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Poor customer service
What do you like best about the product?
I used to like the chat support, but it seemed to go downhill over the years
What do you dislike about the product?
Getting support is very slow and difficult. Chat support is often not able to help. The last time I attempted it, i was trying to get my bill lowered because I had deleted a few email addresses. This isn't automatic. You have to call to get this done. So, i tried calling, but the system wasn't able to verify me as a customer. It was all too frustrating, so I had to move away from Rackspace.
What problems is the product solving and how is that benefiting you?
None
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Missing basic functionality
What do you like best about the product?
To be honest, nothing and we are in the process of migrating away from Rackspace since it is impossible to add an ALIAS record to their Cloud DNS.
What do you dislike about the product?
It is impossible to add an ALIAS record to their Cloud DNS - this is absolutely basic functionality that is missing from their product!
What problems is the product solving and how is that benefiting you?
We used to host over 300 websites with them but we are in the process of migrating away from Rackspace since it is impossible to add an ALIAS record to their Cloud DNS.
Good data storing software.
What do you like best about the product?
Easy to archives the documents and handy for sharing within the group. This also facilitates the access the data remotely.
What do you dislike about the product?
Offline data access becomes difficult. If data is made offline then more the data storing space is occupied.
What problems is the product solving and how is that benefiting you?
Sharing the information became very easy.
It helps in maintaining the effective communication.
It helps in maintaining the effective communication.
Good platform to save space and have privacy
What do you like best about the product?
I often use rackspace managed cloud to upload buisness document and files and also uses it to share it with other users
What do you dislike about the product?
It takes too much time to upload documents and data, there must be another way of uploading documents and retrieving them
What problems is the product solving and how is that benefiting you?
Uploading of buisness document drawing and files
Place for private cloud
What do you like best about the product?
Its good place to keep your important files and documents because it saves a lot of space in your laptop
What do you dislike about the product?
Uploading need to be enhanced, you should try another way of uploading documents and files as it takes so much time
What problems is the product solving and how is that benefiting you?
Uploading buisness document and files to save space
Easy to Navigate
What do you like best about the product?
That it is easy to navigate and keep track of emails coming through!
What do you dislike about the product?
I think that the layout design could use a refresher!
What problems is the product solving and how is that benefiting you?
I mostly use it to communicate to other co-workers and resolve issues/ plan events.
Recommendations to others considering the product:
It is one of the simplest tools we use in the store!
Provides dedicated for maximum security
What do you like best about the product?
The thing that i likes the most about it that it is ideal for heavy and unpredictable traffic and it works as pay as you go scalability. This helps us to connect to public clouds, private clouds for an individual application. It delivers unbiased guidance on best-fit managed cloud solutions to organizations around the globe.We can get full support of the world’s leading cloud platforms, which saves the pain and complexity of doing it ourself.
What do you dislike about the product?
The thing which i dislike, in our win/loss research is the cost associated with the infrastructure.Elastic IP set still not available on Rackspace. No default firewall provided as is provided by AWS. Depending on the size of your cloud server, there are different bandwidth ports speeds
What problems is the product solving and how is that benefiting you?
It offers offer an essential differentiator. It empowers with an idea to get the business up and running quickly with minimal up-front costs.It offers a platform for delivering new services and accelerating our time-to-market.
Recommendations to others considering the product:
My recomand to those who wants consider about this is that they can go go for it as it provides best solutions and support seeing the current market demands. But it have few drawbacks as well.
Like the email
What do you like best about the product?
I like the email platform. Easy to manage mail.
What do you dislike about the product?
It is hard to find what you are searching for in the email.
What problems is the product solving and how is that benefiting you?
Managing emails of employees
Great support for a good service
What do you like best about the product?
Uptime is great, support actually wants to help you and they've put an easy-to-use front-end on the cloud services.
What do you dislike about the product?
Bandwidth prices get costly fast. If you're running a server for hosting websites that receive decent traffic, you will likely want to use a dedicated box.
What problems is the product solving and how is that benefiting you?
Website, email asset and API hosting.
Recommendations to others considering the product:
Carefully calculate your projected bandwidth needs, you may be able to save money by going with a dedicated box.
It is not AWS
What do you like best about the product?
It is easy to create images and spin servers
What do you dislike about the product?
I haven't found a way to make it auto scalable spinning additional servers on demand. I believe it is really expensive compare to other solutions available.
What problems is the product solving and how is that benefiting you?
Hosting an e-commerce website that serves 300K page views in average per month and produces over 10M in revenue per year. Maintenance and Migration of the website has been efficient and relatively easy.
Recommendations to others considering the product:
If you need a reliable and auto scalable solution look into another solution
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