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Manager
What do you like best about the product?
During virtual times, I used this to hold meetings. It's way to use and navigate. You can access It on your phone while you are on the go. I found it similar to other virtual meeting apps.
What do you dislike about the product?
I had to download it to my desktop and had some issues with that process more so than zoom. And it took me a while to figure out how it works - not as user friendly in its interface
What problems is the product solving and how is that benefiting you?
I realized I don't have to have meetings in person since the pandemic so this has been a true lifesaver. You can meet with people all over the world in one central location without ever leaving your house
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The app is alright, website is better
What do you like best about the product?
Able to connect with other staff during Covid. We could easily video chat in a few seconds with one button.
What do you dislike about the product?
It cuts out a lot and is even worse when land line phones are used instead of the app.
What problems is the product solving and how is that benefiting you?
Issues about bringing staff together and solving legal issues during covid
Great Solution for Businesses
What do you like best about the product?
I like the fact that it is easy to integrate with other 3rd party software like Zendesk and other CRM. It is such an innovative and easy solution I must say, allowing easy of customization
What do you dislike about the product?
I dont think they is something I dislike when I made use of this software. In fact, it is easy to customize and integrate. This is something that is worth mentioning that most businesses look for.
What problems is the product solving and how is that benefiting you?
When I made use of this software, I had it intergated with Zendesk. It allows me to communicate with muy clients and customers that placed orders for my items freely without the need to logout of the platform. I could do voice and video call with them. I also had it integrated with Shopify so you know.
Recommendations to others considering the product:
I recommend this solution if you are an ecommerce looking to integrate your business hosted on Shopify and you made use of CRM tool such as Zendesk to interact with your customers. Ringcentral is an easy to intergrate solution that allows you to seamlessly community with your clients via voice or video on the spot!
The best way for your customer or sales team to talk to customers.
What do you like best about the product?
Can be set up very easily and used amongst multiple teams. The data tracking is the best of any system I've used. Super user friendly for the sales or marketing team and the consumer.
What do you dislike about the product?
There is other competition out there that is less pricey.
What problems is the product solving and how is that benefiting you?
Being able to contact customers quickly and efficiently. Being able to track what our internal team is doing is super helpful. This has everything in one convenient place.
Perfect for Small Business
What do you like best about the product?
I enjoy that Ring Central rarely crashed and is user friendly! I can always find what I needed - the settings and video options are nice!
What do you dislike about the product?
Using filters on videos is harder than Zoom, but is possible!
What problems is the product solving and how is that benefiting you?
We use it at work to telecommute and having video meetings is definitely benficial. Sharing screens and being able to see your co-workers is definitely a plus for WFH.
Recommendations to others considering the product:
Dig around in the settings - there are more than you think!
Tiered plans for your needs
What do you like best about the product?
I enjoy the integrated app which you can make calls from and choose which # you want it to appear as coming from (800, personal, etc.)
What do you dislike about the product?
The web portal could be more intuitive. I've been using it for months and still cannot find missed calls, only voicemails.
What problems is the product solving and how is that benefiting you?
We can answer incoming calls and avoid using personal phones for outbound calls. The Call Queue is nice as too.
Ring central is the best voip i've used
What do you like best about the product?
i enjoy the playback feature of the call recordings
What do you dislike about the product?
on outbound calls, it shows up as spam likely when calling people's mobile
What problems is the product solving and how is that benefiting you?
tracking calls and playing back calls for future reference
Great workflow and easy to utilize
What do you like best about the product?
Great workflow and easy to utilize - manages teams communications easily.
What do you dislike about the product?
No where to store files or checklist or anything outside of communications.
What problems is the product solving and how is that benefiting you?
Communication between individuals and departments in the company
The best online meeting and communication application
What do you like best about the product?
Best video quality and online meeting software, easy to install, and access the application for conferencing meetings. It is a good application for conducting meetings with different time zones.
What do you dislike about the product?
Ringcentral application has limited features with a free subscription, also hanging sometimes. Need a wide range of promotions for reaching a high number of people.
What problems is the product solving and how is that benefiting you?
I have successfully attempted to schedule meetings and conference calls.
It connects the business community across the world.
I have attended interview calls through RingCentral video call
It connects the business community across the world.
I have attended interview calls through RingCentral video call
Decent video collaboration platform.
What do you like best about the product?
RingCentral allows you to host video calls with people on different platforms. This is incredibly helpful when you're conferencing with people who already use Slack or G Suite or something else.
What do you dislike about the product?
You can only record meetings from desktop, not the app. It's pretty simple to switch from the app to another device while in a video call, but there are times when I only have my phone available and wish I could record a meeting.
What problems is the product solving and how is that benefiting you?
It's a great way to collaborate and quickly meet "face-to-face" for smaller groups of people. There are times I just want to talk, rather than in a chat conversation with remote coworkers.
Recommendations to others considering the product:
Consider whether another option is cheaper (especially if you have a large team who will be using this). Consider whether you will want to record a meeting - it's only possible from the desktop, rather than the app.
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