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New Relic: the Observability Platform

New Relic | 1

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External reviews

443 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Venkat M.

Newrelic for monitoring

  • February 22, 2024
  • Review verified by G2

What do you like best about the product?
Newrelic is one of the great modern monitoring tools available in the market.
What do you dislike about the product?
The learning curve to understand the NRQL compared to other vendors via tags.
What problems is the product solving and how is that benefiting you?
New Relic helps to solve our system load and adjust our autoscaling capabilities in kubernetes clusters.

    Computer Software

Solves engineering needs well, product - not so much

  • February 20, 2024
  • Review verified by G2

What do you like best about the product?
It is super useful for engineering needs as it provides end-to-end visibility of the system overall. You can monitor performance, use it to troubleshoot and diagnose any problems, and it does well with alerts and notifications when something is starting to fail.
What do you dislike about the product?
As a PM, I want to be able to have an integrated platform that not only encompasses visibility from back-end/system perspective, but combines it well with RUM. However current RUM functionality and options are limited and do not serve our needs.
Also, the UI/UX is not super intuitive or easy to use, and would require a steep learning curve esp. when onboarding other team members.
What problems is the product solving and how is that benefiting you?
New Relic is constantly expanding their toolbox and adding new functionality and useful features (ever-evolving). It is staying up-to-date on latest trends and supporting arising needs (like AI).

    Retail

New Relic - Monitoring

  • February 15, 2024
  • Review verified by G2

What do you like best about the product?
It is very application team friendly where they can gather the stats of database very easily
What do you dislike about the product?
It is not DBA monitoring system where we need to enhance few things to configure.
What problems is the product solving and how is that benefiting you?
It is helpful for alerting the metrics where we can action immediately

    Food & Beverages

Amazing Product, Complicated to Manage, and Expensive

  • February 13, 2024
  • Review verified by G2

What do you like best about the product?
Amazing view of all your infrastrucutre through distributed tracing and custom ids.
What do you dislike about the product?
Cost: The tool itself is very expensive per user, it will happily ingest all the data but restrict access to that amazing data if you don't pay up.
Setup: Each connection is unique, the guided installs work mostly, but do not explain how to hook this into 12 factor apps.
What problems is the product solving and how is that benefiting you?
How do we make sure prod keeps working.

    Ankita S.

New Relic

  • February 05, 2024
  • Review provided by G2

What do you like best about the product?
I really like services provided by New Relic like APM,Alerts and AI,Dahboards.
What do you dislike about the product?
documentation is not up to date and it is costly.
What problems is the product solving and how is that benefiting you?
With thw help of New Relic I am able to monitor my app and infrastructure with the help of it I am able to know where my going wrong .

    Yan A.

Awesome logs aggregation and APM

  • December 30, 2023
  • Review verified by G2

What do you like best about the product?
Easy to work with and easy to implement with AWS infrastructure
What do you dislike about the product?
The event notification mechanism is sometimes finicky and we had challenges setting things up properly, but not everything appears to be working as expected, at last.
What problems is the product solving and how is that benefiting you?
Allows us to centralize all of our logs from all of our infrastructure, so we can monitor everything from a single location.

    RAHUL K.

Monitoring Solution

  • September 16, 2023
  • Review verified by G2

What do you like best about the product?
Integration of New Relic with any third-party tool is very esy.Only you have to know the API key and License key. We can easily manage our logs with the help of drop filtre and obfuscation.It is very easy to use. It can easily handle a large amount of data. We can parse the log. It is using machine learning features which helps organizations to troubleshoot the issue and optimize the application performance.
What do you dislike about the product?
Sometimes there is a glitch while fetching data and sometimes when the host is online it shows offline. faced problems while changing the new version.
Takes time to update the dashboard.
What problems is the product solving and how is that benefiting you?
While server monitoring When we got any alert then no need to open the server. within a few minutes, New relic shows the status of the server.
With the help of this we can check the metrics and update the the ticket as well.We can also come to know if anything fails on server side with the help of New relic alerting.

    Consulting

Amazing monitoring software

  • September 11, 2023
  • Review provided by G2

What do you like best about the product?
New relic is a widely used monitoring software for network, infrastructure and application. I like how we can set up a script to orchestrate a page load or simple flow with new relic to monitor performance and status of application periodically and alert us when configured rules and metrics are not met so that we can catch any performance issues proactively. Alerting can be done via multiple channels with new relic. Bottle neck identification and troubleshooting are major strength of the product.
What do you dislike about the product?
Quite satisfied with New relic and no dislikes
What problems is the product solving and how is that benefiting you?
NR is our monitoring software

    Information Technology and Services

Newrelic

  • September 04, 2023
  • Review verified by G2

What do you like best about the product?
Easy to Use we can easy monitor application,system
What do you dislike about the product?
some time i face some problem while querying
What problems is the product solving and how is that benefiting you?
With the newrelic agent we can easily connect our application or infrastructure with the newrelic and monitor it

    Meghana T.

NewRelic Review

  • August 30, 2023
  • Review verified by G2

What do you like best about the product?
New Relic is a web-based software used for full-stack monitoring. It allows you to monitor applications, infrastructure, web browsers, and other components on a single platform.
new relic is best observability platform. we can monitor data of the Apm, Browser, and Infrastructure. we can also set alert base on condition, with the help of that we can easily find if there is any problem in our website so that we can fix it ASAP before it affects to user experience.
What do you dislike about the product?
sometimes occurs glitches in Alert&AI (incident management).
What problems is the product solving and how is that benefiting you?
MTTR (mean time to resolve) ,MTTD (mean time to detect)

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