporting feature in LogicMonitor was quite useful. It allowed for generating reports on various aspects, and you could even schedule them to be sent via email.
What needs improvement?
One drawback of LogicMonitor is its licensing model, which requires an additional license for each module. For example, if you need to use Azure monitoring, you'll need an additional license on top of the base license.
For how long have I used the solution?
I have been using the product for five years.
What do I think about the stability of the solution?
Occasionally, there might be scheduled maintenance or updates, which could result in some downtime for the UI.
What do I think about the scalability of the solution?
The product is scalable since it is cloud-based.
How are customer service and support?
The customer support experience with LogicMonitor varied depending on the location. The support was good for US customers, but for those in India, where support was provided from Singapore, it was not as good.
How would you rate customer service and support?
Positive
How was the initial setup?
Deploying the tool is easy but may require some fine-tuning after the initial setup. While the deployment process is straightforward, we found some adjustments were needed post-deployment, particularly in fine-tuning thresholds and configurations. Maintaining LogicMonitor is straightforward. Once the initial implementation is done, our Level 1 team handles maintenance requests. One person is generally sufficient to handle configuration and maintenance tasks.
What's my experience with pricing, setup cost, and licensing?
The tool's pricing falls into the middle range.
What other advice do I have?
LogicMonitor offers integrations with various tools, such as data analytics platforms. While some integrations may require additional investment, they provide an open API, allowing custom integrations to be developed. While not all integrations are included for free, many of the leading market tools are supported.
I work with clients of varying sizes, including enterprises and smaller businesses. Previously, I mainly worked with enterprise clients, but recently, I've configured the system for smaller businesses.
I rate the overall solution a ten out of ten. Before you buy LogicMonitor, figure out how big your setup is and how many collectors you'll need. Understand your needs and environment well to avoid any complications later on.
Tool to monitor networks effectively
What do you like best about the product?
It presents a visually attractive and easy to configure interface, the thechnical support is able to give suitable answers to any questions, despite having a high price, it fully complies with the functions
What do you dislike about the product?
The mobile application presents errors at the moment of execution and sometimes closes spontaneously. Obtaining a demo could be less complicated since its price can be high for small companies, although it is totally worth the expense
What problems is the product solving and how is that benefiting you?
After comparing LogicMonitor with existing products on the market, we selected it for being the best option for network monitoring, infrastructure maintenance, grouping problems, creating detailed reports of the same reducing the time to resolve them, provides graphs to determine where the anomalies are located and has significantly improved the performance of the company
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