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Very likely
What do you like best about the product?
RingCentral provides a top-notch phone, video and massaging device. The system is extremely reliable and offers multiple price points to fit your budget.while several phone system excel in some of these area, RingCentral nails them all.
What do you dislike about the product?
The quantity of service and visibility to the roadmap is really terrible. Telephonic capabilities are limited due to numbers being flagged as spam and sent into quarantine where none of your texts go out to clients.
What problems is the product solving and how is that benefiting you?
RingCentral for desktop is a comprehensive communications solution with voice, fax, text, conferencing and web meeting. No need to use saperate application for your day to day calls, conferencing and online meetings.
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Seamless video chat with messaging
What do you like best about the product?
There is a single tool for messaging, calling and video calls. The messaging tool itself is good. I love the message-deleting and editing feature
What do you dislike about the product?
There are no such downsides I can think of. It's an easy to use tool which serves it purpose. Video backgrounds can be better
What problems is the product solving and how is that benefiting you?
We use it for internal collaboration. It's extremely easy to create direct, group or team chats to get everyone on the same page. it is not as cluttered as the email and we can get a quick response from everyone
Recommendations to others considering the product:
This tool will meet all your internal collaboration needs
Hello, Can You Hear Me?
What do you like best about the product?
The platform is intuitive and pretty easy to navigate once you get used to it. There desktop app is nice to have along side my other apps. Mobile app is easy to download and make calls.
What do you dislike about the product?
There are a tremendous amount of connectivity issues that I am experiencing using RC.The video conferencing isn't as smooth or easy to use as other applications that offer similar features.
What problems is the product solving and how is that benefiting you?
I use RC for calls and video conferencing when I need to contact external users. I don't use it very much internally at my org. I think the use for contacting customers is pretty nice and integrates decently with my CRM.
Best app to connect with your team
What do you like best about the product?
One of the best features of the Ringcentral app is that we can connect with our team on the go. I've been using Ringcentral since July 2021 and from then It looks so easy to share data, files and chat, video calls and everything connection means. The most amazing thing is about the interface, it's too easy to work on, and even a child can operate it. It provides an emoji feature to make conversation a little bit casual and entertaining.
What do you dislike about the product?
Honestly, there is nothing that I've disliked so far. Sometimes it starts late but no big deal. One thing for mobile apps, it shows offline when the app is minimized or we lock the phone, one can work on it for sure.
What problems is the product solving and how is that benefiting you?
I've completed 20 interviews via RingCentral Video, also our management uses it for weekly interaction with our team. Sometimes we do use it to search for any information about any colleague like email and contact number to reach out, so that it minimizes our time to guess for email according to name, mostly in the case when two colleagues have same name :D
Its a safe and well organised software were you can connect to the customer globally.
What do you like best about the product?
The best part is you can connect to the customer globally without having ring central at the reciever end.
What do you dislike about the product?
Personally being a user till now I haven't found any drawback of this platform.
What problems is the product solving and how is that benefiting you?
You can check the authenticity of the customer to whom you are talking on videocall.
Secondarily its cheaper than other platforms.
Secondarily its cheaper than other platforms.
Recommendations to others considering the product:
You can go with this platform.
Overall a Good Product
What do you like best about the product?
I like that fax, IM, Video, and call functions are on one platform.
What do you dislike about the product?
Adding additional participants to a video call is very clunky. You have to use the internet version to play videos or sound - not the desktop version. There are intermittent connection and video quality issues.
What problems is the product solving and how is that benefiting you?
A widespread and remote workforce that needed phone and video access. I believe this has been accomplished. We do have intermittent problems but I'm not sure it's always the issue of the software. For instance, if you've been on another video platform, sometimes the video/audio won't work on Ring when you get on it.
Great App for Communication in the Office
What do you like best about the product?
Being able to message or do meetings with coworkers and management when we are not all in one place and need to meet.
What do you dislike about the product?
The app sometimes has issues opening up.
What problems is the product solving and how is that benefiting you?
Being able to have virtual meetings when we have people out of the office.
Recommendations to others considering the product:
A great option for office messaging and virtual meetings.
Great tool for video conferencing and international calls
What do you like best about the product?
Convenient to use and has other features like messaging, adding to contacts
What do you dislike about the product?
I can't think of any for now. I haven't done group chat maybe not sure how that works
What problems is the product solving and how is that benefiting you?
It's helpful making international calls
Recommendations to others considering the product:
Easy to use tool especially for international calls
Very Good!
What do you like best about the product?
Fast, and easy to use for teamwork. It's been an agreeable experience so far.
What do you dislike about the product?
Ask for updates too often, but honestly, I am not sure if it is not my computer.
What problems is the product solving and how is that benefiting you?
When COVID hit streaming was a must, and Ringcentral made the difference.
Decent Zoom replacement. The standout feature is the closed captioning/transcript options
What do you like best about the product?
Closed Captioning and Transcriptions are the most useful features within RCV.
What do you dislike about the product?
The lack of Polling and the inability to control Virtual Backgrounds for my organization
What problems is the product solving and how is that benefiting you?
We already were on RingCentral Meetings(Zoom) and are being transitioned over to RingCentral Video
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