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Great product and knowledgeable support
What do you like best about the product?
The speed the backups are taken really amazes me. Not sure how they do this but backups are taken quickly and silently. No user interaction needed after setting it up.
What do you dislike about the product?
Some features or options can be a bit hidden and need a few clicks to get to.
What problems is the product solving and how is that benefiting you?
This solved out onsite and offsite backup in one go. No need to take double backups to secure the data outside of our office and it runs extremely quick.
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Great product, easy to use
What do you like best about the product?
Druva Phoenix was very easy to set up initially. Their support staff has also been very knowledgeable and helpful when questions did come up
What do you dislike about the product?
The product is well thought out and well built, no dislikes so far
What problems is the product solving and how is that benefiting you?
Adding backup and restore capabilities to multiple virtual platforms has been very helpful. We can now restore info in a matter of minutes
Solid Product
What do you like best about the product?
I really like the ease of use. Deployment and implementation was painless and the product just works.
What do you dislike about the product?
We've had the product for about a year so far and have not found anything I dislike about it.
What problems is the product solving and how is that benefiting you?
We are solving our endpoint backups and Office 365 backups. We've realized how easy and reliable this is and wish we had started backing up to Druva InSync sooner.
Easy to Use, Great Support
What do you like best about the product?
Druva Phoenix was very easy to setup in our environment, and running test restores was a breeze. The tutorials are very helpful, but when I got stuck somewhere for a different reason, their support came through and resolved the problem for me right away.
What do you dislike about the product?
I really haven't been dissatisfied with anything yet. The solution works great.
What problems is the product solving and how is that benefiting you?
Cloud backup of my servers at a very affordable price.
Recommendations to others considering the product:
Simple to setup and use. You won't be disappointed.
Druva - IT just works!!!
What do you like best about the product?
The product just works. Phoenix backups run each night without error and the WAN acceleration is excellent! Druva's dedup and compression is also excellent!
What do you dislike about the product?
When utilizing the DR piece, the VM spins up on the AWS backbone. Setup is a little clunky and you absorb the AWS costs if running in their cloud. Would be nice to see Druva bring this feature into their own portal to minimize costs and increase capabilities.
What problems is the product solving and how is that benefiting you?
We solved issues with speed and performance with our nightly backups. Druva makes it so easy!
Recommendations to others considering the product:
Do yourself and your organization a favor and get it...now!
Seamless Deployment
What do you like best about the product?
Great communication during roll out. Handoff from CDW > Druva sales > Druva support was handled really well. Was kept in the loop and always had access to the personnel needed. Support was knowledgeable about specific issues and provided immediate solutions as we set up Phoenix to handle VMWare and SQL backups.
What do you dislike about the product?
Initial credit allocation was confusing. Should work out since credits are supposed to roll over.
What problems is the product solving and how is that benefiting you?
Upgrading our offsite backup process. Druva provides efficient data management and control.
Easiest installation ever.
What do you like best about the product?
Colin Mcalpine and Ryan May were amazing.
What do you dislike about the product?
I did not realize it would not backup SQL Express editions.
What problems is the product solving and how is that benefiting you?
Providing cloud storage for our Virtual Infrastructure. We are in the beginning stages. So far I have been impressed with the ease of setup.
Recommendations to others considering the product:
Do not over look these guys because you don't recognize the name. you can get the same quality product at lower cost.
Druva Phoenix - Great Product, Great Support, Great Experience!
What do you like best about the product?
I find the best aspect of Druva is their support team. They are very quick to respond, very professional, really good at educating you while helping you resolve any issue. They are also great at learning your system and business to customize the solution around such. My salesrep also has been great, Colin always reaches out to check in and see how things are going...you dont see that often with other vendors/solutions.
What do you dislike about the product?
I cant say that I have found anything I dislike about Druva yet so far in my journey with them. Everything has been smooth so far!
What problems is the product solving and how is that benefiting you?
Previous to going with Druva, we had an old Symantec Backup Exec Tape Solution. This would only run nightly and if we had a bad backup, we would have to wait for the following nights tape to complete in order to have a reliable disaster recovery. Now that we are with Druva we are backed up a few times a day with much more control and flexibility utilizing Druva. We also now have a great DR solution in place with Druva.
Duplication system saved our lifes many times!
What do you like best about the product?
I love the updates which was carried out in the brand new variation, and right now we've a dependable software compared to the prior version. Part of MAPI has been made better and is currently stable maybe even in MS Office 2016, as well as the administrative screen has been redesigned. Pragmatism. In the context of IT projects the end user is constantly open to help you, which is actually reassuring in risk control. Duplication methods are really helpful.
What do you dislike about the product?
The reports can't be regulated. There's a distinction between adding initiatives and updating. This's a serious issue in event management, particularly when looking in the InSync folder.
What problems is the product solving and how is that benefiting you?
Preventing data loss is actually the answer to the most crucial business problem. In addition, users are able to use their data remotely via a web interface, that is a genuine advantage.
Recommendations to others considering the product:
A number of functions are processed after set up. The quantity of information will get up less space as a result of deduplication.
Back up files effortless.
What do you like best about the product?
With a simple screen, the subscribers of ours can readily back up the files of them through the Druva InSync. This is as well a "download as well as forget" application, so there are actually no errors or maybe issues under ordinary circumstances. For control applications, I never need to search for a database or perhaps customer status. It's among the preferred properties.
What do you dislike about the product?
Many users have reported issues with high CPUs when managing a backup. After analyzing the pcs of theirs, we were not able to identify the proper entries to uncover the root cause of the CPU issue. Being a result, the protocol system isn't developing properly.
What problems is the product solving and how is that benefiting you?
Druva has been actually a basic instrument for backing up your users' information to an one-time server. Additionally, it enables you to make a decision whether or perhaps not to encrypt every user's data. This results in a transparent atmosphere for security policy between the business as well as the user.
Recommendations to others considering the product:
This's a really helpful tool in local circumstances as well as operates painlessly. Nevertheless, in case you're only one of the Office365 customers, I suggest consuming OneDrive as a backup pc user! Data processing solutions. You need to think about the whole bandwidth of your WAN since it utilizes aspect of it.
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