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RingCentral

RingCentral | 1

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External reviews

363 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Public Relations and Communications

One of the worst video conferencing platforms I've used

  • November 16, 2021
  • Review provided by G2

What do you like best about the product?
When you download to your desktop it's very similar to Zoom
What do you dislike about the product?
If you join from the browser it's almost unuseable. The lag was awful, it had an echo and the camera stopped working.
What problems is the product solving and how is that benefiting you?
It allows video conferencing, but there are much better options.


    Information Technology and Services

ringcentral

  • November 12, 2021
  • Review provided by G2

What do you like best about the product?
more economical alternative to zoom with all the rich features
What do you dislike about the product?
their mobile app rather hangs sometimes when a lot of participants
What problems is the product solving and how is that benefiting you?
calling and screensharing


    Julie M.

Many reasons we love, especially while working in a hybrid environment!

  • November 11, 2021
  • Review verified by G2

What do you like best about the product?
What I like best... During the beginning of the pandemic, we were all sent home to work from home. We all have company cell phones, and many of us use them as our personal as well. Prior to working from home we also had phone lines at the office with extensions so needing to separate personal and work calls was much simpler when we usually did not have clients and vendors calling our cells so we needed to find a medium as we were now no longer in the office. Ring Central was a God-sent for this. We were able to get each of our employees a "Ring Central Number" they could log into and use during working hours either on their cell or home phone and were able to shut that off when the work day was done. It took the place of office phones and the dreaded extension nightmare when calling a company. If the person was unavailable on their Ring Central number, then a voicemail would pick up and peple could leave messages. I think one issue ours and many other companies had when transitioning to a WFH model was how do I separate my work from home life; this was something that really helped that and gave our staff the ability to stop work when their work day was done, they were on vacation, or even ill.

We also love the virtual meeting feature! We use it all the time, and this was also a semi-new territory to navigate during the pandemic as it was much less common to do virtual meetings then. It has been excellent! We do not have connection issues like we do with other services, we can break off into sub-groups, we can do group questions and surveys that are anonymous during meetings and more!!
What do you dislike about the product?
So far, I have not come across complaints. A great feature is that if someone does not have a Ring Central account they do not need to create one to join a meeting!
What problems is the product solving and how is that benefiting you?
There are so many! From private numbers to meetings, we have found that Ring Central is our one-stop-shop!


    Telecommunications

The ideal solution for business telecommunications

  • November 10, 2021
  • Review verified by G2

What do you like best about the product?
Very modern UI, ease of use, and easy ways of tracking customer calls.
What do you dislike about the product?
Poor implementation with smartwatches. Notifications don't always come through to watches for calls or texts.
What problems is the product solving and how is that benefiting you?
RingCentral allows me to easily have a business phone number on my personal phone, eliminating the need to carry two phones on me at once. This doubles as a massive benefit to staying in touch with customers and management on-the-go.


    Staffing and Recruiting

Convenient and easy to use

  • November 08, 2021
  • Review provided by G2

What do you like best about the product?
It is an added feature we love about RingCentral. We have RingCentral phone lines and we use the app to use the RingCentral Video.
What do you dislike about the product?
Sometimes if you do not have good internet or data connectivity, the video quality can be interrupted.
What problems is the product solving and how is that benefiting you?
Business video meetings.
Recommendations to others considering the product:
It is very easy to use and there is no additional fees


    Commercial Real Estate

Easy to use but not popular

  • November 08, 2021
  • Review provided by G2

What do you like best about the product?
It is easy to use and works well with Outlook calendars.
What do you dislike about the product?
Most people are not familiar with it since other platforms are more popular, so it takes longer to download and get the meeting started.
What problems is the product solving and how is that benefiting you?
It is reliable and helps people who are not in the office or need to colaborate.


    Leizhelyn S.

Ringcentral reviw

  • November 07, 2021
  • Review verified by G2

What do you like best about the product?
The way it looks like an ordinary video conferencing platform but it has a lot of purpose
What do you dislike about the product?
Maybe just the numbers of email that they send ok your registered email. It's actually kinda bombarding
What problems is the product solving and how is that benefiting you?
Well actually, a lot. Whenever we have meetings that needs to be done on ringcentral, it's conveniently done there.


    Joshua N.

Ring Central Video

  • November 07, 2021
  • Review verified by G2

What do you like best about the product?
The way it delivers video conferencing with ease
What do you dislike about the product?
It actually sends a lot of email to my registered email address
What problems is the product solving and how is that benefiting you?
Problems that can be solved via meetings


    Hospital & Health Care

Was ok to use.

  • November 05, 2021
  • Review provided by G2

What do you like best about the product?
It was basically like all the other apps for meetings.
What do you dislike about the product?
The phone app doesn't come w backgrounds pre loaded have to download some.
What problems is the product solving and how is that benefiting you?
Used it for an interview


    Curtis C.

Works very well for mobile and desktop needs.

  • November 05, 2021
  • Review verified by G2

What do you like best about the product?
It has been effortless to use and to deploy—simple user setup and installation. Since we already used Ring Central phones for voice, Video was easy to adopt.
What do you dislike about the product?
Since it is web-based there is some occasion that the picture does get delayed or the sound gets choppy.
What problems is the product solving and how is that benefiting you?
We were able to have users install RC on their cell phones and use RC video instead of Facetime or Skype.
Recommendations to others considering the product:
The program is very easy to use and has replaced multiple applications such as WebEx, Skype, and Facetime.