Amplitude Digital Analytics Platform
Amplitude AnalyticsExternal reviews
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product analytics software for web and mobile
What do you like best about the product?
Go beyond metrics like pageviews and clicks. See every path users take in a single view and zoom in to understand the context and intent behind their actions.
What do you dislike about the product?
360º-view of behaviors across the platform is not there
What problems is the product solving and how is that benefiting you?
product analytics software for web and mobile
Amplitude is a great platform for all business departments to leverage analytics to make choices.
What do you like best about the product?
How easy it is to teach others who don't have a deep knowledge of analytics.
What do you dislike about the product?
Restrictions on features, cost, slowdowns.
What problems is the product solving and how is that benefiting you?
Amplitude provides sufficient analysis for all departments to have a deeper understanding into what the Analytics team comes up with. They can even use the program itself to get a satisfactory sample size of data, that they can query to their own liking.
AA Review
What do you like best about the product?
There were plenty of walk through videos on their website explaining how to use their software. They were simple and easy to follow.
What do you dislike about the product?
Upon installing the software, it was not compatible with Windows 7 and I had to call someone for help. Took some time to fix the issue.
What problems is the product solving and how is that benefiting you?
Our operations department was looking at run time issues with their equipment, and the data was analyzed to find when shutdowns occurred and to help us figure out why.
Great experience but requires extensive set up
What do you like best about the product?
The ability to download CSV files after filtering the data
What do you dislike about the product?
The set up required to get it up and running
What problems is the product solving and how is that benefiting you?
Analytics of existing data for business insights.
Digital Marketing Anaylsis made easier
What do you like best about the product?
We currently implemented Amplitude into our CRM tool and having our user data implemented into our analytics tool has made understanding what's working in our marketing much easier
What do you dislike about the product?
When looking at the user path, sometimes it's difficult to understand visually where the user drops off
What problems is the product solving and how is that benefiting you?
Effectiveness of discounts, and marketing
Democratized data analysis
What do you like best about the product?
Ability to share and collaborate. Create a dashboard for personal use, and/or publish it to the whole organization so everybody else doesnt have to start from 0.
What do you dislike about the product?
Doesnt cater well to the enterprise use case as much, but can work well if we spend time configuring and connecting data sources.
What problems is the product solving and how is that benefiting you?
Our company wasn't as data driven as I wanted to and it was party because data was tough to source and analyze. Amplitude made it easier to source insights and then share with the entire company.
Fast and furious
What do you like best about the product?
We have been using Amplitude to better monitor our customers' log so that we can serve them better. We used to use another similar product, but Amplitude is more better than the previous one. It provides fast query so that our CS can be more responsive. The results provided by Amplitude is also very visual and cognitive,
What do you dislike about the product?
There aren't much dislikes about Amplitude. If we would have to point one out, it would be that we have to communicate with the Amplitude team using English. We are a Korean company, so sometimes we have trouble communicating if the members of our company's Overseas Projects Team are missing. Still, this is actually something fundamental (as Amplitude is an overseas company from the standpoint of our company). And since we have a good Overseas Projects Team, we don't actually have much difficulties communicating with Amplitude.
What problems is the product solving and how is that benefiting you?
To swiftly view events (including user agent, device information etc) related to a certain user in the order of time
To easily extract and analyze certain user groups
To conveniently share information (Slack, email, etc)
To easily extract and analyze certain user groups
To conveniently share information (Slack, email, etc)
Recommendations to others considering the product:
Competitive with a reasonable price
The best mobile analytics service
What do you like best about the product?
Ease of use
Great customer support
Ability to drill down to individual users
Easy raw data access via Redshift
Great customer support
Ability to drill down to individual users
Easy raw data access via Redshift
What do you dislike about the product?
Merging users on different devices is hard to replicate in the raw data.
It's not cheap.
The chart optics are not very customizable.
It's not cheap.
The chart optics are not very customizable.
What problems is the product solving and how is that benefiting you?
Mobile app business intelligence. Amplitude helps us understand our users better and optimize our app experience for them.
User friendly experience
What do you like best about the product?
The tool is extremely user friendly. The documentation is easy to understand. The support is fairly quick.
What do you dislike about the product?
The date selection is only 365 days. The product has been live longer than that.
What problems is the product solving and how is that benefiting you?
Behavioral cohorts. Creating user buckets made my analyses fairly easy. User paths are helpful in tracking the exact journey of the user and helps me track the drop offs
Recommendations to others considering the product:
Easy access to the sql tab would be helpful
Amplitude for Mobile Games Analytics
What do you like best about the product?
I like that I can easily compare multiple different data sets and use formulas to express ratios and the like. I also like that the interface makes it a breeze to add WHERE and GROUP BY clauses, and really adds in the speed of chart creation and gaining quick visual insights.
What do you dislike about the product?
I don't seem to be able to create charts that combine data of an app across multiple platforms, so for instance I can't use Amplitude to create overview dashboards related to how an app does on iOS, Google Play and Amazon combined.
What problems is the product solving and how is that benefiting you?
The speed to meaningful visualization without requiring backend engineers running complicated queries has been our biggest benefit from using Amplitude. Via custom events we can analyze how users interact with certain features, react to newly introduced features, and we're able to correlate that with install sources thanks to the integration of Amplitude and our attribution partner.
Recommendations to others considering the product:
If you like to make a lot of custom dashboards, Amplitude makes it a quick and effective process.
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