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External reviews

98 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Gal N.

Build your workflows within minutes

  • May 20, 2023
  • Review provided by G2

What do you like best about the product?
The product experience is amazing. Super easy to build a new workflow, debug issues and publish new versions.
What do you dislike about the product?
Execution history log performance for webhooks.
What problems is the product solving and how is that benefiting you?
Build all remediation workflows for Reco SaaS Data Security alerts.

Instead of building workflow automation internally, Reco connects to many SaaS tools and focuses on context-based detection. At the same time, Torq makes remediation automation easy and customizable.


    Diego M.

Effective Cloud Operations Automation Package.

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
-Easy to Automate multiple project Cloud processes.

-Manual operation reduction tool.

-Powerful Cloud data analytics creation system.

-Functional Integration features.

-Big data manipulation is easy.
What do you dislike about the product?
Easy tools to get used and the training does not require much time and no issues on the functions and technical is amazing.
What problems is the product solving and how is that benefiting you?
-Effective Cloud operations Automation solution.

-Scheduling is perfect and time management is nice.

-Real time analytics creation tool.

-Manual operations minimization system.


    Alon M.

Torq review

  • May 16, 2023
  • Review provided by G2

What do you like best about the product?
Torq is a great automation tool that makes security proccesses and workflows easy to implement in a very secured way.
What do you dislike about the product?
We would like to see management for different projects and teams.
What problems is the product solving and how is that benefiting you?
Automating difficult processes and doing everything from one place.


    Insurance

Saves Money, Easy to use, Improves security

  • May 13, 2023
  • Review verified by G2

What do you like best about the product?
Torq integrates with everything. It has tens, or possibly hundreds, of integrations.
The low-code environment is easy to use for mid-level security engineers, and it allows senior security engineers to employ code, making the tool both easy to use for most, and powerful for power-users.
It has been reliable for the year+ I've used it.
It has a high return on investment. The product amplifies the work of our team and allows us to do much more per security engineer than we could otherwise. It's a good product to have.
What do you dislike about the product?
The pricing model is undesirable, though understandable. It's a hard product to price fairly.
More granular security controls over who can do what would improve the product.
The admin interface needs improvement.
What problems is the product solving and how is that benefiting you?
Torq automates security-related work so we can get much more done with the same number of people. Examples include
- Automatically blocking attacks at the WAF, with no human involvment;
- Monitoring Okta, GitHub, Jenkins, etc for administrative changes, and alerting Security when they happen;
- Enriching endpoint incident alerts with more meaningful data than the native application provides;
- Getting end-users to complete security and infoSec tasks.


    Computer & Network Security

Great customer support & works with many different API's

  • May 09, 2023
  • Review verified by G2

What do you like best about the product?
Ease of automating procedures for phishing playbooks to help remediate affected accounts
What do you dislike about the product?
Fewer steps to create playbooks would be helpful; the number of steps can be tedious.
What problems is the product solving and how is that benefiting you?
Automating the triage process of when users in the company click on phishing links saves plenty of time. It does help me be more productive as well.


    Paul N.

The best Security Automation Product I ever worked with !

  • May 09, 2023
  • Review provided by G2

What do you like best about the product?
Super easy to operate. I was building so little on our legacy SOAR. With TORQ, I am doing now more than 100 use cases in production ! It`s incredible ...

More than welcome to chat about my experience with their AMAZING TEAM . That`s a BIG DIFFERENTIATION from anyone on the market rigth now.
What do you dislike about the product?
I have no yet found something I dislike.
What problems is the product solving and how is that benefiting you?
I am fully automating my IAM processes, going to as little as 2 analysts for managing more than 25k users. Made my life SUPER EASY.

Also my TI enhancements are SUPER EASY NOW.

Third is my Cloud Security posture. I can actually take action on WIZ results.
AMAZING.


    Security and Investigations

NextGen Automation Tool

  • May 09, 2023
  • Review provided by G2

What do you like best about the product?
The simplicity of the product and the ablility to connect to many resources and integrations
Saves time and eliminates the need for writing scripts
What do you dislike about the product?
Only automation without Case Management options
What problems is the product solving and how is that benefiting you?
Saves time and the need of writing integrations


    Marketing and Advertising

Torq Hyperautomation succces

  • May 08, 2023
  • Review verified by G2

What do you like best about the product?
it's flexability and the time saved instead of writing scripts.
What do you dislike about the product?
nothing I dislike by now (using over a year)
What problems is the product solving and how is that benefiting you?
it solves the need to learn code. Anyone can use it simply and easily. Can be used for much more then security automation. Also the support is beyond what I have ever experienced.


    Albert Z.

Powerful and easy to get things running automation

  • May 08, 2023
  • Review verified by G2

What do you like best about the product?
Having good set of features that allows you to get started very quickly without setting environments, deal with cloud specific products but one agnostic process.
What do you dislike about the product?
In some use cases where combination of conditions are too great the readability of a workflow may be a bit cluttered.
What problems is the product solving and how is that benefiting you?
Unlike code, since all the integeations are live in the same place its much easier to reuse existing integrations when starting a new project/task.


    Information Technology and Services

Great product

  • May 08, 2023
  • Review provided by G2

What do you like best about the product?
assist in automating processes easily and without development knowledge. can save lots of hours that were spent on manual tasks. great customer service with high availability
What do you dislike about the product?
it might take some time to establish the onboarding/ integration of new systems to the scope.
What problems is the product solving and how is that benefiting you?
assist in automating processes easily and without development knowledge. can save lots of hours that were spent on manual tasks. great customer service with high availability