RingCentral
RingCentralReviews from AWS customer
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Complicated tool to connect with customers
What do you like best about the product?
You can easily add people to meetings and manage the conferences, such as all the conference systems. It can be connected to Outlook and sends all the invitations automatically. It is also connected to the phone number of the company allowing easy communication between colleagues and customers.
What do you dislike about the product?
Usually customers that don't have Ringcentral have problems opening it. A program must me quickly installed and sometimes the system does not work properly. Then takes time to set up the camera and microphone. This way I lost valuable time to talk to prospects and the conversation starts very bad.
What problems is the product solving and how is that benefiting you?
I am connecting with customers worldwide, but the system is giving me more problems than solving them. There are other tools easier to use with the same features. Around 50% of the times that I try to connect with anyone, they present problems at the moment of installing the software to join the conference. This made me lose valuable time and the meetings don't finish properly as I have to speed up with my speech. This is unacceptable for a system that pretends to have strong presence in the industry.
Recommendations to others considering the product:
I don't recommend RingCentral as there are better options in the market. Ringcentral constantly gives me problem with prospects and customers at the moment of starting a conference. It does not offer something special compared with the competition, so if it would be my decision, I would not take Ringcentral for my company.
Ring Central is great!
What do you like best about the product?
I like that I can connect my business line to my cell phone line, which can be very helpful when I'm out of office and receive and important phone call.
What do you dislike about the product?
Sometimes, the phone lines disconnect or reboot. It can be annoying when i'm expecting a call.
What problems is the product solving and how is that benefiting you?
a huge benefit again is that i can get business calls sent to my cellphone.
great ease of use and very versatile for the price
What do you like best about the product?
call logs, remote calling, remote office, online fax service, voicemail options, music, custom messages
What do you dislike about the product?
almost too many options and can get really complicated with some of the more complex services they offer
What problems is the product solving and how is that benefiting you?
remote office operation, away messages, call logs, online fax
Recommendations to others considering the product:
look fo rthe features that you need the most and make sure to get the best price for what you need
Perfect for Sales
What do you like best about the product?
I like the fact that I don’t need to give up my cell phone number, I also enjoy the fact that I can dial from my computer with the integration to HubSpot
What do you dislike about the product?
I don’t need to give up my cell phone number, I also enjoy the fact that I can dial from my computer with the integration to HubSpot
What problems is the product solving and how is that benefiting you?
Biggest problem that I’ve realized is when using an iPhone often times it doesn’t register that I’m picking up the ring central and it keeps on repeating click one click one click one to connect so that is the downfall that is the biggest issue I run into
Recommendations to others considering the product:
The ability to answer from an iPhone with a simpler method and then what iPhone allows
Ring Central Review
What do you like best about the product?
What I like best about Ring Central is the fact that I can fax from it without having to use an actual fax machine. Some courts require all documents to be sent via fax and not emailed.
What do you dislike about the product?
I dislike that I don't ever have time or the memory to go back and check to see if it was received.
What problems is the product solving and how is that benefiting you?
RingCentral Fax is nice to have because I would not have a clue as to how to hook up the fax machine on my printer-scanner.
No way
What do you like best about the product?
I have no positive feedback for ring central.
What do you dislike about the product?
Can't ever connect properly. Can't automatically mute people - so meetings take 10 mins to get everyone to mute their phones.
What problems is the product solving and how is that benefiting you?
None
Recommendations to others considering the product:
Run!
Fantastic!
What do you like best about the product?
Ring Central is my favorite app to utilize for our video meetings. We have a dozen conference calls on a weekly basis and half of them are video based. Ring Central is by far the best version of video meetings I've used. My favorite thing is the ease of recording and host switching. Even if video or feed is lost the entire meeting does not drop out. Ease of continuance makes my days easier. It is so user friendly, I never have any issues with my new recruits picking up how to use the product.
What do you dislike about the product?
I go in and out of a lot of very rural areas so my internet and cell service drops out very often. I do not like how sensitive the video feed is to the connection issues. I have had a lot if problems dropping out of meetings. On the bright side, it does automatically reconnect when I am back in service. I know there is very little that can be done to prevent this, however it is still a difficulty that I am facing.
What problems is the product solving and how is that benefiting you?
An unlimited amount of users. We can have a meeting with 3 people together and we can have a meeting with 100 people together. This is very helpful for the variety of conference calls and meetings that we have. There is no issue with Ring Central being available on multiple platforms. Whether someone is apple, android, PC or mac; there is no issue with them downloading the app or software and getting on the call.
Recommendations to others considering the product:
None
It’s okay, but it could be better!
What do you like best about the product?
I like how easy it is to navigate through the ring central app on both desktop and mobile app
What do you dislike about the product?
I wish it was easier to forward calls around
What problems is the product solving and how is that benefiting you?
They help a lot with all stats, and we’re able to see a lot of great insight!
Ring Central
What do you like best about the product?
Convenience of being able to listen to voicemails on computer
What do you dislike about the product?
So far, there is nothing that I dislike about it.
What problems is the product solving and how is that benefiting you?
Being able to hold conference calls among our different offices conveniently has increased our productivity.
Not a bad meeting product
What do you like best about the product?
Really nice to be able to annotate on the screen, easy interface to get going and find what you're looking for with the UI. Screen sharing is easy for everyone that's on the call.
What do you dislike about the product?
The tool isn't as widely used as the competitors. You'll find attendees coming in to the tool late having to download a package to install for the first time or you'll see that some companies don't approve this meeting vendor and it will be firewalled off.
What problems is the product solving and how is that benefiting you?
Meetings to show demonstrations of our companies software. Webinars, internal meeting, etc.
Recommendations to others considering the product:
Works decent, might not be an industry standard yet tho.
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