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RingCentral

RingCentral | 1

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External reviews

363 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Manuel C.

Easy to use and good audio quality

  • February 16, 2023
  • Review verified by G2

What do you like best about the product?
It is easy to make video calls to our customers and co-workers from the cellphone app or desktop with good audio quality and video. Besides, I like that it is not very colorful.
What do you dislike about the product?
I don't like how simple the interface is. They should use round corners and thicker lines to divide the tabs from menus and other sections to make it easier to identify them
What problems is the product solving and how is that benefiting you?
Making video calls to our customers and co-workers from the cellphone app or computer desktop makes us more productive and efficient in the daily services we provide.


    Wayne R.

Feel like Zoom

  • February 16, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use: The platform has a user-friendly interface that makes it easy for even first-time users to navigate.

High-quality video and audio: The platform offers high-definition video and audio quality that ensures clear and uninterrupted communication during meetings.

Screen sharing: With RingCentral Video, users can share their screens during meetings, making it easier to collaborate on projects and presentations
What do you dislike about the product?
Cost: The paid plans for RingCentral Video can be quite expensive, especially for small businesses or individuals.

Reliance on third-party apps: While RingCentral Video integrates well with other RingCentral apps, it may require the use of third-party apps for some functions, such as recording meetings or sharing files.
What problems is the product solving and how is that benefiting you?
Limited free plan: While RingCentral Video offers a free plan, it is quite limited in terms of the number of participants and features available. To access more advanced features and host larger meetings, you'll need to upgrade to a paid plan.

Complexity for some users: While RingCentral Video is generally considered user-friendly, some users may find it too complex, especially if they are not familiar with video conferencing software


    Karl C.

Centralize Concept and Integrated Platform

  • February 16, 2023
  • Review verified by G2

What do you like best about the product?
Ring central video is very useful in meeting especially on its various features that provide clear video conferencing, clear audio, provides options for screen sharing.
What do you dislike about the product?
Knowing the fact that video conferencing uses more bandwidth usage, it requires a strong internet connection. It would be great to have an option for Ring Central Lite, which will have a lesser interface and bandwidth usage.
What problems is the product solving and how is that benefiting you?
For urgent inquiries for the team, asking for assistance, updating the team, and sending updates for solutions Ring central is timely and relevant for those matters, which allows the team to answer in various perspectives.


    Sam S.

RingCentral functions similar to Zoom with additional features

  • February 16, 2023
  • Review verified by G2

What do you like best about the product?
Ability to take and make calls directly from my computer
What do you dislike about the product?
Not ideal for group video conference calls
What problems is the product solving and how is that benefiting you?
Centralized video and phone conference caller, used by multiple connected companies


    Tamesha H.

One stop for all needs

  • February 16, 2023
  • Review verified by G2

What do you like best about the product?
Easy to use and usually good quality videos
What do you dislike about the product?
Loading the app can take some time. There are also times when the video doesn't record
What problems is the product solving and how is that benefiting you?
Can interview remotely and contact candidates easily. Efficient process


    Jody S.

RingCentral

  • February 14, 2023
  • Review verified by G2

What do you like best about the product?
This product is adequate for everyday use. I am able to make and receive calls without issue.
What do you dislike about the product?
The software does provide a list of all calls made and received with is very nice, although I haven't found a way to delete calls as of yet.
What problems is the product solving and how is that benefiting you?
Connect with collegues.


    Marketing and Advertising

A simple video communications software done right

  • January 25, 2023
  • Review verified by G2

What do you like best about the product?
I think that the most helpful things about RingCentral Video include how easy it is to use and how quickly meetings can be set up and shared within the software.
What do you dislike about the product?
I have no complaints about the software or features that I necessarily dislike. I will say that it isn't anything new in its field though, as many competitors offer the exact same service.
What problems is the product solving and how is that benefiting you?
RingCentral Video solves the problem of communicating in a remote work environment on complex issues that can't be solved over a message. This software also helps collaboration with teammates in other time zones as well.


    Rajat S.

Magnificent and superb application

  • January 22, 2023
  • Review provided by G2

What do you like best about the product?
While I was working for a company, I used Ring Central for the first time, and I think it is the best tool because of the following reasons

>> Easy to navigate
>> Easy to set up for other employees
>> Affordable annual subscriptions
>> Live support, as well as chat and type-in solution support which is very helpful.
>> You can opt for the product you are going to use if you want RingCentral only for phone or video or SMS; you can choose a singular product.
What do you dislike about the product?
While using it for more than years, I have never encountered any disliked feature reason being their live support was always there to help me out with any problem or challenge
What problems is the product solving and how is that benefiting you?
The lagging issue has been solved with the RingCentral Video as a real-time result are shown it does not lag even for a second as well that has helped me and my team a lot.


    Rujuta J.

One of the best conferencing tool for audio and video

  • January 19, 2023
  • Review provided by G2

What do you like best about the product?
It is a cloud-based system which is very helpful because software, hardware, training and maintenance space and cost are reduced. Resources time is decreased tremendously because of this tool. It has multi-level IVR, which is a good feature. Voicemail and greeting is an addon. The call recording and forwarding feature is a very useful feature.
What do you dislike about the product?
We cannot customize the conference call greeting message, which is a little disappointing. There is no direct linux support. Sometimes the pricing is little high compared to other tools.
What problems is the product solving and how is that benefiting you?
The vendor offers very reliable customer and tech support. The audio and video quality is excellent. The fax functionality and chat feature are very good additions. Remote employees can easily be added to the calls. IVR and call routing are easy to deploy.


    Cesar L.

RingCentral Video review

  • January 13, 2023
  • Review provided by G2

What do you like best about the product?
The user interface is beautiful,modern and intuitive.
What do you dislike about the product?
I do not think I have anything to dislike.
What problems is the product solving and how is that benefiting you?
Being able to communicate with another Unified communications platform with all in one place.