RingCentral
RingCentralReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,176 reviews
from
and
External reviews are not included in the AWS star rating for the product.
User friendly communications system
What do you like best about the product?
User friendly communications system which allows for simple call forwarding and easy to use app.
What do you dislike about the product?
Must have strong internet connection to ensure quality calls.
What problems is the product solving and how is that benefiting you?
When a sales territory is vacated or someone is in vacation/leave we can easily forward calls without issue.
Two years and still loving Ring Central
What do you like best about the product?
easy to control the phone system internally. Customer service is excellent when needed
What do you dislike about the product?
when internet goes down there is no back up for phone, but oh well. Updated require each phone to be reset.
What problems is the product solving and how is that benefiting you?
Costs savings was significant and easy to use in multiple locations.
Recommendations to others considering the product:
Get a quote and test the system. easy to use
Basic
What do you like best about the product?
Ease of use & training materials included.
What do you dislike about the product?
Basic functionlaity- detailed information unavailable.
What problems is the product solving and how is that benefiting you?
Training & performance enhancing.
Low cost VOIP system
What do you like best about the product?
Ring central allows me to have an office phone system anywhere I go. It runs on my computer, phone and i also have a phone set on my desk. It also has fax and an automated system for answering and routing calls. All this for around $50 per month. It's quite inexpensive for a business line. No matter where I go I can have my office line with me. It's more professional than using just a regular cell phone.
What do you dislike about the product?
Because the phone is VOIP it requires internet to work. Sometimes it slows down the network and connections are spotty. This occurs if I want to run a conference call and also do a screen share at the same time.
What problems is the product solving and how is that benefiting you?
Business phone system
Recommendations to others considering the product:
Consider that if you run multiple applications and try to call with ring central you need a fast internet connection. FIOS is best.
Abysmal Continuity For Multiple Line Office
What do you like best about the product?
The App for Ringcentral's mobile platform is the best I've seen in the industry. Their pricing is good for what you're getting. These are to two factors I would consider to be their strength.
What do you dislike about the product?
Ringcentral seems to 'go down' nearly monthly. If you have a multi-line large office, Ringcentral is hampered with changes and their back-end integration has so many ways to interface it begins to feel like a maze through changes and updates to their software and dashboard. Their contracts are also un-ideal. Each time you add a new ringcentral line it extends your entire contract by the original duration. If you have a two year contract and add ringcentral, it locks in all lines for that duration of time. Creating flexibility ends up feeling like a prison.
What problems is the product solving and how is that benefiting you?
Out-of-office communication is stellar. Mocking your cell phone as the primary office line is ideal for reaching clients. If you are an individual working as an independent contractor, or have a single line business Ringcentral is ideal.
Recommendations to others considering the product:
Vonage Is a better fit for Brick & Mortars on a budget that don't require multiple mobile log-ins.
Great alternative to a desk phone
What do you like best about the product?
Great quality of calls, can text, call and fax
What do you dislike about the product?
randomly will close and not open until I reset my whole computer, also sends an email every time you get a text, email, or voicemail
What problems is the product solving and how is that benefiting you?
More desk room not having to have a landline
Recommendations to others considering the product:
Great ease of use
Ring Central
What do you like best about the product?
The software allows you to scan, fax and call a client from your desktop.
What do you dislike about the product?
Having to scan in documents and then upload them in order to send fax.
What problems is the product solving and how is that benefiting you?
The service is used in an Accounting firm to fax, call and receive voicemails.
Recommendations to others considering the product:
Decent product. It gets the job done.
Lots of features and flexibility
What do you like best about the product?
The call decision tree and the ability to add my own on hold music
What do you dislike about the product?
Cost per line, I mean its 45 per line, then I have to pay more, if I want the app on more than one mobile phone
What problems is the product solving and how is that benefiting you?
The ability to send my calls to my answering service by using my app or computer. Sending and reciveing text messages with images too.
Recommendations to others considering the product:
If you have a small, medium or large company it can do everything you need it to do. They are growing and releasing new useful features every month.
Small, Powerfu and Goes Anywhere You Go
What do you like best about the product?
The most liked aspect, for me, is that they have a mobile application.This platform makes it very east for me to handle almost all of the aspects of my job in one place. Its very handy and helpful when on the go and need a lot of your information in one spot.
What do you dislike about the product?
There will be times that I get a call to my work number and it will not ring (via the app) and it will automatically send it over to my cell phone. The numbers are often new to me and or do not show on the caller id so I have NO IDEA who is calling and the best (personalized) way to answer the call.
What problems is the product solving and how is that benefiting you?
On the go productivity. Tracking of called clients. Sending / Receiving faxes.
Recommendations to others considering the product:
Making sure that the app will answer the calls without auto-forwarding them to my cell. Maybe there is a feature that I am missing or have incorrectly set up? Other than that it is a great platform.
Ring, ring
What do you like best about the product?
The RingCentral mobile app is great if you're on the go often and need to take your office line with you. I also like that I can log on to the website and read my voicemails instead of listening to them.
What do you dislike about the product?
The mobile app EATS data like a monster.
What problems is the product solving and how is that benefiting you?
Having so many phone lines without having to actually have a contact with the phone company is great.
Recommendations to others considering the product:
If you're looking to switch a large office over to VoIP RingCenteral is a great thing to consider.
showing 1,051 - 1,060