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Reviews from AWS customer

5 AWS reviews
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2,601 reviews
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4-star reviews ( Show all reviews )

    Retail

Real time web data analysis

  • July 18, 2025
  • Review provided by G2

What do you like best about the product?
It is quite intuitive to use, but most importantly, the visuals look nice and polished. It is easy to share content, and the contract allows multiple users to interact at a flat rate
What do you dislike about the product?
Integration with cloud data sources is missing or difficult to set up.
What problems is the product solving and how is that benefiting you?
We are tracking how many page views we get, and more importantly understanding how the user interact with the different flows


    Prabhav P.

Good experience for begineers

  • July 17, 2025
  • Review provided by G2

What do you like best about the product?
Very user friendly and easy to understand for someone with limited tech backfground
The fact that you can create notebooks with notes in addition to charts is also very very cool
What do you dislike about the product?
The academy courses could be more fun and engaging
What problems is the product solving and how is that benefiting you?
Showing what my trial conversions are


    Renata G.

Use for Marketing campaigns

  • July 15, 2025
  • Review provided by G2

What do you like best about the product?
It was the first tool we used to clearly identify the marketing sources of our users. This brought a significant advancement in our data analysis and helped better connect media efforts with product results.
What do you dislike about the product?
What I like least is that, despite being a powerful tool, setting up custom events and ensuring data consistency can be a bit complex, especially when we rely on integration between areas. Sometimes, I also miss a more direct visualization for funnel analysis with multiple marketing variables.
What problems is the product solving and how is that benefiting you?
Amplitude has been helping us solve an important problem of lack of visibility over the user journey, especially in the initial acquisition stage. Before, we couldn't clearly connect marketing sources to behaviors within our digital environment.

With the tool, we started to understand which channels really generate engaged users, identify drop-off points in the funnel, and thus we are able to make more precise decisions about media investment. This also helps in budget allocation and campaign optimization, based on real behavior data, and not just click metrics.


    Computer & Network Security

It is a great tool not only to track usage but to later analyze data and create reports

  • July 14, 2025
  • Review provided by G2

What do you like best about the product?
I love the Chrome extension that allow non-technical people to understand which events are being sent and which data is being tracked.

It's also great how can you manage your events and props, making it possible to later merge them
What do you dislike about the product?
That there is no way to track all user interactions. There are other services that allow to track every on click for the user and later convert it to events.
That would be useful because very often we forget to add tracking to an event and when we add it there's no way to know how many times it was triggered in the past.
What problems is the product solving and how is that benefiting you?
Understanding how are our users interacting with our application and taking product decisions based on that.
If a functionality is never used then we either remove it or make it more visible
If there are two different ways to achieve the same result, then we keep the most used one


    Logistics and Supply Chain

Great for Tracking, Not So great for In-Portal Analytics

  • July 10, 2025
  • Review provided by G2

What do you like best about the product?
Organization of data and defining and implementing data infrastructure is super easy
What do you dislike about the product?
I have to export data to perform almost any analysis, which becomes an additional cost. The in-house data analytics tools are subpar, in my opinion
What problems is the product solving and how is that benefiting you?
Product usage tracking makes it easy for us to track experiment and feature success


    Diksha C.

Very easy to use and understand even for a beginner

  • July 10, 2025
  • Review provided by G2

What do you like best about the product?
I like the interface as it feels very spacious yet many features are present.
Also, I feel it's designed with growth and engagement in mind, which makes it easy to map out user journeys, conversion funnels, and retention cohorts without needing SQL.
I particularly like features like 'Event segmentation' & 'Retention Analysis' which help teams quickly identify behavioral patterns and drop-off points.
What do you dislike about the product?
While Amplitude is powerful, there are some limitations. One of the main challenges is that customization at scale can become complex - for instance, insuring clean implementation requires strict discipline, or else analysis gets messy.
Also, historical backfilling is limited, so if something wasn't instrumented correctly from the start, fixing it retrospectively isn't always possible.
What problems is the product solving and how is that benefiting you?
Amplitude helps me solve the core challenge of understanding user behavior at a granular level across the creative journey in Adobe Express. From onboarding to template usage to export actions, I can track how different users segments interact with the product and identify where they are dropping off or getting valued.
It solves the problem of product blindspots - where traditional metrics like MAUs or session time might not tell the full story. With Amplitude, I am able to break down engagement into behavioral cohorts, analyze retention by use case and prioritize features based on actual impact


    chuntcha c.

Clear visuals with diagrams, but difficult navigation

  • July 09, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate the clarity of the detailed visualizations for each diagram type in Amplitude, as well as the variety of metrics available.
What do you dislike about the product?
My team and I consistently have difficulty logging in to new shared dashboards in Amplitude. The login process is quite confusing, and it’s unclear why there are different login methods for accessing various dashboards with the same account.
What problems is the product solving and how is that benefiting you?
It provides reliable data to track usability for validating the UX design.


    Carlos C.

Super complete analytics software

  • July 09, 2025
  • Review provided by G2

What do you like best about the product?
It allows me to keep track of different KPIs by myself.

I am a product designer ans I am able to generate dashboards by myself in a very easy way
What do you dislike about the product?
I think it's more related to the data structure built by the data team at my company, but soemtimes it gets really hard to find exactly the event I am looking for
What problems is the product solving and how is that benefiting you?
It helps me a lot when sharing my squad progress (on a weekly basis) with stakeholders. It's the tool we use to measure our success


    Kajetan W.

Great and multi-purpose analytics tool

  • July 08, 2025
  • Review provided by G2

What do you like best about the product?
Amplitude replaced Google Analytics for us, it's easy to use, fairly easy to implement and it's a single source of truth for us about our marketing and product efforts.
What do you dislike about the product?
It's not the best for some marketing activities and the pricing cold be better. For example we decided to turn off "Session start" event because it would consume to much of our data.
What problems is the product solving and how is that benefiting you?
We measure experiments in Amplitude, track conversion of every step of the product and analyze user paths and behaviours.


    Chloe D.

Ambitious tool, but there's room for improvement

  • July 07, 2025
  • Review provided by G2

What do you like best about the product?
Most things are laid out in a pretty easy-to-follow manner. Ample educational resources to show how clients can use the tool better.
What do you dislike about the product?
There were limitations to how much we can segment users based on behavior. Some more advanced filtering/processing had to be done outside of amplitude via multiple workarounds.
What problems is the product solving and how is that benefiting you?
I acted as a liason between the Product + Marketing team to create email workflows based on user action captured on Amplitude. Using the Hubspot x Amplitude integration as well as their webhooks capabilities, we were able to pretty quickly draw up email campaigns to support user journeys.