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600 reviews
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    Joe M.

Best tool in the market to network and usage monitoring

  • October 13, 2023
  • Review verified by G2

What do you like best about the product?
One of the best things that I like about LogicMonitor is that it acts as a unified observability montoring tool. Also, when it comes to network and database monitoring, LogicMonitor provides exceptional data capabilities. The reports and dashboards that are generated are very much detailed and purely data oriented which helps us make better overall decisions.
What do you dislike about the product?
To be honest, I do not have any major dislike or dissatisfaction about LogicMonitor. Their support is also of top quality.
What problems is the product solving and how is that benefiting you?
With the help of LogicMonitor, we are able to keep a better track of all our website changes. Additionally, the customizations provided by LogicMonitor for the dashboards are very much beneficial for us to dwelve deep into the required data points.


    Haseeb A.

Records, monitoring, reports and logistical quality analysis.

  • October 09, 2023
  • Review verified by G2

What do you like best about the product?
I found installation and implementation of LogicMonitor software very easy, the most important features to consider is its logical monitoring in the cloud, which is accurate and yields very complete results. The software also works very well for infrastructure monitoring with unmatched protection and security, from the platform you can work with containers and virtual machines, LogicMonitor's feature set is extensive and complements very well the projection of our IT department.
What do you dislike about the product?
I did not like having to contact the support team to know the exact price of the package I wanted to hire, I think they should have the plans displayed directly on the website, and not perform so much protocol for testing the product, of course the price is exorbitantly expensive, but the software really meets all the requirements for which it was created, it would be very useful more integrations, you could give more frequent use and the work would be more consistent.
What problems is the product solving and how is that benefiting you?
With this program in our company we perform daily monitoring of containers, remotes, databases and websites. Basically with the program we get detailed analysis of all our models and a presentation of detailed reports for field work, with these analyses we can detect anomalies and verify how the infrastructure of our systems works. The alerts are also an important point that the program gives us, as it is always aware of all the tasks assigned to it and to notify them.


    Riana M.

Cloud Infrastructure Monitoring at breeze with LogicMonitor.

  • September 25, 2023
  • Review provided by G2

What do you like best about the product?
It's simple to analyze and monitor our security logs with LogicMonitor.It enables comprehensive visibility into our cloud network, applications, servers and infrastructures in real-time.It offers 24/7 live technical support thus all issues that we have are solved quickly and our queries are responded on time.It is possible to identify and resolve applications and network issues with LogicMonitor before they cause negative impacts.
What do you dislike about the product?
LogicMonitor pricing is expensive compared to it's alternatives like Dynatrace.
What problems is the product solving and how is that benefiting you?
It drives innovation and continuous improvement of our IT Operations.It reduces MTTD and MTTR thus it's time saving.


    Raghar S.

Hypernocative, pulchritudinous and phenomkickassical Cloud Infrastructure Monitoring Tool.

  • September 25, 2023
  • Review provided by G2

What do you like best about the product?
With LogicMonitor,I find it simple to monitor and track performance of our cloud applications and IT infrastructures.I can easily identify cloud applications performance issues or anomalies and resolve them quickly with LogicMonitor.It integrates better with multiple third-party applications.
What do you dislike about the product?
So far so good, LogicMonitor delivers excellent performance thus I got nothing to highlight as drawback.
What problems is the product solving and how is that benefiting you?
It's possible to monitor our container performance with LogicMonitor.It enhance optimal performance of our cloud applications.It reduces mean time to detect and resolve cloud applications issues.


    Araujo C.

Monitor your company's networks with top-notch graphs and metrics.

  • September 24, 2023
  • Review verified by G2

What do you like best about the product?
The software is easy to use and well-defined when performing the relevant monitoring, scrolling through all the network functions was really very easy to perform, the user interface is perfectly understandable, any user who is experienced in this type of program can execute the tasks without novelties. The implementation of the software was in conclusion a simple task to perform from the first moment, the installation and management of the program was assisted at all times and the technical staff did an excellent job for our organization, the customer service deserves 10/10 very attentive at all times and pending of any detail from the initial installation to the end. The use of the software is really simple as I said before we frequent its use 3 times a week, the options to monitor infrastructure, networks, servers, are top-notch I consider already with experience in this type of programs, that LogicMonitor combines the monitoring options in one place, and we have access to all these benefits, the number of functions is unlimited with more than 10 monitoring functions, it adapts to all needs. It integrates very well with Office 365 and Slack, and for the IT area its work in conjunction with ServiceNow is a very complete, and indispensable tool for our company.
What do you dislike about the product?
I have not really experienced problems with the program throughout these 2 years of use, I consider that the updates are usually late, but it is understandable, the program is extensive, and each update should be monitored, I would like much more customization for the user interface, also the reports could be periodic and have more information than what is provided, Another important detail that I would like to take into account is that the licenses are expensive and not always the same cost vary according to user needs, and do not establish a base price on the website, also the contact for obtaining the trial version is late and leaves much to be desired.
What problems is the product solving and how is that benefiting you?
We offer network infrastructure services, we manage large amounts of interconnected networks so having LogicMonitor in our company we can monitor these networks periodically to ensure proper operation, it has also allowed us with comprehensive work to detect anomalies in the data center if a product fails, LogicMonitor will warn us with their diagrams and studies that something is malfunctioning, it has also allowed us to optimize the security we can monitor the infrastructure of the servers optimizing every detail for use.


    Jean M.

A stupendous, pre-eminent and quintessential Cloud Infrastructure Monitoring Tool.

  • September 20, 2023
  • Review provided by G2

What do you like best about the product?
It's simple to monitor the performance of our entire IT infrastructures like applications, network, servers etc with LogicMonitor.It has a powerful and custom dashboard that can be easily customized according to our business needs.It is possible to detect and solve IT infrastructures performance issues with this tool.
What do you dislike about the product?
LogicMonitor Licensing is more costly compared to it's alternatives although it's worth our money.
What problems is the product solving and how is that benefiting you?
It's simple to troubleshoot IT infrastructures performance issues by carrying out root-cause analysis.It reduces Mean Time To Detect (MTTD) and Mean Time To Resolve(MTTR).


    Wahaj R.

Detailed monitoring for companies with demanding requirements.

  • September 19, 2023
  • Review verified by G2

What do you like best about the product?
The tools for monitoring web devices offered by LogicMonitor software are the best options I've tried for this type of situation, the graphical interface, dashboards and software distributions are well done which makes it very easy to navigate the program, the native configuration is very easy to understand and can be performed from a device with regular requirements, monitoring options in the cloud are outstanding I think it is the most complete verification option I've tried, management and monitoring of networks for companies that we manage is very useful and robust. It integrates with many programs, it is very versatile, and the options are multiple, including you can work with containers and virtual machines.
What do you dislike about the product?
Problems with support to get a base price, since the software varies a lot in its conditions for costs, I would like a fair and accessible price, you need a computer with good resources since the software when it is doing the monitoring work consumes large amounts of resources, it is smart, and I recommend to use of virtual machines.
What problems is the product solving and how is that benefiting you?
We use this tool to control the flow of websites and monitoring, it provides very interesting utilities for the virtual machines that we control within our servers, it also allows us a wide margin of control over monitoring in the cloud very useful in these instances, we also generate data and reports for network monitoring analysis where we study its operation and performance to keep our customers always informed about how we manage our projects.


    Jeancarlos G.

Provide your IT team with a monitoring tool that meets your demands.

  • September 14, 2023
  • Review verified by G2

What do you like best about the product?
I like monitoring templates of LogicMonitor are very well-made complements for the automated collection of all the data that we manage and predetermined alerts. Facility to customize specific alert thresholds, something that certainly allows us the software is to work with large environments as it offers dynamic thresholds, this should be analyzed because it is the most attractive point of the software and the most interesting. The graphs and parameters for the historical performance of the data that the software analyzes are well-designed, and I love them, they are very well understood, and any user can understand what the program offers, we can analyze if a container is using too much memory, and set alerts for each container, if there are failures or anomalies this can be detected, and the solution is always there, I also want to highlight the use of technical support, the experts behind the creation of LogicMonitor are excellent and are always aware of what is happening with their users.
What do you dislike about the product?
I have few complaints about the benefits of the software, my criticisms go more to the interface as I would like more customization, the dashboards could have better layouts, the reports could be more detailed their presentation is weak, the program really does all its monitoring correctly I have had few issues, but I would like a price adjustment the software is very expensive. The cloud monitors can be improved they do an excellent job, but could be more accurate.
What problems is the product solving and how is that benefiting you?
In our organization LogicMonitor software is used for network monitoring tasks, it is also an infallible tool to analyze and monitor databases of services that we offer regularly, currently we also monitor containers, virtual machines and of course cloud infrastructure. It is also an excellent tool for data collection for analysis, in fact, we have built a lot of modules based on LogicMonitor, there is no more complete tool than this software for analysis, its metrics are excellent.


    Yasindu Y.

The best options for network monitoring in the IT market.

  • September 11, 2023
  • Review verified by G2

What do you like best about the product?
The logical monitor provides excellent solutions for network and database monitoring, with a service without interruptions and fully adaptable to your work and technical needs. From the platform we can also provide monitoring options to Kubernetes containers and perform advanced remote monitoring, the technical support is really advanced and provides advice for configuration and implementation on the machines where the service is installed. They provide a polished interface, easy access and technical configuration, ideal for competent users in the IT area, dedicated reports can be managed from the platform to obtain complete data on what is managed by the service at enterprise level. Among the options, the panels are customizable, and I love being able to manage the service from anywhere in the world. It also provides solutions for monitoring in the cloud, the software is complete and intuitive, highly recommend keeping the company in order.
What do you dislike about the product?
The staff for the management of this service must be fully qualified, anyone can not understand and understand the operation of the service, I am not saying that it is a limitation, but in addition to the cost of the software which is high, getting technical operators for the service generates more expenses. The monitoring in the cloud, although excellent, needs to be improved, especially because it is the service we use the most in the company today. I would like to get more benefits in the current plan, I feel I am paying a lot of money and getting average results.
What problems is the product solving and how is that benefiting you?
The starting point for the use of the service was the network monitoring, however, as we were using the software we started to use other very important functions for our IT team, I want to highlight the use of the database monitoring service obtaining reliable and complete data, the software has also helped us to improve our options with containers and virtual machines performing a great work process. The alerts options have also been implemented with very favorable results, basically this tool is taking care of all the website monitoring we do nowadays including of course our cloud services. There is simply no better monitoring option than the work that Logic Monitor does for our company, we value and admire the service currently provided.


    Lutz H.

The best logical monitoring solution for your IT department.

  • September 07, 2023
  • Review verified by G2

What do you like best about the product?
The first plus point I found in LogicMonitor were its dashboards, as they are very customizable, which is very beneficial for the business. They provide a complete view of the infrastructure performance you want for the company, and as other options valued from my point of view, the widget notepad of instances is very useful for analytics, and the widgets for visualization are also very complete and creative. The metrics, both business and executive, are definitely top-notch, and the option to monitor from the network panel all devices and get their performance and status is also another option I love. You also have options to get alerts about the virtual machines that are running; another option highly valued by our IT department is monthly compilations, which are also attractive. Another plus of the service is anomaly detection; the dynamic maps are another level, and the UI modules are another very remarkable feature of the program.
What do you dislike about the product?
I do not like the view of the mobile application; the product has shortcomings in the area of generated reports, with little information to resolve errors. This limits the product a lot, especially because you have to contact the agents to resolve any problems with the service. The documentation area should have general solutions. Another negative point about the software is that you have to contact the technical team to know the real price. Since the software is different for each user, the prices are not the same. They should list their plans and prices. There were some errors when configuring the two-factor authentication, and I would also like more integrations for security.
What problems is the product solving and how is that benefiting you?
The current main use of this service is in the IT department, as it allows us to perform infrastructure monitoring by automating the entire process; it is also a competent ally for resource monitoring as it provides us with valuable metrics on a daily basis, which benefit us in solving and preventing problems; it is also a complete service for monitoring in the cloud, acting alongside other tools we use such as Azure and AWS; it is also an infallible SaaS monitoring tool fully compatible with the best solutions on the market; and finally, the software for monitoring websites has adapted very well, and we want to increase the licenses in our company.