Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
638 reviews
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Great Service
What do you like best about the product?
How easy it is to add and monitor devices.
What do you dislike about the product?
I have not found anything I do not like.
What problems is the product solving and how is that benefiting you?
I am noticing when devices are offline.
Great program, easy setup. Slight learning curve, but that's expected in our field.
What do you like best about the product?
Deployment and no client installs. Using SNMP, WMI, and ESXi integration gets me all the data I need. API and mainstream tools integration is well thought out.
What do you dislike about the product?
Duplication in some devices causes license issues
What problems is the product solving and how is that benefiting you?
Clear view of all aspects of the environment. Seeing all the data I want on a single screen is vital.
Recommendations to others considering the product:
Do the POC/POV trial; it impressed me.
LM has been helping us keep taps on all our systems. It has been great so far.
What do you like best about the product?
Reporting and alerting have been great. Allows us to take a proactive approach rather than a reactive one.
What do you dislike about the product?
It is a little complicated to configure at first. But once it is configured all you have to do is to maintain it.
What problems is the product solving and how is that benefiting you?
We are able to resolve an issue before the users are affected.
Recommendations to others considering the product:
N/A
LogicMonitor Review
What do you like best about the product?
Effortless to start the setup and easy-to-understand configuration. The monitoring options are almost unlimited in what you can monitor, and they have integrations for almost anything or you can build your own. LogicMonitor's support is one of the best I've dealt with. They also give you free one-on-one training to help you get it all configured for your organization. There are also a myriad of alert options, from email to calling you directly if you so choose.
What do you dislike about the product?
Some of the configurations are buried deep in the settings, but once you understand how the layout works, its really good. Some of the documentation on the support site is outdated as they keep improving the UI and inner workings.
What problems is the product solving and how is that benefiting you?
LogicMonitor monitors all our cloud resources, including EC2 instances on AWS, Azure, IIS, and countless other services. We are alerted immediately when something is a miss as well as when LogicMonitor sees a trend where something looks like it will fail in a certain amount of days, it will let us know.
Recommendations to others considering the product:
One of the best monitoring solutions we've found. Great dashboards, numerous alerting functions, and ease of getting it up and running. We have used other solutions in the past, and they were more complicated to set up and did not monitor as many metrics as LogicMonitor does.
Excellent - best in class monitoring
What do you like best about the product?
I love how fast and clean the UI is. It is very intuitive to set up groups and alerts.
What do you dislike about the product?
Lack of consistency between areas. For instance, there is not a clone feature for alert rules but you can clone almost anything else in LoMo
What problems is the product solving and how is that benefiting you?
We have effectively monitored interface statistics, drive utilization, host up/down, among many others.
LogicMonitor is a very robust monitoring solution!
What do you like best about the product?
How easy it is to integrate LogicMonitor with other solutions such as Dell iDRAC, VMware vCenter and more. We were also able to integrate it with ServiceNow so when something goes down or an alert is generated, a ticket is automatically opened.
What do you dislike about the product?
I haven't found anything that I really dislike yet. The tool can be a little confusing to use, esp when trying to setup dashboards, etc. But once you get the hang of it, you're off and running!
What problems is the product solving and how is that benefiting you?
We needed a monitoring solution that integrated with other systems. Our old solution (Solarwinds Orion) wasn't as easy to use, so we decided to switch!
The platform and its capabilities alone is worth 10/10, but the LM teams support is fantastic!
What do you like best about the product?
The out of the box usability is untouchable by competing monitoring solutions. Also every member of the LM team we've interacted with, from sales engineers, support engineers to all our sales and account reps, has been phenomenal.
What do you dislike about the product?
As an MSP who white labels their services for many different partners / VAR's, I hope to see dashboards and possibly even separate login screens that can be setup with different company logos. Having our whitelabled "My Global Help" support logo for now is just fine though!
What problems is the product solving and how is that benefiting you?
Becoming proactive instead of reactive is a big one for sure. Also, providing our end users with much more detailed insight and analysis of their environment from a "single plane of glass" view via dashboards is invaluable.
Efficient and easy to use
What do you like best about the product?
quickly and cost-effectively evaluate the performance
prebuilt or custom alerts to different users based on severity, device, technology, group or time of day
good to use
prebuilt or custom alerts to different users based on severity, device, technology, group or time of day
good to use
What do you dislike about the product?
Nothing to dislike as the dashboards are easy to read and automated and also the ability to allow individual users or customers to have their own APIs and lastly able
What problems is the product solving and how is that benefiting you?
Enterprise monitoring and log analysis, it makes it easy to resolves issues expriencied as soon possible, so makes the company perfomance and prodictvie increase
Recommendations to others considering the product:
To use it as it helps with being productive
Great Monitoring tool
What do you like best about the product?
The issues that we have picked up since starting to use the tool picking up certain access points rebooting and loosing network on particular set within the company
What do you dislike about the product?
We had battled to deploy this cause of a Vlan issue but once we had corrected the network issue would could then start to monitor the network and then capture the network.
What problems is the product solving and how is that benefiting you?
Picking up network issues within certain parts of the company network from power to a fiber lead that we just replaced and then this sorted all issues out for us.
Recommendations to others considering the product:
You should try and monitor everything on the network it will give you good results and insight in to the network.
Best Monitoring tool Ever used.
What do you like best about the product?
With all the tools that I have used the way that this product works is just the best from the logs to the reports to the unique graphs one can create looking at the finer detail
What do you dislike about the product?
The installing of the product, I had not really understood but once I had sat down given it some time and looked at everything i then had under stood how to complete it.
What problems is the product solving and how is that benefiting you?
We had picked up issues without VOIP System that we did not know about and always had to reboot the equipment once checking the logs we saw the issues and had corrected them.
Recommendations to others considering the product:
Deploy this within your whole network will pick up issues and correct a lot of issue that could come up.
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