RingCentral
RingCentralReviews from AWS customer
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Meetings made easy!!
What do you like best about the product?
The best tool for having meetings and calls. Features like screen share, meeting recorder will help alot in the corporate world.
Having the control over video while starting the meetings is a big plus for us.
Can choose over the dedicated Personal Meeting ID or change it when ever required helps the end users to join the meeting when we just share the meeting id number.
Ring Central Meetings offer a dedicated dial in number which can be accessed from several locations on earth using their local numbers.
Having the control over video while starting the meetings is a big plus for us.
Can choose over the dedicated Personal Meeting ID or change it when ever required helps the end users to join the meeting when we just share the meeting id number.
Ring Central Meetings offer a dedicated dial in number which can be accessed from several locations on earth using their local numbers.
What do you dislike about the product?
As of now, I did not see any missing feature that I dislike this tool.
I would be more happy if the international numbers include INDIA also as most of my offshore team asks for this feature so that they can work remotely and join the meetings without internet.
I would be more happy if the international numbers include INDIA also as most of my offshore team asks for this feature so that they can work remotely and join the meetings without internet.
What problems is the product solving and how is that benefiting you?
Scheduled meetings with clients with ability to give a conference bridge dial in number.
Some times while presenting demo's or while conducting special training we need to record the meeting while capturing the screen and Ring Central meetings is the best tool for us.
Multiple participants sharing the screen is one of the unique feature we were using while conducting internal demos.
Some times while presenting demo's or while conducting special training we need to record the meeting while capturing the screen and Ring Central meetings is the best tool for us.
Multiple participants sharing the screen is one of the unique feature we were using while conducting internal demos.
Recommendations to others considering the product:
Industry standard tool that offers ability to conduct meetings and webinars.
Ring Central Meetings offer localized Conference Bridge number that can be used from different geo locations.
Ring Central Meetings offer localized Conference Bridge number that can be used from different geo locations.
Ring Central review
What do you like best about the product?
Ease of use, switching phone numbers per patch
What do you dislike about the product?
No problems really yet, sometimes takes a minute to load
What problems is the product solving and how is that benefiting you?
Not having to use cell phones
Ring Central review
What do you like best about the product?
Great VoIP with connection with teams national wide . Has meetings apps and phone VoIP also for easy use.
What do you dislike about the product?
Can have a learning curve and I wish has a texting with each other for easier use.noy sure how to do the proper conference calling
What problems is the product solving and how is that benefiting you?
Finding a central way of communicating for a company. Realized standardization of phone equipment and one format to teach how to use the phone system
Recommendations to others considering the product:
Me sure you are ok with the Costa of equipment, software and other charges As a. Whole before buying
Tons of dropped calls -
What do you like best about the product?
I like the ability to add multiple numbers for my different sales territories.
What do you dislike about the product?
There were far too many dropped calls. Way too clunky while on the road. Really not a very mobile product. This didnt help our young company look very professional to outside clients.
What problems is the product solving and how is that benefiting you?
Video meetings while on the road in sales. This didnt work very seamlessly.
Recommendations to others considering the product:
I would not recommend it if you have a high touch on the road workforce. Far too many dropped calls which seemed unprofessional to clients.
Does the job
What do you like best about the product?
There are so many options are far are users, phone numbers and personalization
What do you dislike about the product?
It's very difficult to find someone to talk to for help, and even harder to find someone who speaks English well. Call center agents not trained well
What problems is the product solving and how is that benefiting you?
Makes calling easier
Ease of use
What do you like best about the product?
Ring Central is a great tool for the sales associates to use at the office as well as on their cell phone. They just open the app and can make calls and send texts right from there. Without using their own number.
What do you dislike about the product?
I have no dislikes for this product at this time.
What problems is the product solving and how is that benefiting you?
My sales associates can be engaged with customers on the go, which provides an awesome customer service experience.
Recommendations to others considering the product:
Great is you have multiple personnel using phone lines
It's As Good As It Gets
What do you like best about the product?
The meetings are easy to set up. You are able to send the invite to the patricipants.
What do you dislike about the product?
Sometimes the meeting drops. It's a good system for the cost, but Ring Central is known to drop calls and meetings. Sucks when you are in a middle of a meeting.
What problems is the product solving and how is that benefiting you?
It's cheeper than GoTo Meeting. You can have more people in the meeting.
Recommendations to others considering the product:
It is user friendly. Just be careful regarding drop calls and meetings. Be prepared with a back up
its a great opportunity to hold meetings across the country all in one place over the web.
What do you like best about the product?
I like how you can interact virtually through webcam with multiple locations at once in one place over the web.
What do you dislike about the product?
Sometimes can be a little glitchy as far as functionality or the video not working properly but about 98% of the time everything works great!
What problems is the product solving and how is that benefiting you?
Being able to hold meetings across the nation all in one place so to continue having team discussions on a regular basis no matter your location.
Recommendations to others considering the product:
It works well and gets the job done. So far so good over close to a year that I have used it.
Navigation and reporting are just so-so
What do you like best about the product?
Integration with our CRM (Copper), detailed call tracking, ability to export data to .xls. User documentation is complete and easily searchable. Diverse ways to use the product: desktop, browser and mobile applications
What do you dislike about the product?
Reports are clunky to pull and I resort to exporting the data to .xls for easier manipulation. Customer support is ok, we have a Customer Success Manager who could be a bit more responsive. Navigation in the dashboard is often counter intuitive.
What problems is the product solving and how is that benefiting you?
Call center performance management and detailed tracking in our CRM.
Recommendations to others considering the product:
The Whisper feature is helpful for performance management.
An Applications thats headed in the right direction!
What do you like best about the product?
I like that it allows integration into my other systems which saves me a lot of time. It also allows for a central place to allow me to show our tool to costumers
What do you dislike about the product?
it can sometimes be a little hard for clients to figure out how to sign in if they arent familiar
What problems is the product solving and how is that benefiting you?
screensharing, quick calling of prospects
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