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RingCentral

RingCentral | 1

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External reviews

363 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Luis T.

The best video conference software tin my opinion!

  • July 04, 2022
  • Review provided by G2

What do you like best about the product?
I love all the features available that are compatible with most OS, as well as you get unlimited time for meetings. Is user-friendly in my experience and was the first software I utilized.
What do you dislike about the product?
I utilized RC for 2 years and have gotten the opportunity to use other video conference channels like Google Meets, Zoom, and Video conference, and haven't liked any other software better than RC.
What problems is the product solving and how is that benefiting you?
That is very reliable and has great connectivity compared to other video software, fewer interruptions, and is easier to provide the main point of the meeting, making you time more effective and productive.
Recommendations to others considering the product:
If you want to have a close relationship and control of your remote team I highly recommend this app of Ring Central to be able to do that in a very effective way.


    Gaurav B.

Great tool for collaboration

  • June 29, 2022
  • Review provided by G2

What do you like best about the product?
- Chat features are awesome
- streamline communication using groups
- Audio/Video call
- CTI integration with Salesforce
- Customer service is good
- Mobile application is great to use
- FIle sharing feature
What do you dislike about the product?
It should have integration with more software solutions.
Offline calls made out of RC should be logged as well.
What problems is the product solving and how is that benefiting you?
- Collaboration across different teams
- Meetings
- Pay as per usage
- CTI dialer app for Sales/service team to call customers


    Michelle G.

RingCentral Video

  • June 29, 2022
  • Review verified by G2

What do you like best about the product?
RingCentral chat is great for quick questions and catch ups with teammates
What do you dislike about the product?
Consistent connectivity issues across our team
What problems is the product solving and how is that benefiting you?
RingCentral has given us the opportunity to use chat


    Human Resources

Briefly used for video conferencing.

  • June 29, 2022
  • Review provided by G2

What do you like best about the product?
Good for video conferencing. Ability to file
and screen share. Makes collaborating with your team easier while working remote.
What do you dislike about the product?
Occasional dropped call or poor quality.
What problems is the product solving and how is that benefiting you?
Helps making collaboration with remote teams easier.
Recommendations to others considering the product:
None


    Eshan V.

Review for Team Chat app Ring Central

  • June 28, 2022
  • Review verified by G2

What do you like best about the product?
The best thing about Ring Central Video is that it can be used in an organization to connect with people and colleagues on a regular and daily basis.
It has many features in it like Audio and Video call, Messaging, Creating groups with multiple people and messaging there.
Also, it has features like Quote, delete, bookmark and edit the chats.
Also, it shows the status of the individual like Do not disturb, Available and Invisible which helps in getting the info of the person when the person is available and when he is not available.
You can use this to chat with your colleagues every day.
Also, the best part is it is also available as a phone app.
What do you dislike about the product?
Sometimes while generating instant meetings or picking up video calls it takes a lot of time which can be improved, apart from this there is nothing to dislike about Ring Central Video.
What problems is the product solving and how is that benefiting you?
Ring Central has many benefits as it allows you to start an instant meeting where you can enable your video, record your sessions, do chatting and also screen share option is available, all these features make it more of use.
Also, it has features like Quote, delete, bookmark and edit the chats.
You can also tag people in the chat so that a particular person can pay attention to things.
Also, Direct chats and Team chats are separated by two different columns named direct message and team message which makes it see to go to the particular chat whenever needed.
Also, Ring Central allows to close the chat whenever needed and to open the chat whenever needed.
Also, it provides you with the feature to add favorites, where you can add any person's chats to your favorite if you want to.
In all, it has all the features and provides all the features that a team chat application should give.


    Esha V.

Ring Central Review

  • June 27, 2022
  • Review verified by G2

What do you like best about the product?
RingCentral Video allows you many features such as Messaging, creating groups and texting, video calling, audio calling and starting instant meetings with video calls where you can record the meeting also screen share feature is given there.
What do you dislike about the product?
the only thing I don't like about RIng central video is that it does not show status correctly sometimes, and also only three status are available there i.e. available, do not disturb and invisible; it can add more status such as Busy etc.
Apart from this everything is best here.
What problems is the product solving and how is that benefiting you?
RingCentral Video allows you many features such as Messaging, creating groups and texting, and video and audio calling which helps to connect people within an organization.
Also, it provides feature like Bookmark which helps you to bookmark the important things you may need later on.
It has also me conversation where you can note down the important thing that you may require later on and this chat is with you as the name says me conversation.


    Ayushi M.

Awesome video conferencing application

  • June 24, 2022
  • Review provided by G2

What do you like best about the product?
It is very easy to use with the familiar zoom-like UI. It enables us to connect with our clients for smooth communications and collaboration on projects. The quality of video and screen sharing features is optimal.
What do you dislike about the product?
It becomes difficult to connect phone audio with an Indian number and dialing passcode becomes tiresome. The applications also hang sometimes which affects the ongoing presentation.
What problems is the product solving and how is that benefiting you?
It is helping us in many ways including screen sharing to showcase product developments, give control to attendee to make changes in the system, conduct webinar and townhouse meetings.


    Health, Wellness and Fitness

Ring Central

  • June 22, 2022
  • Review verified by G2

What do you like best about the product?
This app is very easy to use for all video and audio calls. It allows various customizeable features and also recently learned that I'm able to send faxs using the app. Overall its a good app.
What do you dislike about the product?
I've noticed that I've gotten a lot of spam calls using this app. Don't know if this is Ring Central's fought or user error. Lastly, I do get a lot of email from Ring Central app concerning changes to my accout.
What problems is the product solving and how is that benefiting you?
RingCentral Video is allow me to make video calls and also has the feature to make audio calls as well as send apps. It interfaces with my gmail and is easy to use.
Recommendations to others considering the product:
Great platform that is easy to use


    Amritpal S.

Free account with no limit is great

  • June 21, 2022
  • Review verified by G2

What do you like best about the product?
Uptime and meeting quality in respective to audio and video
What do you dislike about the product?
Sometimes voice is low in calls so needs to fix this
What problems is the product solving and how is that benefiting you?
Calls with team to coordinate while working from home


    Marketing and Advertising

Very user friendly

  • June 15, 2022
  • Review verified by G2

What do you like best about the product?
Just a couple of clicks from your calendar and it's right to the meeting. Of all of the meeting programs that I have used this is by far the easiest. I just love it when the program works as it should.
What do you dislike about the product?
I haven't experienced any issues or seen anything missing from this product.
What problems is the product solving and how is that benefiting you?
This program has helped the company with collaboration, accomplishment, inspiration, and sharing of goals. Because the program is not buggy we are able to get into our meetings fast.
Recommendations to others considering the product:
Just use it like you would any other program, but don't worry about the bugs.