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Easy to use, great tool!
What do you like best about the product?
Its really easy to use and a helpful tool
What do you dislike about the product?
Logging in and finding the right channel can be quite complicated and take a while
What problems is the product solving and how is that benefiting you?
Gives students a community and boots communication
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A supercharged customer engagement tool
What do you like best about the product?
The most helpful thing about Sendbird is, that this is an all-in-one package for Customer Engagement & Customer Support tool with an Agent's login with user & access management and an SDK for mostly all code bases which helps the implementation so easier.
What do you dislike about the product?
It has all the features built-in but it doesn't feel easy to integrate other third-party systems like other ticketing and CRM systems.
What problems is the product solving and how is that benefiting you?
Our product needed a customer support tool with minium or no code solution where we can integrate with our react native code base. Send bird is only tool which we can able to get all features in plug in mode. Now we don't need to worry much about the development of Customer Support where we will focusing on the core of the product.
Sendbird
What do you like best about the product?
Sendbird is really good because students communicate with each other and we can also put up events.
What do you dislike about the product?
Sendbird is really good.
I dont think theres anything wrong with it.
I dont think theres anything wrong with it.
What problems is the product solving and how is that benefiting you?
The way it benefits us is we can upload events and everyone can see it.
Good Product
What do you like best about the product?
The complexity of implementing a messaging solution in-house is prohibitive, but sendbird makes it relatively simple. The performance is great, and we haven't experienced any downtime. The dashboard is easy to use. We have a good relationship with support, PMs, and solution architects at sendbird as well.
The new AI Chatbot feature is exciting, and the dashboard makes it easy to use and understand.
The new AI Chatbot feature is exciting, and the dashboard makes it easy to use and understand.
What do you dislike about the product?
We have had issues with the react native SDKs that have required a considerable amount of back and forth with the sendbird team (and eventually required a fix). This delayed one of our releaeses.
What problems is the product solving and how is that benefiting you?
Without sendbird it would be prohibitively time consuming and expensive to provide in app chat across users on our platform.
Elevate Your Communication with Seamless Chat and Messaging!
What do you like best about the product?
SendBird is a robust, user-friendly chat and messaging platform known for its seamless integration, reliability, and strong security. It offers extensive customization options to match your branding and a responsive support team.
This makes it an excellent choice for businesses seeking real-time communication solutions that enhance customer engagement and streamline user interactions.
Whether you're building a customer support system, social platform, or e-commerce site, SendBird's features and commitment to data security make it a valuable asset for improving your communication capabilities.
This makes it an excellent choice for businesses seeking real-time communication solutions that enhance customer engagement and streamline user interactions.
Whether you're building a customer support system, social platform, or e-commerce site, SendBird's features and commitment to data security make it a valuable asset for improving your communication capabilities.
What do you dislike about the product?
Up to this point, I haven't encountered any shortcomings with Sendbird.
What problems is the product solving and how is that benefiting you?
Sendbird addresses communication challenges by enhancing user engagement, streamlining customer support, ensuring data security, offering customization, scalability, and easy integration with our platform. These benefits have had a positive impact on our business.
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