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External reviews

443 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Internet

New relic application monitoring

  • July 07, 2018
  • Review provided by G2

What do you like best about the product?
New relic gives great overview on the application performance as well as good drill down to the details on the possible performance bottlenecks
What do you dislike about the product?
The service is a bit on the more expensive side and the pricing isn't that clear either
What problems is the product solving and how is that benefiting you?
Identifying possible performance issues on our applications


    shareef h.

New Relic is the best for startups

  • July 07, 2018
  • Review verified by G2

What do you like best about the product?
It made my life easier as startup i have to do lot of things without being so especiallized in devops,
to understand the system behavior in rush hours and find bottle nicks in performance issues ( controllers urls ), its like magic just put is on one server AMI and it will detect all EC2 on amazon to watch all of them.
it will show you frustrated users and where the time was spent most to tune.

and it is cloud based and easy to setup
What do you dislike about the product?
the free version is quite impressive , but even when i tried the paid with full features , it was less than i expected so i re treated to the free one, the thing is for example database queries that is slow and need indexing dose not show the where statment values tokens.
What problems is the product solving and how is that benefiting you?
Fix bottle nicks and understad user frustration when they have slow internet while me at work have super internet.

Another main problem it will send email when my EC2 become un healthy and my live domain url is un reachable. it happens when out of memory or very heavy operation locks cpu. or disk space is full
Recommendations to others considering the product:
Its a must for every startup cool free (with qota) easy to use , keeps you not stay at night watch cloud watch and try understand what users are doing!


    John (Jack) R.

Great APM With Plenty of Features

  • July 05, 2018
  • Review provided by G2

What do you like best about the product?
We are migrating to new relic from datadog. The cost savings was amazing. Bill dropped from 400k to less than 100k
What do you dislike about the product?
UI is a little clunky. It’s not too bad but could use some work.
What problems is the product solving and how is that benefiting you?
We chose it mostly because of costs, but the support has been amazing. They’ve adapted their platforms for our needs. Great for production insights.


    Toufeeq H.

Good product, Bad Account Amanagement

  • June 27, 2018
  • Review verified by G2

What do you like best about the product?
The product provides a lot of data on site performance and APIs.
What do you dislike about the product?
The account management and success team is apathetic to the needs of their clients. The sales team is aggressive in terms of signing contracts but there is no onboarding, follow up, no training and no success management of small to mid size clients.
What problems is the product solving and how is that benefiting you?
We were with Pingdom and moved to
Recommendations to others considering the product:
Stay away if you are looking for training, support.


    Information Technology and Services

Newrelic - Amazing product always

  • June 27, 2018
  • Review verified by G2

What do you like best about the product?
Mobile Application Management, It gathers, stores and analyze data and turn them into insights that helps developers and QAs and also more useful for business.
What do you dislike about the product?
This tool that will resolve the Mobile and web application related problems. Expecting easy way to identify the quantifiable measures of success for cloud adoption.
What problems is the product solving and how is that benefiting you?
Easy to triage the issues and crashes happened in the mobile application on both iOS and Android platforms. It provides extensive trace details of application


    Ali K.

New Relic Mobile provides nice interface works seamless connection

  • June 13, 2018
  • Review provided by G2

What do you like best about the product?
New Relic Mobile excels when it comes to the integration of the different tools it provides as well as implementing its architecture extremely well. It helps connect our team data seamlessly and I’ve had few long standing issues as a user
What do you dislike about the product?
As a user, this interface can be rather hard to adapt to at first, given the fact that the tool might be slowed down by usage across its platform. These usually don’t last very long but do occur every so often
What problems is the product solving and how is that benefiting you?
With New Relic, collecting data for events and transactions happens seamlessly and is easily viewable on our side. This helps with reconciliation across our organization and especially with audit purposes.


    Insurance

New relic

  • May 29, 2018
  • Review provided by G2

What do you like best about the product?
Close to real time dashboard display application metrics
What do you dislike about the product?
The long time to load when clicking around the metrics dashboard
What problems is the product solving and how is that benefiting you?
Performance issue,


    SUKUMAR E.

Commendable Solution

  • May 24, 2018
  • Review provided by G2

What do you like best about the product?
Ease of implementation, adaptable to current and future requirements. Change implementation is easy.
What do you dislike about the product?
New relix is a comprehensive toolwoeks well in most of the scenarios, could have been agentless.
What problems is the product solving and how is that benefiting you?
Reporting KPIs on custom dashboards


    Apparel & Fashion

Application monitoring

  • April 28, 2018
  • Review provided by G2

What do you like best about the product?
Accurate and effective monitoring and application health
What do you dislike about the product?
Lack of details and recommendations to improve performance
What problems is the product solving and how is that benefiting you?
Monitoring


    Internet

New Relic always saves the day

  • April 26, 2018
  • Review verified by G2

What do you like best about the product?
Absolutely love the APM. It's always quick to find out exactly what the problem is. Also, deploy lines are great for helping diagnose performance regressions.
What do you dislike about the product?
The fact that the servers product is deprecated and the front end monitoring is poor at best.
What problems is the product solving and how is that benefiting you?
New Relic helps us to diagnose performance bottlenecks.