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Reviews from AWS customer

5 AWS reviews
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External reviews

2,601 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Saurabh S.

Experience is very good, in getting analytics of any product is very good and very good detailing

  • August 20, 2025
  • Review provided by G2

What do you like best about the product?
It is very user friendly and readily usable and very good for user.
What do you dislike about the product?
The load time is not so good, the load is very high
What problems is the product solving and how is that benefiting you?
It is usable for getting analytics for usage of the products


    Computer Software

Extremely powerful tool, the best in event-based analytics tools.

  • August 19, 2025
  • Review provided by G2

What do you like best about the product?
The response/request times are extremely satisfactory. The tool is very well-suited to use cases with a very refined UX despite a significant learning phase. The integration APIs are robust and scalable for very large volumes. The types of charts meet the users' needs.
What do you dislike about the product?
The administration section is not sufficiently developed for large organizations. The AI features cannot be executed on customizable servers (in the European Union, for example). The dashboard customization section is not comprehensive enough for advanced users.
What problems is the product solving and how is that benefiting you?
Product managers, developers, as well as anyone who needs to analyze the usage of our applications, are autonomous in performing these tasks, regardless of their technical level. This allows for analyses that would be costly and complex with SQL queries.


    Felix K.

Relatively easy to get started, powerful user journey analysis tool

  • August 19, 2025
  • Review provided by G2

What do you like best about the product?
I use Amplitude to track clicks of users across a journey, as well as the different ingress points to the journey in the first place. It was easy to get started and doesnt require lengthy tutorials. Even building your own dashboard is fairly doable if you spend a couple of hours clicking around in the tool (trial and error is my preferred way of learning).
What do you dislike about the product?
As any tool, Amplitude requires a good data base to work (sh1t in, sh1t out), and it is not super straight forward to understand whether the way you've set up your data collection is ok. It would be helpful if Amplitude provided some pointers as to when it is not (e.g. if you have used the same ID twice on different buttons)
What problems is the product solving and how is that benefiting you?
I use Amplitude to track clicks of users across a journey, as well as the different ingress points to the journey in the first place. It was easy to get started and doesnt require lengthy tutorials. Even building your own dashboard is fairly doable if you spend a couple of hours clicking around in the tool (trial and error is my preferred way of learning).


    Anushka B.

Granular Insights, Needs Easier Usability

  • August 17, 2025
  • Review provided by G2

What do you like best about the product?
I love how Amplitude Analytics allows us to slice and dice data from days to months, giving us the ability to see user interactions on a day-to-day basis. The capability to get really granular into the data is something that really helps us. Being able to check granular details such as when users might drop off or when they are most engaged helps us understand the psyche of our users. It enables us to correlate user interactions with specific times or days, which is tremendously beneficial for tailoring our strategies. This granularity in detailing helps us identify where customers might face challenges, providing critical insights into their journey. Overall, the depth of analytics that Amplitude Analytics offers enables us to make better-informed decisions and understand the effectiveness of features across different platforms, whether on desktop or mobile, ensuring that we can optimize our offerings to better meet customer needs.
What do you dislike about the product?
I think there is a bit of a learning curve with Amplitude Analytics. It's not a very self-explanatory platform. Every time I've needed to use it, I've had to rely on either a project manager or my manager to help me understand the data or user behavior. It would be beneficial if the platform were more user-friendly and self-explanatory.
What problems is the product solving and how is that benefiting you?
I use Amplitude Analytics to track feature effectiveness, gauge user engagement, and understand user behavior for targeted improvements, which enhances product offerings and user satisfaction.


    Mo O.

Amplitude makes marketing analytics easy

  • August 15, 2025
  • Review provided by G2

What do you like best about the product?
The platform is easy to navigate, understand, and find what you're looking for. Anyone can jump-in and start filtering. And, for the advanced use cases, the documentation and customer engagement/support are great.
What do you dislike about the product?
Some very advanced use cases and niche topics are difficult or could be improved, but that's also because hard problems like device stitching and session definition are, well, hard.
What problems is the product solving and how is that benefiting you?
Amplitude helps us identify what's working, what's not, and allows us to dive into areas where we're uncertain with event tagging and analytics!


    Ryah R.

Perfect trials to evaluate your app / the platform.

  • August 15, 2025
  • Review provided by G2

What do you like best about the product?
The trials it offers to figure out if its the platform for you.
What do you dislike about the product?
That not all features are available for Unity.
What problems is the product solving and how is that benefiting you?
Ease of integration with unity.


    Lars B.

Great product analytics tool with a powerful free version

  • August 14, 2025
  • Review provided by G2

What do you like best about the product?
We're just getting started with product analytics. We're not ready to upgrade yet, so we're using the free version, but it's already powerful enough to help us gain critical insights.
What do you dislike about the product?
Pricing could be a bit cheaper, but if you want to drive the Ferrari, you gotta pay for it. And the product is obviously great. The fact that account-level tracking is an extra add-on is a bit annoying, though.
What problems is the product solving and how is that benefiting you?
We wanted to start tracking adoption and retentio for the features we ship. Both on web and mobile. In addition, we needed to set up a clear event tracking taxonomy. With Amplitudes data dictionary and planning process we were able to clean up and standardize our event tracking. And with just a handful of events (2-3 per feature) we were already able to gain very interesting insights into the adoption of newly shipped features.


    Computer Software

Product Designer with Amplitude

  • August 14, 2025
  • Review provided by G2

What do you like best about the product?
Quite easy to use once you understand it, variety of charts
What do you dislike about the product?
I would love to have number of misclicks, some heatmap and session recordings. This case everything needed would be in 1 place.
What problems is the product solving and how is that benefiting you?
We define our KPIs like conversion rate or time to convert which then can be analyzed with Amplitude.


    Food & Beverages

Analytics with alerting

  • August 13, 2025
  • Review provided by G2

What do you like best about the product?
I like that Amplitude allows us to easily create funnels and segments, and most importantly, set up alerts to track key changes in our metrics. I also find the Experiments feature particularly valuable, as it enables us to run controlled tests on new features and make data-driven decisions.
What do you dislike about the product?
Sometimes alert emails received little delay which can be prompt immediately
For large historical data funnel takes long time to populate and sometimes page not rendered.
What problems is the product solving and how is that benefiting you?
Amplitude helps us understand daily user behavior, particularly identifying where users drop off by analyzing funnels. We can create segments to trace user journeys, which is extremely useful for debugging and resolving issues quickly. Additionally, the A/B experimentation feature allows us to test new features effectively and make informed decisions on improvements based on real user data.


    Computer Software

Intuitive & easy to use

  • August 13, 2025
  • Review provided by G2

What do you like best about the product?
Very easy to understand conversion rates between experiences, great analytics to understand user personas.
What do you dislike about the product?
No such thing comes to mind, great to integrate with our panels
What problems is the product solving and how is that benefiting you?
Customer experience conversion