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Not Great But Acceptable
What do you like best about the product?
I like how easy it is to find things from within the application. Things are organized decently.
What do you dislike about the product?
I dislike that the basic functionality of the application is not great. It's decently configurable but the default configuration didn't even let me call external numbers. The sound quality is also pretty bad.
What problems is the product solving and how is that benefiting you?
Problems being solved is the ability to have both traditional phone calls and conference calls with audio/video with clients. Benefits I have realized are that now I am using the software, I do have that capability.
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RC video, right choice ?
What do you like best about the product?
Video Quality and direct call in feature
What do you dislike about the product?
Not so good user interface, more features to add
What problems is the product solving and how is that benefiting you?
F2F Interviews with no interruptions
Unknown, but good
What do you like best about the product?
I used their free plan last year, and their features are excellent. On the one hand, you don't get the zoom's 40-minute limit; on the other, you don't have Google eavesdropping on everything you say.
Apart from that, you get good quality video conferences suited for all your meetings. People can connect with you even if they don't have a Ring Central account. I like the "swap device" feature (it basically lets you seamlessly switch from your laptop to your tablet to your smartphone).
Apart from that, you get good quality video conferences suited for all your meetings. People can connect with you even if they don't have a Ring Central account. I like the "swap device" feature (it basically lets you seamlessly switch from your laptop to your tablet to your smartphone).
What do you dislike about the product?
A lot of people don't know the app, so you may need to take some extra time to explain that you use a "different" app and make them download the client if they connect from a smartphone/tablet. If people enter your meeting without an account, the "enter your name field" is not in a very intuitive place, so 90% of the people that connect to my meetings has their device's name (and renaming is not as easy as in Zoom). So, if you know everyone, and they have their cameras on the whole time, this may not be an issue, but it is a bit annoying for me.
What problems is the product solving and how is that benefiting you?
I find it a bit refreshing to have a viable alternative to both Zoom and Google Meet without the main cons they have (40 minutes… and Google not respecting your privacy). Since we are moving back to work on-site, we don't need a video conferencing tool as much as we did last year.
Reliable and great sound.
What do you like best about the product?
Very responsive, and clarity of sound from inbound and outbound calls.
What do you dislike about the product?
Nothing really, great product, would like to see a bit cleaner interface on Mac Desktop App
What problems is the product solving and how is that benefiting you?
Customer calls with various issues get fixed over this application. The clarity of the sound makes it easier to understand and resolve issues.
Love how easy is to use the ring central video platform
What do you like best about the product?
I love that I can have a meeting with my clients without making them download a software or create an account to get access to our meeting
What do you dislike about the product?
there is nothing I dislike so far, it's a great product!
What problems is the product solving and how is that benefiting you?
have an hassle-free link to connect with my clients without the strugglings to get access to the meeting room that other platforms have
Great virtual meeting app for Support team.
What do you like best about the product?
Easy to use and get connected with customers.
Good audio and video quality.
Good audio and video quality.
What do you dislike about the product?
For first meeting, we need to request customer to install app for best experience.
What problems is the product solving and how is that benefiting you?
We have been using the Ringcentral app to connect with our customer to troubleshoot the issues.
Great functionality
What do you like best about the product?
Very user friendly, easy to navigate video calls.
What do you dislike about the product?
Occasionally there are connection issues but that is more internet issues than the platform.
What problems is the product solving and how is that benefiting you?
Conference calls are now video so it connects our team that can not meet in person very often
Recommendations to others considering the product:
Works great as a video conference service
RingCentral Video
What do you like best about the product?
I love that it allows us to do all kinds of neat things, such as changing the background, as well as the ability to record the meetings.
What do you dislike about the product?
Nothing at the moment. Everything is working the way that it should.
What problems is the product solving and how is that benefiting you?
I have not had to solve a problem yet; however, a benefit is that when a video has been recorded, you have the option to edit and share it.
RingCentral Video is another Zoom type option. Easy to use and manage.
What do you like best about the product?
Looks just like Zoom, so little to no user training is required. Works well, and the management portal allows you to see what happened during a call so you can stop the guessing game of who had issues.
What do you dislike about the product?
There is a web-based version, but to use the software well, you need to install the software. Many of our clients do not want to install, or the install is flagged as malicious and they are unable to install. We have to use both Zoom and RingCentral.
What problems is the product solving and how is that benefiting you?
Video conference calls.
Its a great app
What do you like best about the product?
Its easy to use to use and even has faster response than any other app
What do you dislike about the product?
Sometimes when we try fax out it shows an error
What problems is the product solving and how is that benefiting you?
Its easy and convenient to received and send fax using ring central
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