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Rubrik Cloud Cluster

Rubrik Inc.

Reviews from AWS customer

3 AWS reviews
  • 5 star
    0
  • 3
  • 3 star
    0
  • 2 star
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  • 1 star
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External reviews

119 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Shaik-Burhan

Provides excellent recovery features that are not available in other tools

  • February 27, 2024
  • Review provided by PeerSpot

What is most valuable?

I am satisfied with the product. The VM recovery and file-level recovery from the VM snapshot are valuable. It supports object storage. It supports S3 buckets. It is a good feature. Instant recovery is a good feature.

What needs improvement?

The process of adding policies to the dashboard must be improved. It is very easy to add the policies in other solutions. Collecting logs in Rubrik is very difficult compared to other tools. If there’s an issue, it is very difficult to get the logs. The product must support OpenShift Container.

For how long have I used the solution?

I have been using the solution for more than five years.

What do I think about the scalability of the solution?

The tool is scalable. We have more than 500 employees. We have only two administrators.

How are customer service and support?

The technical support is okay. We do not face many problems. We solve all our issues.

How would you rate customer service and support?

Positive

How was the initial setup?

The deployment was not easy, but it was not complex. The deployment took one day.

Which other solutions did I evaluate?

We use other solutions for different purposes. We chose Rubrik because it has some good features.

What other advice do I have?

I will recommend the solution to others. It has some features that are not available in other products. Overall, I rate the solution an eight out of ten.


    reviewer1117053

Offers simplicity, robust security features, and ransomware protection

  • February 14, 2024
  • Review provided by PeerSpot

What is our primary use case?

Rubrik Cloud Data Management is my go-to backup solution, offering robust security features to ensure the safety of our data.

What is most valuable?

What I like about Rubrik is its strong focus on security, particularly in combating ransomware threats. Its architecture allows for seamless backup integration within existing systems, eliminating the need for external storage and making installation and management a breeze.

What needs improvement?

Two areas I would like to see improvement in Rubrik are pricing and localization. The pricing could be more competitive, and having a presence in Spain with local support, sales, and management would enhance accessibility and support for Spanish customers.

For how long have I used the solution?

I have been working with Rubrik for about three years.

What do I think about the stability of the solution?

I would rate the stability of Rubrik as an eight out of ten.

What do I think about the scalability of the solution?

I would rate the scalability of Rubrik as a nine out of ten.

How are customer service and support?

While the support is generally good, there have been instances where response times could have been quicker, but overall, they have been reliable and effective in resolving issues. I would rate the support as an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before Rubrik, we were using Cohesity, but we encountered personal issues rather than product-related problems. When Rubrik approached us, we were open to change, and ultimately made the switch based on our positive interactions with Rubrik.

How was the initial setup?

Deploying Rubrik typically takes a few hours to install the server and get started with backups, but achieving full functionality for all backup needs may take a few days. However, you can begin backup operations within minutes after server installation, making it quick to start protecting your data.

What's my experience with pricing, setup cost, and licensing?

Rubrik is quite expensive for small businesses. The licensing cost varies based on factors like data volume, required features, and performance needs. I would rate the affordability of the as a three out of ten.

What other advice do I have?

Rubrik has revolutionized the backup and recovery process by ensuring reliability and efficiency. With Rubrik, recovery is simplified and accelerated through features like instant recovery, drastically reducing downtime from hours to minutes, and providing confidence through regular testing of backup integrity.

Rubrik enhances data management by providing comprehensive disaster recovery solutions. It ensures redundancy by duplicating systems off-site or in the cloud, allowing for seamless recovery from external locations in the event of a disaster, thus ensuring business continuity and data integrity.

Rubrik's instant recovery feature has significantly impacted our infrastructure by minimizing downtime. In just a few minutes, we can recover critical services from the Rubrik system while our production systems undergo maintenance or repair.

Rubrik's scalability has been crucial in supporting our company's growth. Adding new Rubrik servers is incredibly easy; just install the server and inform the Rubrik system.

While we do assist our clients with troubleshooting when they encounter problems with Rubrik, they primarily open tickets through Rubrik's support system.

Overall, I would rate Rubrik as an eight out of ten.


    Srinivas-R

An easy and automatic solution that needs no manual intervention and can be used for enterprise backup

  • February 09, 2024
  • Review provided by PeerSpot

What is our primary use case?

We are using Rubrik for most of our enterprise backup solutions.

Our development team was taking a long time with our earlier backup solution to restore the previous versions whenever there was some change in version. With Rubrik, we have a Live Mount where we can go back at any time and do the Live Mount, which saves us a lot of time from the development point of view. It helps the development team test all the scenarios with the earlier version and compare them with the new versions.

What is most valuable?

Rubrik is an easy and automatic solution that needs no manual intervention. With its air gap protection and multi-factor authentication, Rubrik is safe for us. The Live Mount feature of Rubrik is the most beneficial feature for us.

What needs improvement?

We have some challenges with the solution's reporting because historical reports have some limitations. We have raised those concerns with Rubrik, and they are working on it.

For how long have I used the solution?

I have been using Rubrik for three to four years.

What do I think about the stability of the solution?

Rubrik is a stable solution.

What do I think about the scalability of the solution?

Rubrik is a scalable solution. We have to do the sizing properly during the initial purchase so that there is no immediate requirement for expansion. We are using the solution in our data center. Only the admin has access to the solution, whereas all our enterprise server backups are on Rubrik. We have around 200 servers.

Based on strategies, we decide on future growth and monitor the dashboard to know if we are supposed to have additional nodes or expansions.

Which solution did I use previously and why did I switch?

We switched from a different solution to Rubrik because of better performance during the restoration. With our previous solution, backup was quick, but restoration took time. Since we experienced the Live Mount in Rubrik, we decided to go with it.

How was the initial setup?

The solution's initial setup was not so complex and not straightforward. Since we had a different solution, understanding this concept was a bit time-consuming. Otherwise, it was smooth and straight.

What about the implementation team?

We did a POC before implementing Rubrik. We had a POC appliance in place, and we tested it for some days before deciding to move to Rubrik. We had a thorough testing on our premises with the test product and then decided on the final purchase. The solution was deployed by a team of two to three people in approximately two weeks.

What was our ROI?

We have seen a return on investment with Rubrik.

What's my experience with pricing, setup cost, and licensing?

Rubrik is a little bit expensive, but it's worth the price.

What other advice do I have?

We are using Rubrik for most of our enterprise backup solutions. We have expanded it to our other data centers also. It has been performing very well for us for some time now. We don't have any issues with the solution.

Rubrik provides a lot of time-saving and a minimal amount of administrator involvement. With Rubrik, we have saved a lot of time in restoration, and no additional storage space is required for restoration. We can do the live recovery or Live Mount to test and verify.

It's not difficult to maintain the solution because everything is monitored and supported remotely. Users need to have an initial understanding of sizing before implementing Rubrik to have a fair idea of their required capacity.

Overall, I rate Rubrik a nine out of ten.


    Ovadya Rachamim

Offers a user-friendly interface and a comprehensive solution for data management

  • January 25, 2024
  • Review provided by PeerSpot

What is our primary use case?

My customers use Rubrik for both backup software and hardware solutions. Unlike many backup solutions that only provide software, Rubrik offers an integrated platform, including hardware and software.

How has it helped my organization?

Rubrik's instant recovery capability has significantly boosted operational efficiency for our customers. It stands out as the only solution that allows us to seamlessly start up around two hundred virtual machines directly from the backup without encountering any issues.

In a bank implementation, we started with ten nodes and easily expanded to 30 as the organization grew. This shows Rubrik's scalability in supporting the organization's increasing needs.

What is most valuable?

What I like the most about Rubrik is its user-friendly interface.

What needs improvement?

While Rubrik is consistently innovative, I would like to see more openness for partners to access and assist in system management. Currently, access is limited, often handled by Rubrik personnel, likely due to security concerns.

For how long have I used the solution?

I have been working with Rubrik for three years.

What do I think about the stability of the solution?

We have not had any stability issues with Rubrik.

What do I think about the scalability of the solution?

Rubrik is highly scalable, and the process is straightforward. Adding nodes is easy, even during network changes, with no downtime required.

How are customer service and support?

Rubrik's technical support is excellent. They handle issues efficiently, and if escalation is needed, they manage it well. I would rate them as a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup process for Rubrik is very straightforward and it primarily involves networking configurations.

Deploying Rubrik was simple for us. We check and ensure correct IP configurations and VLANs. Network issues are usually the only hiccups. The implementation is smooth, needing minimal resources. On average, without upgrades, it takes about an hour for installation and setup.

Maintaining Rubrik is straightforward. With its four-node architecture, upgrades, and maintenance are easy as it handles updates by rebooting nodes individually.

I recommend Rubrik as a good solution, but it is crucial to work with knowledgeable partners for effective implementation. Understanding how to use it is key. Overall, I would rate Rubrik as an eight out of ten.

What other advice do I have?

Using Rubrik for data backup and recovery management in our organization has been a seamless experience. It is a new and user-friendly product. It significantly reduces the learning curve and allows us to quickly grasp its functionalities.

We used Rubrik for business continuity in a bank. In a demo, we started up a hundred virtual machines in just 12 minutes, highlighting its quick and reliable performance for uninterrupted business operations.

Rubrik stands out for simplifying data management with an all-in-one solution, serving as both software and backup targets. Unlike Data Domain, which is mainly a storage box, Rubrik is user-friendly and continually improves, making it more adaptable and user-focused. It goes beyond just storage, offering options for data management and recovery.


    Azam Abdoelbasier

A very scalable and high-performing backup restore solution that can be used to perform long-term archival

  • January 15, 2024
  • Review provided by PeerSpot

What is our primary use case?

We primarily use Rubrik to back up and restore our VMware VMs and our Microsoft SQL databases and also to perform long-term archival.

What is most valuable?

Compared to other enterprise backup restore solutions, it is really easy to start using Rubrik to perform a backup and restore. The solution's interface is really intuitive.

For Microsoft SQL databases, Rubrik allows to perform a live mount of a database backup. Instead of doing the whole tedious restore procedure to get an older copy of the database back, you can also mount the database directly to the database from the backup storage. You will have a read-only copy on the backup server, which you can use to retrieve your old data.

Rubrik is a very scalable and high-performing backup restore solution. We can back up a large number of databases and also restore them with a very good backup restore performance.

What needs improvement?

Rubrik's disaster recovery capabilities could be improved. If you are using Rubrik and want to use it to do a quick and easy restoration of a site if one data center goes down, some small improvements can be made there.

For how long have I used the solution?

I have been using Rubrik for four to five years.

What do I think about the stability of the solution?

Rubrik is a very stable solution, and we hardly have any issues with it.

What do I think about the scalability of the solution?

Rubrik is a very scalable solution. The DBA and the server admin team, comprising approximately 15 employees, use the solution in our organization.

I rate Rubrik a nine out of ten for scalability.

How are customer service and support?

We contacted the technical support team for some technical questions, and the experience was very positive. They follow up quickly on our support cases, and we get the technical expertise we seek. If we are looking for a particular feature that is not yet available, they add that requested feature to their backlog to implement it in a newer version of the solution. We are very happy with the technical support for the solution.

I rate Rubrik’s technical support eight and a half out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used the latest backup restore capabilities offered by Microsoft SQL Server. We used our custom scripts and methods to perform backups and restores. We switched to Rubrik because we wanted a uniform backup restore solution and more advanced data protection against ransomware attacks. With Rubrik, we can safeguard our data more easily than our old custom backup solution.

How was the initial setup?

With Rubrik, I was not involved in setting up the backup restore solution. From a database administrator's perspective, it is really easy to set it up if you want to configure backups for a database server. You have to install the agent, and then the server pops up in the Rubrik environment as a new server. Then, you can configure your backup configuration and backup policies, and you're good to go.

What other advice do I have?

If you choose Rubrik, you will most likely have a positive experience. You should perform a thorough assessment and comparison to see if Rubrik is indeed the best fit for your environment. In my personal experience, Rubrik is a very good backup solution if you can afford its price.

Overall, I rate Rubrik a nine out of ten.


    Mark B.

Dont backup go forward with Rubrik!

  • December 01, 2023
  • Review provided by G2

What do you like best about the product?
Its powerful yet simple to use, the UI is clear and intuaitive
What do you dislike about the product?
Some features are missing which are found in other vendors, such as during a file level restore being able to identify what files are missing since previous backups.
What problems is the product solving and how is that benefiting you?
Rubrik manaages our backups primarily but has the added benefit around data security


    DaveMunro

Has a valuable backup immutability feature and good stability

  • October 24, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the product for backup and disaster recovery.

What is most valuable?

The product's most valuable feature is the immutability of a backup.

What needs improvement?

The product’s user interface needs improvement.

For how long have I used the solution?

We have been using Rubrik for seven years.

What do I think about the stability of the solution?

I rate Rubrik’s stability a ten out of ten.

What do I think about the scalability of the solution?

It is a scalable platform. I rate its scalability a ten out of ten.

How was the initial setup?

The initial setup process is a ten out of ten. It takes a couple of hours to complete.

What's my experience with pricing, setup cost, and licensing?

It is an expensive product.

What other advice do I have?

I rate Rubrik a nine out of ten. I advise others to get training to use the product properly.


    Food & Beverages

Excellent product, support and team to protect us

  • October 04, 2023
  • Review provided by G2

What do you like best about the product?
Rubrik continues to add features not just for backup but security, taking advantage of the metadata it has access to. Their team and support is very responsive.
What do you dislike about the product?
Their built-in reporting is decent but needs more regular improvements.
What problems is the product solving and how is that benefiting you?
Rubrik is protecting an ever growing number of our applications. We protect multiple types of databases and hypervisors. It's allowing us to move off of old systems and protect new types as well.


    Adam S.

Solid Platform, Solid Support, Solid setup solution all round

  • September 27, 2023
  • Review provided by G2

What do you like best about the product?
Easy of use of the patform, both on-prem and in the cloud.
Support is Excellent, sometimes they are already solving a problem befor i can rasie it with them.
Ease of intergration - lots of ways of automat the work that user normaly need to do, theres a powershell moudel, python and more. if there is not one for you you can use the API playgound to test what you need then use rest API calls to get it all working.
What do you dislike about the product?
Cost - the system is not cheap (or atleaset our setup is not).
What problems is the product solving and how is that benefiting you?
Backups for diffrent items e.g sql databases, Vm backups, phyical backups all in one place and one solution. dont need to manage 20 diffrent backup systems/servers.


    Jeffery H.

Fast, Easy and Reliable....normally you can only pick 2

  • September 26, 2023
  • Review provided by G2

What do you like best about the product?
Setup was easy and the ability to setup personalized SLA's can get as granular as you want.
What do you dislike about the product?
We are apprehension with the new v9 release moving to the cloud.
What problems is the product solving and how is that benefiting you?
This is the best backup recovery program we've gotten to use. It's straight forward and easy workflow make it easy to come back to.