New Relic: the Observability Platform
New RelicExternal reviews
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New Relic Infrastructure gives good visibility over deployed hosts
What do you like best about the product?
It's easy with New Relic Infrastructure to quickly spot where there are problems in your deployed infrastructure. The tabs let you drill down into Hosts, Network, Storage, Processes, and Inventory. The ability to save filter sets make it a breeze to quickly set up custom collections of hosts, and the ability to create filter sets based on TAGs in your Amazon deployed fleet allows quick separation between environments.
One particularly useful feature was in Inventory, it quickly identified whichi hosts
One particularly useful feature was in Inventory, it quickly identified whichi hosts
What do you dislike about the product?
New Relic used to offer the ability to inspect machine metrics via the APM product, but moving this into a separate breakout Infrastructure product increases our costs. In fairness, the Infrastructure product is much more comprehensive.
If you don't use packages to deploy your software, then the Inventory tab may not give you as much value.
If you don't use packages to deploy your software, then the Inventory tab may not give you as much value.
What problems is the product solving and how is that benefiting you?
It's very fast to drill down into problems with your deployment using Infrastructure. If any of your hosts are in an error condition, you can quickly filter to just the error-reporting hosts. The ability to save filter sets make it a breeze to quickly set up custom collections of hosts.
Recommendations to others considering the product:
Consider carefully whether you need New Relic on ALL your hosts or not. The pricing is such that it's expensive to measure all the machines.
Good APM tool
What do you like best about the product?
It is very easy to configure. I can see the results in Newrelic page very quickly
What do you dislike about the product?
If something goes wrong the whole app goes down
What problems is the product solving and how is that benefiting you?
Getting metrics of my Java app
APM is an important tools for your Enterprise Java App
What do you like best about the product?
This tool kit provides important insight about your Java Apps. Without it, there is no where to tell where the problem is.
What do you dislike about the product?
This software can be slow when it load data and draw the charts for you to analysis.
What problems is the product solving and how is that benefiting you?
To figure out why Java apps slow down and crash.
Pretty good
What do you like best about the product?
Customizable panels and dashboards are great for sitting is just what we need.
What do you dislike about the product?
Documentation is rough and they keep adding it changing stuff. It's hard to keep up or even know what you "need"
What problems is the product solving and how is that benefiting you?
Monitoring our infrastructure and automatically alerting
Amazing product, provides great visibility
What do you like best about the product?
New relic APM provides our organization with great visibility and helps us in developing our services quickly and improving quality
What do you dislike about the product?
Very little visibility on issues outside applications (memory usage, cpu, etc)
What problems is the product solving and how is that benefiting you?
Lowering our error rates and providing better reliability to our clients
New relic
What do you like best about the product?
Close to real time dashboard display application metrics
What do you dislike about the product?
The long time to load when clicking around the metrics dashboard
What problems is the product solving and how is that benefiting you?
Performance issue,
Commendable Solution
What do you like best about the product?
Ease of implementation, adaptable to current and future requirements. Change implementation is easy.
What do you dislike about the product?
New relix is a comprehensive toolwoeks well in most of the scenarios, could have been agentless.
What problems is the product solving and how is that benefiting you?
Reporting KPIs on custom dashboards
Nice package, but hard to export data for later comparison.
What do you like best about the product?
Well-organized, almost live views into system capacity.
What do you dislike about the product?
Inability to export charts for permanent storage.
What problems is the product solving and how is that benefiting you?
Load/performance testing and monitoring. So far we've been able to debunk false assumptions about what the system is actually doing.
Applocation Monitoring
What do you like best about the product?
I really like the interface for monitoring web applications.
What do you dislike about the product?
I don't have any dislikes expect for the speed of it; although my machine could be the culprit of this.
What problems is the product solving and how is that benefiting you?
I recently deployed an ms office rollout and this tool made its analytic monitoring fairly easy and usable.
Recommendations to others considering the product:
N/A
Expensive, but not many options compare to its flexibility
What do you like best about the product?
We love it's error tracing capabilities -- it lets us know when anything is broken without having to monitor logs, which our QA team uses extensively during testing / when looking into and reproducing production issues. When you're a paid subscriber, it provides extensive trace detail on exactly where your application is slow in production environments, without the performance tracing slowing down the application. It also gives you a good sense of what your customer is experiencing with your application without having to rely on customers complaining that things are slow or broken.
What do you dislike about the product?
New Relic has moved a lot of features that used to be free into paid tiers. Their pricing structure is unnecessarily expensive because it's per server or per container pricing. Unfortunately, a modern application is bound to have several servers that host the same application behind a load balancer. Since we don't use containers, that forces us to decide whether we want the pro features, or want to limit our scalability; we wish the pricing was per-application instead. So far we're stuck on the free edition as a result.
What problems is the product solving and how is that benefiting you?
We needed a way to identify performance bottlenecks that might only show up in production environments without having to replicate the entire setup and load characteristics of production in a test environment. New Relic's ability to profile applications in production helps with that. We also needed a way to easily triage issues that happen in production environments, which New Relic's error tracing and error analytics does natively. That significantly reduces the amount of research we have to do when something is not working / customers report issues.
Recommendations to others considering the product:
Balance the size of your application and user base against their hefty per-server pricing. Their free offering is on its way out, leaving only the paid option. Consider whether you have the money to afford a pro subscription for the number of servers you currently have, as well as the for servers you expect to have in about 1-2 years. If you have the money, there's nothing out there quite like New Relic and it's worth the investment.
On the other hand, if you don't have the money on hand for that, going pro is going to limit your scalability, and the free edition is not going to provide you with the data you need. So, in that scenario, it might not be worth integrating into your application and you'll probably want to get by with something less capable and less expensive.
On the other hand, if you don't have the money on hand for that, going pro is going to limit your scalability, and the free edition is not going to provide you with the data you need. So, in that scenario, it might not be worth integrating into your application and you'll probably want to get by with something less capable and less expensive.
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