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Amplitude Digital Analytics Platform

Amplitude Analytics | 1

Reviews from AWS Marketplace

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External reviews

2,258 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Hospitality

Great user experience

  • October 08, 2019
  • Review provided by G2

What do you like best about the product?
I really like that its really easy and intuitive to visualize a ton of data. You don't need to be an analytics expert to be able to see the basics of your conversion funnel, main customer segments, etc. Also really appreciate that they're constantly adding new features and functionality! Really been liking the Pathfinder functionality recently to track where our customers go after hitting errors.
What do you dislike about the product?
Our company funnel is fairly flat so some of the prediction tools aren't as helpful. I also wish there was a way to determine conversion for back to back events, versus steps within a given time frame.
What problems is the product solving and how is that benefiting you?
We use Amplitude to look at what our customers are doing in our app, where we're losing people in a conversion funnel, and especially for a/b test result analysis and segmentation.


    Education Management

Great analytics tool

  • October 08, 2019
  • Review provided by G2

What do you like best about the product?
The user interface and how powerful it is to use
What do you dislike about the product?
It takes some time to learn how to get the most out of it
What problems is the product solving and how is that benefiting you?
Cohort analtysis, north star metric tracking and conversion funnels


    Financial Services

Beautiful visualizations with impactful data

  • October 08, 2019
  • Review provided by G2

What do you like best about the product?
Allows us to easily funnel users and understand where they're dropping off or having difficulty with our platform. Visualizations are easy to build and understand, and easy to share.
What do you dislike about the product?
It's a little more difficult/less intuitive to build more complicated visualizations or do custom calculations or modifications with the data within the visualizations.
What problems is the product solving and how is that benefiting you?
Amplitude helps us understand our user conversions and better understand how users are interacting with our platform so we can build better services.


    Pavlo R.

It works well after initial dashboard setup

  • October 08, 2019
  • Review provided by G2

What do you like best about the product?
Ability to easily see individual users on funnels, avg time spikes, retention, etc.
Right side panel (like in Mixpanel) would be better, but still amazing feature.
What do you dislike about the product?
Can't create custom events when build funnels. E.g. I have two events happening on the map: `[Map] Choose store` or `[Map] move-zoom`. I want a funnel which includes any event -> any map event.
I should create custom event for that. There is no 'OR' or name includes 'Map'.
What problems is the product solving and how is that benefiting you?
Passively track all events for the app and find answers when questions appear.
Actively track new features, a/b tests, ads.


    Gayatri R.

Clean and easy to use interface

  • October 08, 2019
  • Review provided by G2

What do you like best about the product?
I'm a new PM and absolutely love how easy it is to get product metrics and data fast. Recently, with the daily emails, I noticed a spike in usage (5-8X normal daily usage) and I was able to use the tools in Amplitude to track down the specific customers causing this spike.
What do you dislike about the product?
It's a little difficult to get started, I struggle to understand the power of the tool and wish I could become an Amplitude ninja soon.
What problems is the product solving and how is that benefiting you?
Tracking usage data and API calls across a few products within a portfolio. Recently, with the daily emails, I noticed a spike in usage (5-8X normal daily usage) and I was able to use the tools in Amplitude to track down the specific customers causing this spike.


    Chris N.

Best tool for true product analytics

  • October 08, 2019
  • Review provided by G2

What do you like best about the product?
Behavioral cohorts. being able to analyze based on behavior is key
What do you dislike about the product?
I find the process of creating dashboards to be somewhat limiting and challenging to convey all of the information that I want to continually monitor
What problems is the product solving and how is that benefiting you?
Our clients like to make decisions just based on their guts Amplitude helps us back up decision making with facts


    Telecommunications

Appreciate Amplitude and their desire to help!

  • October 08, 2019
  • Review provided by G2

What do you like best about the product?
I love that so many of the reports are available with virtually no work whatsoever. The same work would take SQL mastery and much time to deliver less than stellar results. Also, the customer support is super resourceful. Really feels like they want us to succeed!
What do you dislike about the product?
I dislike the way my company has adopted use of Amplitude b/c we have tons of different event names/attributes - different naming conventions etc. I think a lot of the difficulty stems from the haphazard way in which we implemented the platform and the lack of adherence to best practices, which in an ideal world Amplitude could validate before we went to production.
What problems is the product solving and how is that benefiting you?
We are able to understand our user base, its size and different segments; if features are working or not working, to determine where users may be getting stuck within a certain flow, etc.


    Transportation/Trucking/Railroad

very useful

  • October 08, 2019
  • Review provided by G2

What do you like best about the product?
I love the funnel analysis and the ability for ab tests
What do you dislike about the product?
retention analysis is a bit confusing and not intuitive
What problems is the product solving and how is that benefiting you?
I use it to track user funnel and find the dropoffs and analyze the ab test


    Computer Software

Amplitude

  • October 08, 2019
  • Review provided by G2

What do you like best about the product?
Amplitude provides a lot of insights into our user funnels.
What do you dislike about the product?
The downsides of Amplitude analytics is that sometimes we hit the cap for logging too many events!
What problems is the product solving and how is that benefiting you?
Discovering issues in our user funnels


    Financial Services

Straightforward and smooth analytics experience

  • October 08, 2019
  • Review verified by G2

What do you like best about the product?
Ease of creating dashboard and quickly searching for user sessions
What do you dislike about the product?
Missing a mobile experience in order to use the platform easily on the go
What problems is the product solving and how is that benefiting you?
Debugging user issues based on user sessions