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My experience with LogicMonitor
What do you like best about the product?
It is the ideal solution for monitoring which is simple to use and execute, it provides tools to reduce work time improving the workflow, the technical service is excellent and knowledgeable to give appropriate solutions
What do you dislike about the product?
Nothing absolutely everything works better than expected, it fulfills my expectations
What problems is the product solving and how is that benefiting you?
We needed a tool that would allow us to monitor the server infrastructure, and a comprehensive supervision of the system to eliminate any threat before it generates damage, LogicMonitor was the solution to this problem, we customize the alerts to receive those that represent an import threat to the system and thus able to attack them effectively, we access without inconvenience to the logs of the analysis when our staff requires it
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Reduce MTTR time
What do you like best about the product?
Intuitive user interface, tools are kept constantly updated with improvements in product performance, easy access to free trial, devices integrate seamlessly, technical support is attentive and knowledgeable
What do you dislike about the product?
Price may be high for developing companies, moderate learning curve required, reports lack automation
What problems is the product solving and how is that benefiting you?
It is a tool that goes beyond just monitoring, it also foresees the important problems that arise and allows reacting quickly and accurately to solve them, which means savings in time and money for the company, it prepares the equipment with the right data to reduce the time spent for the MTTR
Tool to monitor networks effectively
What do you like best about the product?
It presents a visually attractive and easy to configure interface, the thechnical support is able to give suitable answers to any questions, despite having a high price, it fully complies with the functions
What do you dislike about the product?
The mobile application presents errors at the moment of execution and sometimes closes spontaneously. Obtaining a demo could be less complicated since its price can be high for small companies, although it is totally worth the expense
What problems is the product solving and how is that benefiting you?
After comparing LogicMonitor with existing products on the market, we selected it for being the best option for network monitoring, infrastructure maintenance, grouping problems, creating detailed reports of the same reducing the time to resolve them, provides graphs to determine where the anomalies are located and has significantly improved the performance of the company
Tool to monitor your company
What do you like best about the product?
It presents an intuitive and dynamic interface, the monitoring tool is automated in the servers and other functions the configuration of the devices does not require more experience, generates detailed reports which are crucial to detect the failure and find the right solution, the technical support is prepared to give suitable answers
What do you dislike about the product?
The price is high, the interface of the mobile application should be improved, if the internet connection is poor it will not work properly, more options to customize the interface are missing
What problems is the product solving and how is that benefiting you?
Notifications keep us alerted about the operation of the devices, therefore, it is no longer necessary to check them frequently, effectively monitors the company´s networks detecting problems in less time which facilitates the resolution of the same which leads to a saving of time and money for the company
Effective monitoring
What do you like best about the product?
It is an easy to use and install software that requires no further assistance, likewise the technical support provides solutions to any inconvenience that may arise, alerts are configured quickly, when running system updates is not affected the operation of the same, the interface design provides an entertaining and easy navigation
What do you dislike about the product?
The costs of the product are high, but the efficiency of the product is worth the investment, the reports could be more automated, the application for mobile devices sometimes presents errors
What problems is the product solving and how is that benefiting you?
LogicMonitor has provided us with monitoring tools for networks, servers and the cloud, being compatible with a wide variety of devices it adapted to the employees in the company without any problem, the alerts keep the devices protected and the reports save time to provide solutions to the problems detected. Excellent tool I recommend it
Excellent option to monitor your network system and detect problems.
What do you like best about the product?
The compilers for basic monitoring are of great quality, the software enjoys great acceptance in many industries with good comments from large customers, integrations with the most demanded services at the enterprise level, to name a few that we use, Slack, PagerDuty, ServiceNow, and many more that make usable all monitoring services in the cloud, on the network, including containers, I must also highlight the customization within the interface is a comfortable software to use, with an attractive design and a complete interface.
What do you dislike about the product?
I have had no major problems with LogicMonitor, if I could criticize the costs of implementation and activation of the service, they are higher than other monitoring services on the market, but none does what LogicMonitor has achieved for IT companies.
What problems is the product solving and how is that benefiting you?
Logic software is a tool that has allowed us to make infrastructure monitoring systems, available networks, containers, in the development of applications and web-based services has been a great ally to check that all work is done correctly, thanks to its system of alerts and detailed analysis drives us to make better technical decisions in the IT field, even in its ServiceNow integration the program becomes an incredible failure detection system.
It adopts a complete and simple logical monitoring model.
What do you like best about the product?
Easy to use, you can add all the devices you want to monitor from the interface, it is also possible to schedule alerts, the installation is easier than I thought, they have an excellent community behind the project there is a lot of documentation on how to make the most of the software, the customer service I experienced was very cordial at all times they explained how to use the program in the most appropriate way and at no cost, it integrates very well with other IT services, we use ServiceNow, and it is excellent in conjunction with LogicMonitor.
What do you dislike about the product?
I think we should modernize some things within the program starting with the templates that are presented to us since we install the software, the analyses are complete, but they also need an update, this should not be a problem, but this tool, although fine is not cheap, your company should have enough resources for all the licenses.
What problems is the product solving and how is that benefiting you?
LogicMonitor is our main monitoring tool in the cloud, as far as networks are concerned, it is essential for a well-maintained infrastructure. Goodbye to all complex problems, this software observes all anomalies and notifies us through alerts what we have to correct. We collect and analyze data, it allows us to classify all the problems and look for solutions, excellent to meet between all our IT team and make decisions.
An intelligent experience, with incredible logical options.
What do you like best about the product?
Good mechanics of real-time alerts, monitoring options in the cloud are excellent, the software is interpreted in a good way, the configuration for a good use did not bring problems, analysis and reports of the data collected are very complete the program is very graphic this I like, the interface is simpler than at first glance we can notice. The support team connects very well with the customer, they give solutions and are experts in the field.
What do you dislike about the product?
LM is expensive, to be honest it was the most expensive software we have implemented in the company, if you are a company with few employees, and that is starting I do not recommend its acquisition, it is also a program that consumes resources, otherwise the software works great and is improving with each update.
What problems is the product solving and how is that benefiting you?
It was a vital acquisition for our alerting system, so far we have used all LM monitoring options and I must say that each hosted service complements what we need, both in the cloud and in containers, in fact, the integration with Slack gives more versatility, and we take better advantage of all the options that the program provides.
A Comprehensive and Formidable Cloud Infrastructure Monitoring Tool.
What do you like best about the product?
LogicMonitor offers complete visibility and monitoring of our entire organization IT infrastructures stack health and performance metrics.It triggers or generate alerts when applications and network performance changes.It enables ease to detect and resolve our applications and network performance problems.
What do you dislike about the product?
LogicMonitor has a steep learning curve and can be a bit complicated for first time users.
What problems is the product solving and how is that benefiting you?
It speeds up anomalies detection and resolution process.It helps to improve our IT infrastructures operations efficiency and optimize our cloud applications performance.
Improve your monitoring performance, provide your IT team with a quality service.
What do you like best about the product?
Easy to set up and use, provides alerts at all times and general monitoring data, options to monitor and alert users about network or connection changes come hand in hand with excellent customer support. Comprehensive dashboards for real-time information on all systems being managed. Provides excellent visibility of our servers, providing first-hand analysis and reports easy to understand by our IT analysts. Full customization in available, with excellent nuances. The system provides a fully automated monitoring service both in the cloud, servers and advanced networks. The use, although a bit complex at the beginning, has all the necessary trainings provided by the team behind LogicMonitor.
What do you dislike about the product?
Lack of a demo to view the program before purchasing it, excessive prices in my opinion not suitable for companies with few economic resources, integration PagerDuty and BigPanda I have not liked, with Slack works very well. The initial configuration of alerts can be complex and is delayed I recommend some update to make it simpler, reports although very complete are cumbersome, with more automation would be excellent.
What problems is the product solving and how is that benefiting you?
LogicMonitor has provided us over time with an effective tool to monitor servers, networks, and has even allowed our IT team to provide monitoring in the cloud. It is as powerful tool for classifying and resolving complex problems through alerts programmed by all our IT support. Those difficult operational tasks have been trained to the solutions they offer us for less abrasive data processing. It should also be taken into consideration that the program is compatible with all our devices, making it more useful when monitoring.
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