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RingCentral

RingCentral | 1

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External reviews

363 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Legal Services

good video for the product

  • December 06, 2022
  • Review verified by G2

What do you like best about the product?
Being able to see who you are speaking with
What do you dislike about the product?
a little cumbersome compared to Microsoft Teams
What problems is the product solving and how is that benefiting you?
Again, it is good feature to see who you are speaking with


    Sushil S.

Ring Central Video - Communications Simplified

  • November 21, 2022
  • Review provided by G2

What do you like best about the product?
Simple, Intuitive, Easy to Use and Cost Effective
What do you dislike about the product?
There isn't anything to dislike at the moment
What problems is the product solving and how is that benefiting you?
RingCentral Helps Companies with back-end Support, offering one-stop solutions to all business communications.


    Information Technology and Services

Insanely Amazing tool for video chats with customers | The Best Ever

  • November 16, 2022
  • Review provided by G2

What do you like best about the product?
Virtual meetings are available through Ringcentral Video, and they usually work. From a desktop application or a phone, it is easy to set up a quick virtual meeting. With some integration capabilities, it's a good tool for collaboration and staying in touch with your team.
What do you dislike about the product?
Nothing much but maybe a better user interface would really make things much easier. At times there is a slight lag during the calls. But still these does not affect productivity in any ways
What problems is the product solving and how is that benefiting you?
Team communication and chats are helping in creating great engagement internally and externally. We have a lot of tasks that need to be handled with utmost priority and this helps keep track of things when people are working from home. The recording option is also great


    Auston S.

A great tool for video calling!

  • November 15, 2022
  • Review provided by G2

What do you like best about the product?
We used it for video calling and scheduling video meetings. It was a great tool!
What do you dislike about the product?
It was hard to schedule meetings with it because everyone used different platforms for their calendars.
What problems is the product solving and how is that benefiting you?
It was great at having video meetings and video conferencing.


    Arpit D.

Good substitute of Zoom but not the best tool

  • November 11, 2022
  • Review provided by G2

What do you like best about the product?
It contains all the necessary and important features for virtual meetings and call conferences. It has a good video aspect ratio and screen-sharing quality in meetings. It can allow sufficient number of participants to meet hassle-free.
What do you dislike about the product?
It crashes badly, creating a bad impact in front of clients. It can also hang your system after which you will have to restart the system. These kinds of bugs are not acceptable in a business.
What problems is the product solving and how is that benefiting you?
It is allowing virtual meetings across the geography with multiple participants with the capability to share screens and collaborate on the work. It also allows the control feature to the participants on getting any issue resolved by them.


    Transportation/Trucking/Railroad

Best for the meeting

  • November 09, 2022
  • Review verified by G2

What do you like best about the product?
I am using this for the past 6 months. I liked the texting audio call and video call also. Mainly I use the audio call. There is no lag in the call. The calling part is very smooth. I can sync my calendar with this one. I can switch the calls from my laptop to the phone by simply clicking the switch call function. It worked perfectly for me.
What do you dislike about the product?
So far It worked perfectly for me. If there is a stable connection, it is working perfectly.
What problems is the product solving and how is that benefiting you?
Mainly I use it for calling purposes. I can make calls with this one. If I want to call my colleague I just want to enter the extension number. We can sync the calendar to this. So I can attend the meeting.


    Computer Software

Okay for meetings

  • November 04, 2022
  • Review verified by G2

What do you like best about the product?
Ringcentral Video provides virtual meeting options and it usually works. It's easy to set up quick virtual meetings and conveniently use them from the phone or a desktop application. It's a good collaboration tool and helps stay in virtual contact with your team members, along with some integration capabilities.
What do you dislike about the product?
The application is a little clunky and gives a busy feeling. The user interface could've been better. I struggled initially to join a meeting and it wouldn't let me join from a browser. Scheduling meetings can be much simpler; it's not easy for first-time users to get around. Occasionally, I had issues with audio quality.
What problems is the product solving and how is that benefiting you?
We got introduced to RingCentral through an acquisition. While it does the basic job of online meeting schedules, I can't help but appreciate other applications, such as Teams and Zoom, which seem far superior.


    Andrea T.

Meets our needs

  • October 25, 2022
  • Review verified by G2

What do you like best about the product?
RingCentral has centralized our phone service
What do you dislike about the product?
Sometimes the app and web do not properly sync
What problems is the product solving and how is that benefiting you?
The recording feature that ties to HubSpot for documentation is huge for our organization


    Luke W.

High Quality, and efficient for work!

  • October 25, 2022
  • Review provided by G2

What do you like best about the product?
I use Ring Central daily in my line of work, whether that be for texting, calling, or video chatting. The quality is top notch and messages move fast. The video quality is also satisfyingly clear!
What do you dislike about the product?
The only issues I've experienced with it is sometimes, when connecting my work phone to Ring Central. Not all calls come through to Ring Central, and will come through my actual phone or cell phone.
What problems is the product solving and how is that benefiting you?
It's tightening up its loose ends and becoming more robust. Its very easy to use and manage


    Anne C.

Ring Central VOIP

  • October 11, 2022
  • Review provided by G2

What do you like best about the product?
The ability to record as well as screen share
What do you dislike about the product?
Connectivity issues and there is always an 'incident' email notifying of system outage.
What problems is the product solving and how is that benefiting you?
VOIP business services with the ability to have video calls and text messages.