Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Heap works!
What do you like best about the product?
Great interface. Easy access to data. Helpful training.
What do you dislike about the product?
It's hard to navigate to saved pulls sometimes.
What problems is the product solving and how is that benefiting you?
Great way to make data more accessible through easy user interface.
Recommendations to others considering the product:
Make sure to demo it as much as possible and see if you feel that creating charts is intuitive. I felt that it was a bit of a learning curve.
- Leave a Comment |
- Mark review as helpful
Heap offers superior event-based data from digital experiences
What do you like best about the product?
I like the event and user focus of the analytics. It makes more sense to look at journeys rather than simply metrics.
What do you dislike about the product?
I am often asked by my customers for "time spent on" metrics, so if those could be incorporated that would be very helpful. Also, if we had different formats for export and sending reports via email where the visualizations are better for those not as data literate.
What problems is the product solving and how is that benefiting you?
I am getting a better picture of how users travel through our website and use our digital products. I have begun to identify what events precede customer churn and insert interventions to try and retain the customers.
Thank you Heap!
What do you like best about the product?
I love the views, I love how you can easily swap out the channel to assess growth in different areas. I also love that Heap easily lets you filter between different
UTM sources, different channels, and different creative terms. Heap is able to display the data in multiple forms. I love being able to toggle between the graph, chart, and table views. Something else that's super helpful about Heap is that you can easily view data in different windows of time. You can set your look back window to 7 days, 30 days or choose your own custom window. Heap makes it really easy to share reports between team members and save reports for team members to reference later on.
UTM sources, different channels, and different creative terms. Heap is able to display the data in multiple forms. I love being able to toggle between the graph, chart, and table views. Something else that's super helpful about Heap is that you can easily view data in different windows of time. You can set your look back window to 7 days, 30 days or choose your own custom window. Heap makes it really easy to share reports between team members and save reports for team members to reference later on.
What do you dislike about the product?
It's a bit of a steep learning curve, it isn't as user-friendly as I hoped. Because it took me a little while to get a good handle on Heap I wish there were more tutorials or maybe even a chat function where I could speak to a representative about a problem that I'm having and they would be able to help me. I have contacted Heap via email before when I was having a problem and needed further assistance and while they were really helpful it would've been great if I could've gotten a more immediate answer. Something about Heap that could definitely be improved is the loading speed. I feel like Heap occasionally crashes or takes a really long time to load. Faster loading speeds would be great for getting access to data more quickly and to be able to make business decisions in real time.
What problems is the product solving and how is that benefiting you?
I'm able to see metrics in real time and make business decisions quickly and efficently based on Heap data. The beneifits that I've realized with Heap is that I can marry Shopify data directly with Heap so I can see revenue metrics and assess the performance of each place in our marketing funnel. I'm able to solve problems like garnering data that I wasn't able to tap into in other places and really get to the root of performance in each of our channels.
Recommendations to others considering the product:
Heap is so helpful to assess data quickly and easily. It has supported me in so many business decisions and I'm grateful to have it at my fingertips!
Valuable platform for analyzing user data and trends
What do you like best about the product?
Flexibility to view and analyze data in a variety of ways/dimensions
What do you dislike about the product?
The initial setup is a bit time consuming
What problems is the product solving and how is that benefiting you?
Better predictive analytics of our customers
Recommendations to others considering the product:
Take it for a test drive
Better than Heap & Mixpanel
What do you like best about the product?
Combines the powers of HotJar and Heap into a single tool. It's much better at identifying users from sessions out of the box than either Heap or Mixpanel. We moved our survey from Iterable and into Auryc and increased the response rate by 800%
What do you dislike about the product?
The usability of existing features could be improved. I would like to see them build on the qualitative analysis side of things, as well.
What problems is the product solving and how is that benefiting you?
Tracking conversions, running intercept surveys, debugging issues with the user experience.
Raving fans at Cox Automotive
What do you like best about the product?
Auryc has been invaluable for our Research and Analytics team here at Cox Automotive. We've historically run a lot of analyses and A/B tests to quantify the "what" of user behavior and Auryc has really allowed us to begin to understand the "why" component that we had been missing.
The customer service with Auryc has been top-notch. Amod and team have always been there to demonstrate Auryc's capabilities or to run educational sessions. This has really allowed our Research & Analytics team to maximize the value we're getting out of this tool. The Auryc team has also flagged issues within our Google Analytics implementation that we did not know about.
The customer service with Auryc has been top-notch. Amod and team have always been there to demonstrate Auryc's capabilities or to run educational sessions. This has really allowed our Research & Analytics team to maximize the value we're getting out of this tool. The Auryc team has also flagged issues within our Google Analytics implementation that we did not know about.
What do you dislike about the product?
Would appreciate more permission flexibility, more of an emphasis on bookmarks within the UI.
What problems is the product solving and how is that benefiting you?
As mentioned above, we've historically run a lot of analyses and A/B tests to quantify the "what" of user behavior and Auryc has really allowed us to begin to understand the "why" component that we had been missing. We've also been able to run cross-product A/B tests that historically have not been possible due to Google Analytics tracking limitations.
Recommendations to others considering the product:
For session recording software, I really think Auryc outperforms the competition. Their customer service ensures your implementation and data collection is accurate and they bring up insights and issues our Research & Analytics team hadn't considered.
Auryc is the best - an invaluable tool for smart insights and campaign management
What do you like best about the product?
Auryc integrates with Segment, so you can easily track events and behaviours by user trait, even better you can actually create events in Auryc directly which is really cool, and these can run along side Segment.
Setting up funnels, plus path and goal analysis means we can see how people are engaging with the site, download users lists for emails, and even watch session so we can see exactly what users are doing.
The best thing is the Auryc team are so easy to work with and always responsive.
Setting up funnels, plus path and goal analysis means we can see how people are engaging with the site, download users lists for emails, and even watch session so we can see exactly what users are doing.
The best thing is the Auryc team are so easy to work with and always responsive.
What do you dislike about the product?
Nothing - it's simpler than GA and the support team are much easier to work with. I would recommend Auryc everytime.
What problems is the product solving and how is that benefiting you?
Seeing where people are dropping out of the conversion funnel, tracking performance by cohort. We have recently launched our site, but already working with Auryc has enabled us to improve conversion, optimise our registration flow, and directly contact customers who have lapsed.
Be smarter, use Heap
What do you like best about the product?
Heap is very user friendly software, that has enabled me to bring more in my pipeline line and thus it has positively affected my sales and marketing department. Through Heap until now I am capable of grabbing numerous customers and have turned them in lead generation. It is very simple to use application, which offers effective visualization. Heap has opened new doors for me to understand the market trend and taught me the easy launching of my products as well.
What do you dislike about the product?
Much technicality is associated with Heap no doubt it provides effective reporting but too m nay graphs gives a bulky appearance which led to work difficulty. Moreover I really have some issues about the segmentation, which leads to difficult set up of an event. These things should be sort out.
What problems is the product solving and how is that benefiting you?
I always have the clear idea, when why and who approached my product as it offers me clear and transparent insight view of my entire working. Heap has become my every day necessity for ensuring the complete data set. In Addition its installation ad and customization is very smooth.
Recommendations to others considering the product:
This software is very helpful for the newly establish business. It will provide you a smooth path for your growth. Through all the data that it grabs about the customers detail, I assure you that you would be able to punch the orders. Thus I see it as universal platform for the small to medium size business.
Follow up and get to know new clients in depth.
What do you like best about the product?
I don't worry about the idea of creating a customer acquisition plan from the beginning because Heap helps me do it. It has results prediction functions where the tool is based on the search of success and failure probabilities according to the event to be analyzed. It automates several marketing processes.
What do you dislike about the product?
The price is high, there may be a dilemma in acquiring it. However, take a risk and you will see good results.
What problems is the product solving and how is that benefiting you?
Heap has been a fantastic tool for us, with the necessary integration it is a lethal weapon to achieve automated processes for tracking events and customers. Not only can we track events, we have also created them from scratch, it has the necessary tools to do so. We have a wide variety of fields in advertising and marketing.
Recommendations to others considering the product:
The ROI is the doubt it causes because of its price, however if you do things very intelligently, I am sure it will be very easy to recover the investment. Besides that Heap covers a wide field in general marketing. Very important to note that Heap has long term subscriptions. I am satisfied.
heap optimizer job.
What do you like best about the product?
Incredible how you can work in software in a detailed way, the database covers all the information of the company, now they are much more consolidated and you can also analyze software in order to know if it is working optimally or not.
Its analysis tools allow us to find any type of errors and work in a much more complete way in order to notify and improve these problems, it allows us to observe data such as payments, sales, analysis, software all through a single system.
Its analysis tools allow us to find any type of errors and work in a much more complete way in order to notify and improve these problems, it allows us to observe data such as payments, sales, analysis, software all through a single system.
What do you dislike about the product?
I definitely do not have any negative points in this regard. I find it very good service, it can improve, the upload of information since the analysis can be very slow or other general characteristics such as optimization avoid freezing your work, however the Heap service works well And it has been a radical change.
What problems is the product solving and how is that benefiting you?
It has no problem to analyze the entire company, following problems with our database manually and changing it to a complete one in the cloud can be problematic since we know the errors that this leads, for this reason Heap takes this problem and optimizes our company, showing duplicate data, errors, payments, sales, software a general analysis and graph to easily notice the problems. Heap is one of the best possible solutions and has maintained data protection and constant analysis, I like the tools, they are varied and they work together to give results.
Recommendations to others considering the product:
In summary, Heap services has been a radical change because it has worked, I do not have any kind of problem, it makes reports, it keeps the whole company connected and optimized in order to avoid annoying errors that damage the functionality of the company.
showing 651 - 660