RingCentral
RingCentralReviews from AWS customer
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Easy to use, safe space
What do you like best about the product?
It's easy to use and I don't need to have an actual FAX machine in my home office. I have limited space and just emailing my faxes is great. I don't FAX often.
What do you dislike about the product?
It's probably more than I really need to spend based on the number of faxes I send/receive, but it's great to know I don't have to run to FedEX or UPS to FAX those few times.
What problems is the product solving and how is that benefiting you?
I can FAX with great ease and no machine. Faxing is no longer the cool thing to do, but I have occasional need and this fits well.
Great Way To Be Productive In and Out of the Office!
What do you like best about the product?
The ability to use the app on my iPhone and take or make a call from anywhere; also the ability to text from my work line.
What do you dislike about the product?
Sometimes the line cuts out or the transfers don't work.
What problems is the product solving and how is that benefiting you?
The ability to work from anywhere.
Recommendations to others considering the product:
Use it!
Great program!
What do you like best about the product?
Lots of features, great video quality, can text from your computer
What do you dislike about the product?
Anyone who uses the link needs to download the program before use. The learning curve is a bit steep as well.
What problems is the product solving and how is that benefiting you?
Recording meetings, clear quality, and gallery-style view are great for remote teams. This also integrates with Microsoft Office, setting up meetings within Outlook + RC is easy and quick!
Recommendations to others considering the product:
Everyone needs to be on board or it doesn’t work well.
Best Meeting App!
What do you like best about the product?
I like how easy it is to download, how easy it is to use, how quickly it loads and how it allows us to video conference, allows us to do presentations for others to follow and it's free!
What do you dislike about the product?
Sometimes the program lags, not often, but sometimes it does. For the most part, I have nothing to complain about.
What problems is the product solving and how is that benefiting you?
It has allowed us to to talk to other companies and arrange meetings to view stats on our leads and that is extremely beneficial. The connection for the most part is clear, the options for it are amazing and it has helped our company ensure we are all on track with the success of our leads.
Recommendations to others considering the product:
It is a great program to allow you to speak to other companies or employees to keep everyone on track with statistics or anything new from the company. It allows you to provide presentations effectively and for free!
Allowing all our members to join the meetings
What do you like best about the product?
We are using RingCentral to allow our remote locations volunteers to participate to the monthly meeting. We are also using it to connect with every other organizations across the country. It's easy to use, you can show a screen and people's faces and have control over microphones
What do you dislike about the product?
the installation, even if quite easy is not accessible to some of our memebers who are not very computer savy, it also requires to install a software on a compute which is not always possible for everyone (ex: office computer, etc.)
What problems is the product solving and how is that benefiting you?
Connecting with our branches all over the province. Our members can participate to important meetings without having to fly all the way here which is saving a couple of hundreds dollars each time.
Nice Meeting app to go with Softphone
What do you like best about the product?
Quick and easy setup of events plus google calendar integration.
What do you dislike about the product?
Too many window pop-outs. Would like a better dash/control panel.
What problems is the product solving and how is that benefiting you?
We utilized another meeting app that was more expensive than adding Meetings to our Ring Central phone account. It also lets us reach larger audiences than free versions.
Better than Go To Meeting but not by much
What do you like best about the product?
Integration with Microsoft Office (desktop) makes creating meetings pretty seamless. Most times the invitees don't have to install anything to join the web meeting but this seems inconsistent as other times people have told me they do have to install something to view our meeting which can be a hassle with some companies that don't allow installation of software. For the most part calls don't get dropped and they don't have outages.
What do you dislike about the product?
Support is pretty poor when there are issues it takes awhile to get a response
What problems is the product solving and how is that benefiting you?
Video and web meeting conferences for online demonstrations of our software
Recommendations to others considering the product:
Give others a try as well, such as join.me, etc.
Excellent VOIP phone
What do you like best about the product?
This application works as advertised. Company directory, calls forward to my cell when I'm away from my desk, works great with my wireless headset, and I can fax.
What do you dislike about the product?
It can be inconsistently difficult to navigate the call log.
What problems is the product solving and how is that benefiting you?
Our small business was looking for a reasonably priced, easy-to-use VOIP phone option for a remote workforce.
Recommendations to others considering the product:
RingCentral is a great all-in-one solution. In fact, it does way more than we need it to.
Simple cloud-based communications software
What do you like best about the product?
I like that RingCentral is utilized through my laptop, via my cell phone, and translated into voicemails via email and more. When I received a call on my laptop, the navigation through RingCentral made it easy to transfer calls, create a conference call, and track the numbers I received calls from.
What do you dislike about the product?
Missed calls are not registered on the soft phone in a timely manner. If I have a missed call, the soft phone may not show it for a few minutes or for a few hours. Their is no app for Windows 10 mobile and no app for Windows 10.
What problems is the product solving and how is that benefiting you?
RingCentral integrated with the Zoho CRM and allowed me to make calls through the CRM, logging my calls and providing the opportunity to document what the call was for and more.
Recommendations to others considering the product:
The softphone app can be installed on multiple computers allowing you to have, for example, one copy installed on your desktop and one copy installed on your laptop. This means that I can leave my desk and take my laptop with me and still be able to answer my phone. The softphone integrates with Outlook, so I don't have to duplicate all my contacts into another piece of software.
Many Services all in one
What do you like best about the product?
RingCentral makes our small home office sound like a large corporation, and that is just one of the reasons we went with it after researching options. I can fax from my cell phone, Office App or website and I can send mass text messages.
What do you dislike about the product?
There is a lot to learn, but it is worth it. It is a very intensive system but it is personalized.
What problems is the product solving and how is that benefiting you?
We have solved having many offices in many locations, many home offices, but we sound like a big corporation whenever a client or potential candidate calls in. We have also utilized RingCentral Meetings, conference calls, texting and faxing.
Recommendations to others considering the product:
Be prepared to learn but it is worth the effort.
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