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Robust set of options for network and data monitoring.
What do you like best about the product?
The tool is really predictive, with a scalable monitoring and functions that are updated with each version, the service support is very complete, you always have an agent pending any inconvenience with the service, they usually answer calls regularly. Their solutions for network monitoring are considerably exceptional, as well as their options to manage alerts, it has an interface with entertaining and updated features in my opinion, it is not like those programs that have obsolete and old interface, its infrastructure to manage the network is undoubtedly the best in the market, I could have no complaints about these functions. The configuration does not require much trouble, an agent can give you guided installation and I find this very attractive and customizable, the software adapts to any capacity and I find this very attractive and customizable, the software adapts to any capacity and I do not find vulnerabilities. You can control all the servers that are managed with a comfortable and easy to work with toolbar, basically with LogicMonitor you can monitor everything you can imagine.
What do you dislike about the product?
I believe that the LogicMonitor team should work more on the mobile application since it is not as nice as the desktop, another detail not less important is that the software despite being the best in its network monitoring, is considerably expensive, so companies with little purchasing power may choose to use a lower cost program. In some cases the software or network monitoring feels slow, the program consumes a lot of resources of the computer where it is installed, I recommend having UPS enabled on the machines since any interruption damages the work.
What problems is the product solving and how is that benefiting you?
The software is a monitoring tool that we value a lot in the company, our network systems and infrastructure are always monitored, and we can detect problems thanks to its implementation, our production and development are never affected because we have this software on our machines, we manage many applications together and IT infrastructure, so we always have monitored all the service we offer to customers of our company, it allows us to always detect when something is wrong that's why we value the application so much. It is also an important software as they are of data collection, we always get quality reports that are interpreted by our analysts and professionals in the area, we always receive alerts for example if an ISP fails we will have indicative alerts to fix the failure long before the customer realizes it, it keeps us safe and is important to us.
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Logical solution for data monitoring and inspection.
What do you like best about the product?
LogicMonitor offers excellent coverage of modernization in kubernetes container technology and in the Docker cloud, it has solid visibility, and it is possible to share any departmental information from the software, I like the ability to immediately connect to Google Cloud, Azure and AWS public cloud, it also has an excellent IT infrastructure capable of monitoring routers, switches and firewalls, including SQL and Oracle databases. The most attractive thing without a doubt and the strength of the product is the data collection without having to install agents and every device we want to get reliable data. The interface is truly a marvel being able to activate custom alerts, create thresholds to monitor a predefined environment and data correlation options from different devices, widget options depending on the use required, truly LogicMonitor software has everything you need to work data in the cloud.
What do you dislike about the product?
The Widgets are correct, but I think the software needs more customization in this aspect, the cost of the product is extremely high, there could be price adjustments and I would not complain. I would also like slight improvements for reports and trend alerts, the software in some cases gets stuck or slow, it would be very useful in some cases to have access to the results from my mobile device, I also need more integrations for now I have only tested the ServiceNow and Microsoft Teams not bad, but they can add many more to improve the experience.
What problems is the product solving and how is that benefiting you?
We use the LogicMonitor service because it gives us a space in the cloud to collect very interesting data, thanks to this system and its integration with other services we can make use of containers for complex IT functions, it is a solution that provides us with reporting and network monitoring functions. Currently, we design many web applications for the software has also become a strong ally in this area as it offers a powerful operational management for application development, we have some servers in the cloud and thanks to this tool we are also able to monitor them and perform maintenance work.
Holistic Monitoring and Observability All-in-One
What do you like best about the product?
It allows us to monitor all of our resources, services and websites in a single pane of glass, and provides us with all the insights we need. It can give you everything you need, and even collect and correlate event and syslogs.
What do you dislike about the product?
It requires some operational maintenance on the LM Modules and datasources, along with alert tuning to eliminate noise as it monitors a ton of things right out of the gate!
What problems is the product solving and how is that benefiting you?
LogicMonitor is allowing us to proactively resolve problems before they happen by alerting us on things like disk space utilization, memory and CPU utilization, Windows Service status and allowing us to do automated remediation of these types of things.
Monitoring and tracking of your entire business structure
What do you like best about the product?
I really like the versatility that this platform has when it comes to start up, it integrates with a large number of applications even from the cloud... Its interface is quite simple, which allowed our developers to undertake a tracking and monitoring of all our social networks, servers, applications and cloud services quickly, easily and virtually automatically. It is worth mentioning that the customer support was always attending our requests for small inconveniences that arose in the beginning, and if a platform provides you with an excellent customer service it assures you a 60 percent success in the results you are looking for.
What do you dislike about the product?
The truth is very few things I could highlight as a dislike, however it could be important for any organization that wants to acquire the benefits provided by this platform to see the cost of their packages, personally I found them quite high and even more if it is a small company that is starting and still does not have a good position in the market. And on the other hand, not being so relevant, the first configuration process tends to be a little confusing; the good thing is that their interface is simple and you will have their support available to help you solve that quickly.
What problems is the product solving and how is that benefiting you?
Undoubtedly, just the fact that today thanks to the tools provided by this platform we have the opportunity to maintain a constant monitoring and tracking of all our data is something that keeps us a step ahead even for making decisions on new strategies or campaigns we want to do. Saving time thanks to its automation, and space in working time to address and find a solution to other types of problems that the platform does not take care of automatically.
Real-time data monitoring and analysis.
What do you like best about the product?
The first plus point for the LogicMonitor software is that it is fully cloud based, the user interface is handy and very useful, the installation and configuration is compared to other hybrid programs very simple, just pay for the account access and you are ready to go. The installer is fully automated, the software can also be hosted on Linux operating system which makes it versatile. The dashboards can become complicated to configure on other cloud platforms however I found this one very simple after installation. I also want to highlight the alerts and reports I find that within the platform is a very powerful option, you can run HTTP requests, send emails or SMS for alerts, it is very versatile tool, reports are very customizable having in its infrastructure 16 types to be implemented, no need to worry about email configurations LogicMonitor has its own SMTP server.
What do you dislike about the product?
The first shortcoming is that it requires good web connectivity the software does not run without internet connection, they do not give defined prices they give you a 14-day trial, but you have to go through several actions to be able to access the demo, it would be very useful if they set prices for standard packages. Some glitches with the Windows compiler for installation, but I managed to fix it without problems, the alerts capabilities can be extended for a better user experience.
What problems is the product solving and how is that benefiting you?
We currently run the tool for data collection, analysis and exploration which benefits us when solving complex problems in the IT area, it is a versatile tool with which we perform accurate monitoring of our server infrastructure, and comprehensive supervision of virtual machines, it is also a feasible solution for monitoring web offerings in the cloud, even the software adapts very well to servers and network devices. The tool provides alerts which improves performance and customers are satisfied that our service infrastructure is always monitored and well managed.
Data consolidation with a high priority
What do you like best about the product?
I like the idea of being able to set criteria for comparison with other information data between two personas or profiles, so that data can be structured and explored in depth using this software. It helped me to monitor servers, networks, storage and applications in my infrastructure. As a result, I was able to find and fix problems before they caused service interruptions. The support has been fantastic, and the goal of producing a lot of results has succeeded. It's fantastic and has served its strategic purpose admirably.
What do you dislike about the product?
The program has become both a very valuable tool and a nuisance to new users, as the learning curve is a bit steep for newcomers.
What problems is the product solving and how is that benefiting you?
LogicMonitor is largely responsible for the success of our market strategy, as it allows us to conduct market research and analysis quickly and efficiently. The main purpose of using it is to improve choice. It's fascinating, and it has clearly given a boost to efforts to see projects through to completion. I find it amazing that the software has made decision making so much easier. It is data specific and can be extrapolated to meet other objectives. It has been very useful to us.
The data in LogicMonitor is examined with the use of high quality data
What do you like best about the product?
LogicMonitor's user interface is really simple and all the software's functions are of high quality, so I enjoy using it. We have been able to streamline the management of my systems, increase the efficiency of our operations and ensure maximum performance of our IT infrastructure. The reports and the framework of our study are fascinating. It is the best software for analyzing data in particular. It allows us greater flexibility and control over every step of the process. It works very well for organizations that have large and specialized databases.
What do you dislike about the product?
I wish I could get instant feedback from support, which is something I really dislike.
What problems is the product solving and how is that benefiting you?
We were able to get monitoring up and running quickly because of LogicMonitor's easy configuration and deployment. Adoption can be accelerated and operational efficiency improved thanks to the easy-to-use, well-organized interface that simplifies browsing and configuration of individualized alerts, reports and dashboards. Because of our ability to perform large-scale analysis of shared data, our preference for consolidating the simple but aesthetically pleasing procedures of each individual management and our success in offering diverse information study solutions, we consider it very vital.
Quality product that was the best match for the price
What do you like best about the product?
The alerting customization is excellent and its easy to make sure the correct person or team has access to the alerts they need.
What do you dislike about the product?
The mobile app is good for quickly acknowledging alerts but not much else.
What problems is the product solving and how is that benefiting you?
Easily see the health of applications and maintains our alert streams.
Global Infrastructure New LM Customer
What do you like best about the product?
The dashboards are a quick way to see red / green status and other issues.
What do you dislike about the product?
Some customizations are limited on the main dashboard.
What problems is the product solving and how is that benefiting you?
Ability to see issues with servers without logging into the server.
Great tool for monitoring and alerting!
What do you like best about the product?
The workflows for alerting and escalations are critical in todays world. LogicMonitor makes it easy to customize what you need. Their dashboards are easy to work with, and there are a lot of templates you can import.
What do you dislike about the product?
The biggest drawbacks are the inability to do usage-based reporting for ports, nor can we search interface descriptions in the tool. Because of this, we must keep a second system running for these tasks.
What problems is the product solving and how is that benefiting you?
LogicMonitor allows us to be nimble when experiencing any interruption withing our or our customer's environments.
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