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one of the best bpm tool
What do you like best about the product?
the way case management worked, i am using smart dispute and working great
What do you dislike about the product?
everything is very tightly coupled as special dev-ops perspective,
What problems is the product solving and how is that benefiting you?
looking for some more and clear documentation
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Pega for BPM
What do you like best about the product?
Pega's scalable and reusable platform for automating business rules is very helpful and requires relatively little technical know-how to learn and use effectively. The integrated customer journey analytics and mapping also helps to inform areas of better efficiency and identify opportunities for greater streamlining the process and automating processes to improve overall business performance.
What do you dislike about the product?
Pega's user interface is not always intuitive and can be somewhat challenging to use in the beginning. In addition, there are several classes that may be required to learn the full functionality of the product based on your specific needs and your role in using the platform. Pega has the classes segmented by role, but where it could be a challenge is if your unique role with the platform requires knowledge or training in multiple areas of the platform. The courses are an added cost, and are very helpful, but training time and expenses could be prohibitive for some organizations.
What problems is the product solving and how is that benefiting you?
We are using Pega to solve business process automation opportunities for our business, which has many, many areas that we have already identified, but we rely on the Pega journey mapping and analytics capabilities to help us identify additional and previously unknown areas of business process automation. We are also using the tool to help manage already efficient business processes, copy them, and scale them to new areas of our business rather than re-building. This saves us time, money, and resources by being able to quickly and easily copy existing processes and modify to be able to 'build for change'. This model has enabled our business to adapt and change quickly to regulatory changes in insurance as well as changes our customers and clients request.
Recommendations to others considering the product:
Consider similar platforms before deciding, for a large organization, it can make sense to have an enterprise license, but could be more expensive for a small organization.
Pega for Healthcare Product
What do you like best about the product?
Beauty of Pega is flexibility it offers and easy to use
What do you dislike about the product?
Consulting and Services costing should be looked at.
What problems is the product solving and how is that benefiting you?
Used Pega for Healthcare product and services - benefit was to have rule driven framework
Great Platform
What do you like best about the product?
I like automation tool as well as the BPM and case management tool
What do you dislike about the product?
Nothing this far, I started using this platform recently
What problems is the product solving and how is that benefiting you?
Process improvement and enhancements, plus automation.
Best Ever Product in Business Process Management Tool
What do you like best about the product?
Simplified User Interface in order to Manage the Functional Business Process Flow, combined with Ease of Development of Business Process within a Short Span of Time. Provides an Amazing Process Modification ability with Minimum Documentation even in Agile Software Development Environment. Documentation & Tools needed to develop in Pega system are easily available facilitating ease of Development.
What do you dislike about the product?
Numerous number of Configuration available in the Tool due to which development process becomes a bit confusing if the Developer is unaware of the available functions in the Application, hence it is recommended to get familiar with the various configurations available in the system.
What problems is the product solving and how is that benefiting you?
The Entire process of Business Process Creation as well as Management was simplified and Provided a Head start owing to the Already available Configurations in the Pega Tool. Unified User Interface available for Web as well as Mobile Application which has been developed using Pega Tool.
Analysts
What do you like best about the product?
User friendly, easy to use. Also something I would recommend to other business using green screens
What do you dislike about the product?
Sometimes slow. Crashes at times randomly. Can’t have multiple open at he sms time
What problems is the product solving and how is that benefiting you?
Helping clients, access to information and service
Recommendations to others considering the product:
Very easy to use and nice gui
New players
What do you like best about the product?
Easy to use interface and good design menu overall and introduce multiple new ideas , with powerful fast search to popup screen, save time and money.
What do you dislike about the product?
Big size app
Notifications management need remapping
Problem solving
Notifications management need remapping
Problem solving
What problems is the product solving and how is that benefiting you?
Time management
Recommendations to others considering the product:
New and improved platform for your clients needs , great support , intuitive and responsive.
Pega: A solid BPM platform that anyone can develop on
What do you like best about the product?
The most helpful thing about Pega platform is the number of ootb features that have been made for developers to use in their applications. Apps can be built with little to no code and are easily maintained. Clients are very satisfied with how short of an amount of time is required to build features in their application.
What do you dislike about the product?
I dislike the lack of documentation that is produced by Pegasystems.
What problems is the product solving and how is that benefiting you?
I am solving my clients problems using the Pega platform. I have developed solutions for businesses to streamline their business processes and thus make them better at what they do.
Pega platform
What do you like best about the product?
It is low code platform,which contains flows,casetypes etc
What do you dislike about the product?
It is not useful ultra large scale industries
What problems is the product solving and how is that benefiting you?
We working on Warrenty claims which was build on Pega Warrenty Frameworks, which makes our work simple. Beacause most of the rules are already created by pega itself and we are using them
Recommendations to others considering the product:
Go for it
Excellent business solution for Workflow Management
What do you like best about the product?
Simple to implement an effective business solution for workflow management
User friendly UI
simple to make configuration changes
Good support from PEGA Support team
User friendly UI
simple to make configuration changes
Good support from PEGA Support team
What do you dislike about the product?
Nothing as of now. Have used PEGA for 5 years now.
What problems is the product solving and how is that benefiting you?
Delivering effective solutions for processes taken place manually m
Creating simple and effective work flows for team to create and access a case; to work on it and close the case ultimately
Most of the things can be developed through portal so no need of excessive coding
Creating simple and effective work flows for team to create and access a case; to work on it and close the case ultimately
Most of the things can be developed through portal so no need of excessive coding
Recommendations to others considering the product:
Best suitable for workflow management
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