New Relic: the Observability Platform
New RelicExternal reviews
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Really useful for monitoring our websites server
What do you like best about the product?
We use it for website monitoring, to track errors, execution time, and call path. It is really easy to trace errors and to pinpoint what is going on. We are able to easily see why certain transactions are slow and able to make improvements based on that. The alerts for error rate have saved us a few times, they would go off and we found and fixed issues quickly.
What do you dislike about the product?
The interface is a bit hard to use, and things are really hidden sometimes. It has a bit of a learning curve but once you get there it it very usable.
What problems is the product solving and how is that benefiting you?
We wanted more insight into our website performance and errors. We receive actionable information around our webapp.
A very powerful, flexible tool
What do you like best about the product?
It offers a lot of useful tools to monitor your application's health. It has a lot of detailed performance data that lets you quickly identify problem areas and bottlenecks. The live alerts are extremely useful, too, allowing us to maintain uptime even outside of work hours or any time we aren't actively working.
What do you dislike about the product?
It's extremely tedious to pull any historical data, even something as simple as a single error that occurred last week. The sheer number of features also makes it very difficult to find exactly what you need at times, or even know if what you're looking for exists.
What problems is the product solving and how is that benefiting you?
As mentioned above, we use New Relic APM to monitor our application's health and track down bugs as they appear.
Recommendations to others considering the product:
Take some time to explore and see which of the fancy charts mean anything to you. You'll thank yourself when you're trying to dig up critical error data later.
Great analytics
What do you like best about the product?
I love seeing in-depth what's working for my site and what isn't.
What do you dislike about the product?
Setup is not as intuitive as it could be.
What problems is the product solving and how is that benefiting you?
Helps identify lags in business logic and general performance
Recommendations to others considering the product:
It would be silly not to use some sort of analytic tool like this on a major site you're building
Love and Depend on New Relic
What do you like best about the product?
The ability to get access to data so quickly and to refer to historic data to improve operational decisions.
What do you dislike about the product?
I really do love the software so this may seem petty but not having some kind of up down built into the server monitoring makes it so I need to deploy another agent or utilize an additional tool to get this data.
What problems is the product solving and how is that benefiting you?
Projecting growth of applications and having real time use statistics at a very granular level have been extremely helpful.
Recommendations to others considering the product:
Great Product at least give it a try.
Helps my team stay on top of all of our apps
What do you like best about the product?
I like that New Relic keeps me in the loop in regards to what's happening with the applications my team has created. Anytime there's something wrong, I can go in there and start figuring out what the problem is. I also really like the weekly recap emails that let me know the overall health of our apps and any issues that we had during the week.
What do you dislike about the product?
I'm a newer user so I sometimes find New Relic a bit overwhelming. I like what it does, but haven't figured out all of the places that I need to go in order to find what I'm looking for. I wish there was a better on-boarding process. In general, I only go into New Relic if there's an issue, but I'd like to start using New Relic on a daily basis to keep tabs on our sites and applications.
What problems is the product solving and how is that benefiting you?
Anytime we start having a problem with one of our apps, I immediately log into New Relic to see if I can determine what the problem is. New Relic helps me narrow down my diagnostics so that I can fix the issue faster.
Recommendations to others considering the product:
I'm not sure what other products are out there, but New Relic does a fantastic job of notifying my team when there are problems with our servers or apps. This is the first company that I've worked at that has had tracking like this, and now I don't know how any company could operate without a product like New Relic.
A very good tool
What do you like best about the product?
I like the alerts feature that alerts when there are slow transactions. There is the cross app tracing feature which I have not used but sounds promising. It has got a lot of good documentation on how to use the app.
What do you dislike about the product?
It is not very intuitive due to the nature of the problem it is trying to solve.
What problems is the product solving and how is that benefiting you?
1. Monitoring the server.
2. Pre-empt app down times before it affects the customer
2. Pre-empt app down times before it affects the customer
Simple & Inutitive
What do you like best about the product?
NewRelic is a simple and intuitive solution that gives detailed performance metrics for every aspect of the environment, in real-time. I love the amount of detail I can receive on very detailed aspects of my software. I am able to view app performance down to specific lines of code. This allows me to see what the code is connected to, effecting and the resources being used.
What do you dislike about the product?
The paid solutions are a bit pricey unless you are looking at it as a scalable solution for your future growth. The only other thing I can think of is that the learning curve is a bit steep for inexperienced users.
What problems is the product solving and how is that benefiting you?
The main business problem we solve using New Relic is the prevention of disasters before they occur. Using this analytic tool we have witnessed a few incidents real time that could potentially effect production users - which we were able to isolate and use emergency change control to fix.
Recommendations to others considering the product:
Try out the free version first before hopping to the paid solution.
Excellent tool for application and infrastructure monitoring
What do you like best about the product?
Ease of deployment and data capture offers great value to cost of implementation. The primary feature usage is APM for application health and transaction monitoring giving a comprehensive overview of activity lifecycle. Synthetics great tool for post-release regression analysis and uptime monitoring.
What do you dislike about the product?
The interface and navigation switch between things like APM, Server, Synthetics and Insights are a bit clunky.
What problems is the product solving and how is that benefiting you?
Application and infrastructure monitoring with alert integration with other products as well as proactive system maintenance and problem identification.
Great alert manager and performance monitor
What do you like best about the product?
Ability to dig down into long-running requests
What do you dislike about the product?
Slightly tricky to figure out a good dashboard
What problems is the product solving and how is that benefiting you?
Be able to monitor errors and long-running requests, and graph them for ease of ingestion.
Pretty cool monitoring tool
What do you like best about the product?
Weekly emails,
process monitoring,
database monitoring
process monitoring,
database monitoring
What do you dislike about the product?
licensing cost is a little high. Prediction, trends, etc can be improved. A little easy UI will help a lot.
What problems is the product solving and how is that benefiting you?
We use it to monitor our critical virtual machines. It helps reduce downtime and tackle problems such as space consumption, much in advance.
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