Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
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Great for monitoring circuits
What do you like best about the product?
I like how customizable the dashboards are.
What do you dislike about the product?
I don't like how confusing the search is.
What problems is the product solving and how is that benefiting you?
We were looking for a tool to monitor our circuits and network devices
Flexible and robust system
What do you like best about the product?
It is easy to access, and add new dashboard information.
What do you dislike about the product?
It would be good to have simple guides for getting the best out of the system, and having more tailored templates to look at trends in network load.
What problems is the product solving and how is that benefiting you?
We are now able to monitor where an issue may be when someone says the internet is slow or they are unable to connect to the network. We can also monitor new devices without going via a 3rd party and get alerts instanataneously.
LogicMonitor has enabled our applications across 48 countries to be reviewed efficiently
What do you like best about the product?
LogicMonitor alert dashboards are straightforward to build and user friendly
What do you dislike about the product?
LogicMonitor alert dashboards are straightforward to build and user-friendly, so nothing to dislike.
What problems is the product solving and how is that benefiting you?
Server alerts help to keep businesses with zero outage applications spread across 48 servers and as many countries.
LogicMonitor - Simple Solution to a complicated problem.
What do you like best about the product?
I like how simple and easy it was to setup. I like that it is using a proxy server to collect data and not an agent per device, and I like that it is a SaaS app that I can intergate with MFA.
What do you dislike about the product?
I do not like the support structure or the support experience. When I have an issue, I want to reach out to someone and get helpful solutions not links to articles that I have already read. If I understood the article I wouldnt be reaching out to support...
What problems is the product solving and how is that benefiting you?
We wanted to monitor the infrastructure in a simple and convenient way. We have used other products in the past but LogicMonitor provided the flexiblity to not have to install agents or deal with not being able to access the data externally.
Recommendations to others considering the product:
I would make sure your POC is done completely prior to purchasing. After POC the support you recieve is average at best.
Truly Vendor Agnostic
What do you like best about the product?
We struggled with finding a monitoring platform that was vendor agnostic. We had about 4-5 different device vendor types and LogicMonitor was able to pull them all in without a problem.
What do you dislike about the product?
What I could see as a challenge is the overwhelming options available to customize. This isn't a bad thing; it is quite impressive the customizations available to create the desired dashboard. Every customer is different, so these customizations are crucial but can be a bit challenging if the end user isn't experienced in coding or ui creation.
What problems is the product solving and how is that benefiting you?
Having a single pane of glass to monitor our entire network. Integration with our ticketing system to auto-generate alerts that are pre-populated with data needed for actionable next steps.
Reduce Alert Fatigue with LogicMonitor!
What do you like best about the product?
Our favorite(s) feature of LogicMonitor are its ease of use and support for a wide range of products.
What do you dislike about the product?
Upfront setup and configuration required some heavy lifting.
What problems is the product solving and how is that benefiting you?
LogicMonitor is covering what use to be our blind spot. We are now able to quickly see health of services and hardware while also being alerted if any of these fall out of our acceptable range of performance.
Excellent product, expensive up front costs but worth the investment long term.
What do you like best about the product?
Alerting is fantastic; this product has many great features built-in out of the box, but you can customize it so many ways as well. Dashboards assist in gathering the information needed quickly with the 10,000-foot overview each day. We monitor just over 600 devices, and it has improved our response time on getting items resolved.
What do you dislike about the product?
My only downside is the long-term cost being in Education. However, we felt the product was worth the investment and plan to grow into the product. Alerting can be challenging to set up at first; with help from the install team, you can get through these obstacles. Sometimes the alerting will flood your email, which takes a lot of adjustment.
What problems is the product solving and how is that benefiting you?
We have replaced Solarwinds and use LogicMonitor as our primary system now. Our network edge switches needed a solid monitor, and this product has worked well for us. Monitoring for stack breaks, member reboots, and alerts is excellent.
Excellent cloud IT Infrastructure monitoring platform
What do you like best about the product?
With LogicMonitor, there is no on-prem infrastructure to maintain. We are also able to monitor our cloud services like Zoom and Office 365 to know when there are issues.
What do you dislike about the product?
There are no dislikes for us with LogicMonitor.
What problems is the product solving and how is that benefiting you?
We can monitor all of our IT Infrastructure across 4 locations on the east coast. Also able to get notifications when our SaaS solutions are having issues. We are getting text notifications for critical issues.
Recommendations to others considering the product:
I would strongly recommend looking at LogicMonitor for Infrastructure and Cloud monitoring.
Great product
What do you like best about the product?
Ease of use flexibility and configuration options
What do you dislike about the product?
Nothing bad to disclose with product. Super happy
What problems is the product solving and how is that benefiting you?
Outages
Recommendations to others considering the product:
Great product
LogicMonitor, the easiest cloud based monitoring solution for on-prem and cloud resource hands down!
What do you like best about the product?
The easy intuitive interface and quick setup.
What do you dislike about the product?
Tuning monitors for vcenter proxy monitoring using instances.
What problems is the product solving and how is that benefiting you?
Basic availability monitoring of server connectivity and resources. Coming from SCOM, we've realized we have more adoption from the Team just based on usage. We also have reliable monitoring
Recommendations to others considering the product:
If you want a cloud based solution that can monitor both on-prem and in-cloud, easy to setup and use, agentless... look no futher.
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